Human Resources and Customer Service: Career and Education Opportunities in Connecticut
Human Resources and Customer Service: Human Services personnel are focused on people, both inside and outside of an organization, and the organization's relationship with them. Working in areas as diverse as HR and customer service, these workers handle the human side of organizations.
Connecticut has a population of 3,518,288, which has grown by 3.31% over the past 10 years. Nicknamed the "Constitution State," its capital is Hartford, though its biggest city is Bridgeport. In 2008, there were a total of 2,279,011 jobs in Connecticut. The average annual income was $56,245 in 2008, up from $55,629 the previous year. The unemployment rate in Connecticut was 8.2% in 2009, which has grown by 2.6% since the previous year. Roughly 31.4% of Connecticut residents have college degrees, which is higher than the national average.
The top industries in Connecticut include petroleum bulk stations, sales financing, and paper product merchant wholesalers.
CITIES WITH Human Resources and Customer Service OPPORTUNITIES IN Connecticut
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CAREERS WITHIN Human Resources and Customer Service
Customer Care Specialists interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Customer Care Specialists need to read and understand what has been read. They also need to look for ways to help others.
Eligibility and Occupancy Interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing. Eligibility and Occupancy Interviewers need to listen well to others and take in their information and issues. They also need to speak clearly and communicate with others.
Human Resources Administrators compile and keep personnel records. Human Resources Administrators need to listen well to others and take in their information and issues. They also need to listen well to others and take in their information and issues.