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Career and Education Opportunities for Telephone Operators in Connecticut

Connecticut has a population of 3,518,288, which has grown by 3.31% in the last 10 years. Nicknamed the "Constitution State," its capital is Hartford, though its biggest city is Bridgeport.

Currently, 1,050 people work as telephone operators in Connecticut. This is expected to shrink by 36% to about 670 people by 2016. This is not quite as good as the national trend for telephone operators, which sees this job pool shrinking by about 3.6% over the next eight years. In general, telephone operators provide information by accessing alphabetical and geographical directories.

Telephone operators earn about $15 hourly or $32,590 per year on average in Connecticut and about $15 hourly or $31,670 yearly on average nationally. Earnings for telephone operators are better than earnings in the general category of Telephone in Connecticut and better than general Telephone category earnings nationally.

In 2008, there were a total of 2,279,011 jobs in Connecticut. The average annual income was $56,245 in 2008, up from $55,629 the preceding year. The unemployment rate in Connecticut was 8.2% in 2009, which has grown by 2.6% since the previous year. Roughly 31.4% of Connecticut residents have college degrees, which is higher than the national average.

The top industries in Connecticut include petroleum bulk stations, sales financing, and paper product merchant wholesalers.

CITIES WITH Telephone Operator OPPORTUNITIES IN Connecticut


JOB DESCRIPTION: Telephone Operator

Telephone Operator video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telephone operators provide information by accessing alphabetical and geographical directories. They also assist customers with special billing requests.

Every day, telephone operators are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

Similar jobs with educational opportunities in Connecticut include:

  • Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Interviewer. Interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

LOCATION INFORMATION: Connecticut

Connecticut
Connecticut photo by Ragesoss

Connecticut has a population of 3,518,288, which has grown by 3.31% over the past 10 years. Nicknamed the "Constitution State," its capital is Hartford, though its biggest city is Bridgeport. In 2008, there were a total of 2,279,011 jobs in Connecticut. The average annual income was $56,245 in 2008, up from $55,629 the previous year. The unemployment rate in Connecticut was 8.2% in 2009, which has grown by 2.6% since the previous year. Roughly 31.4% of Connecticut residents have college degrees, which is higher than the national average.

The top industries in Connecticut include petroleum bulk stations, sales financing, and paper product merchant wholesalers.