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Career and Education Opportunities for Human Relations Managers in Dover, Delaware

Human relations manager career and educational opportunities abound in Dover, Delaware. The national trend for human relations managers sees this job pool growing by about 9.6% over the next eight years. In general, human relations managers plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, and regulatory compliance.

The average wage in the general category of Human Resources jobs is $35 per hour or $73,418 per year in Delaware, and an average of $32 per hour or $65,602 per year nationwide. People working as human relations managers can fill a number of jobs, such as: director of industrial relations, director of workforce development, and personnel manager.

There are seven schools of higher education in the Dover area, including one within twenty-five miles of Dover where you can get a degree to start your career as a human relations manager. Given that the most common education level for human relations managers is a Bachelor's degree, you can expect to spend about four years studying to be a human relations manager if you already have a high school diploma.

CAREER DESCRIPTION: Human Relations Manager

Human Relations Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, human relations managers plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, and regulatory compliance.

Human relations managers serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. They also furnish current and prospective employees with data related to policies, job duties, working conditions, wages, opportunities for promotion and employee benefits. Equally important, human relations managers have to administer compensation, benefits and performance management systems, and safety and recreation programs. They are often called upon to perform difficult staffing duties, including dealing with understaffing and administering disciplinary procedures. They are expected to advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes. Finally, human relations managers design or administer special projects in areas such as pay equity, savings bond programs, day-care, and employee awards.

Every day, human relations managers are expected to be able to understand what others are saying to them even in a noisy environment. They need to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for human relations managers to analyze and modify compensation and benefits policies to determine competitive programs and insure adherence to legal requirements. They are often called upon to furnish terminated employees with outplacement or relocation assistance. They also study legislation and collective bargaining contracts to gauge industry trends. They are sometimes expected to analyze training needs to lay out employee development, language training and health and safety programs. Somewhat less frequently, human relations managers are also expected to perform difficult staffing duties, including dealing with understaffing and administering disciplinary procedures.

Human relations managers sometimes are asked to oversee the evaluation, classification and rating of occupations and job positions. They also have to be able to maintain records and compile statistical reports concerning personnel-related data such as hires and absenteeism rates and represent organization at personnel-related hearings and investigations. And finally, they sometimes have to negotiate bargaining agreements and help interpret labor contracts.

Like many other jobs, human relations managers must have exceptional integrity and be able to deal with stress and deal with situations calmly.

Similar jobs with educational opportunities in Dover include:

  • Academic Director. Plan, direct, or coordinate research, instructional, student administration and services, and other educational activities at postsecondary institutions, including universities, and junior and community colleges.
  • Administrator. Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.
  • Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
  • Compensation and Benefits Manager. Plan, direct, or coordinate compensation and benefits activities and staff of an organization.
  • Healthcare Manager. Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

EDUCATIONAL OPPORTUNITIES: Human Relations Manager Training

Delaware Technical and Community College-Terry - Dover, DE

Delaware Technical and Community College-Terry, 100 Campus Drive, Dover, DE 19901. Delaware Technical and Community College-Terry is a small college located in Dover, Delaware. It is a public school with primarily 2-year programs and has 3,319 students. Delaware Technical and Community College-Terry has an associate's degree program in Human Resources Management/Personnel Administration which graduated one student in 2008.

CERTIFICATIONS

Fundamental Payroll Certification: The Fundamental Payroll Certification (FPC) is open to all those who wish to demonstrate a baseline of payroll competency.

For more information, see the American Payroll Association website.

Certified Professional in Learning and Performance: The Certified Professional in Learning and Performance (CPLP) offered by the ASTD Certification Institute offers workplace learning and performance (WLP) professions an opportunity to enhance credibility and prove value in an increasingly competitive marketplace.

For more information, see the American Society for Training and Development website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Global Professional in Human Resources: Globalization is the defining political and economic force in the world today.

For more information, see the HR Certification Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

Work-Life Certified Professional: In association with Alliance for Work-Life Progress (AWLP), the work-life component of total rewards is now officially represented in the WorldatWork portfolio of educational offerings with the introduction of four new work-life courses and exams.

For more information, see the WorldAtWork website.

LOCATION INFORMATION: Dover, Delaware

Dover, Delaware
Dover, Delaware photo by Malepheasant

Dover is situated in Kent County, Delaware. It has a population of over 36,107, which has grown by 12.4% over the last ten years. The cost of living index in Dover, 85, is well below the national average. New single-family homes in Dover are priced at $116,700 on average, which is above the state average. In 2008, one hundred twenty-nine new homes were built in Dover, down from one hundred eighty-nine the previous year.

The three most popular industries for women in Dover are educational services, health care, and public administration. For men, it is public administration, educational services, and construction. The average commute to work is about 19 minutes. More than 28.8% of Dover residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 11.3%, is higher than the state average.

The unemployment rate in Dover is 9.4%, which is greater than Delaware's average of 8.5%. About 13.8% of Dover's residents are below the poverty line, which is worse than the state average.

The percentage of Dover residents that are affiliated with a religious congregation, 32.1%, is less than both the national and state average. Saint Andrews Lutheran Church, Beth Shalom Congregation and Bethuel Seventh Day Adventist Church are among the churches located in Dover. The most prominent religious groups are the Catholic Church, the United Methodist Church and the Presbyterian Church (USA).

Dover is home to the Kent Swim Club and the Transportation Administration Center as well as Eden Hill and Richardson Park. Shopping malls in the area include Blue Hen Mall and Dover Mall. Visitors to Dover can choose from Inn at Meeting House Square, Little Creek Inn and Ramada Inn for temporary stays in the area.