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Career and Education Opportunities for Retail Sales Managers in Hartford, Connecticut

There is a wide variety of career and education opportunities for retail sales managers in the Hartford, Connecticut area. About 18,800 people are currently employed as retail sales managers in Connecticut. By 2016, this is expected to grow by 7% to 20,070 people employed. This is better than the national trend for retail sales managers, which sees this job pool growing by about 5.2% over the next eight years. In general, retail sales managers directly supervise sales workers in a retail establishment or department.

Retail sales managers earn about $18 per hour or $38,550 per year on average in Connecticut and about $16 per hour or $35,310 annually on average nationally. Compared with people working in the overall category of Sales and Clerical, people working as retail sales managers in Connecticut earn less. They earn less than people working in the overall category of Sales and Clerical nationally.

There are eleven schools within twenty-five miles of Hartford where you can study to be a retail sales manager, among sixty-two schools of higher education total in the Hartford area. Given that the most common education level for retail sales managers is a high school diploma or GED, you can expect to spend only a short time studying to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Hartford include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Asnuntuck Community College - Enfield, CT

Asnuntuck Community College, 170 Elm St, Enfield, CT 06082. Asnuntuck Community College is a small college located in Enfield, Connecticut. It is a public school with primarily 2-year programs and has 1,769 students. Asnuntuck Community College has a less than one year and an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated thirty and twenty-one students respectively in 2008.

College of Our Lady of the Elms - Chicopee, MA

College of Our Lady of the Elms, 291 Springfield St, Chicopee, MA 01013. College of Our Lady of the Elms is a small college located in Chicopee, Massachusetts. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,219 students and an admission rate of 82%. College of Our Lady of the Elms has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated five students in 2008.

Naugatuck Valley Community College - Waterbury, CT

Naugatuck Valley Community College, 750 Chase Parkway, Waterbury, CT 06708-3089. Naugatuck Valley Community College is a medium sized college located in Waterbury, Connecticut. It is a public school with primarily 2-year programs and has 5,880 students. Naugatuck Valley Community College has a less than one year and an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated five and thirty-three students respectively in 2008.

Middlesex Community College - Middletown, CT

Middlesex Community College, 100 Training Hill Rd, Middletown, CT 06457-4829. Middlesex Community College is a small college located in Middletown, Connecticut. It is a public school with primarily 2-year programs and has 2,624 students. Middlesex Community College has less than one year, one to two year, and associate's degree programs in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated two, one, and nineteen students respectively in 2008.

Briarwood College - Southington, CT

Briarwood College, 2279 Mount Vernon Rd, Southington, CT 06489-1057. Briarwood College is a small college located in Southington, Connecticut. It is a private for-profit school with primarily 4-year or above programs and has 715 students. Briarwood College has an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated fourteen students in 2008.

Tunxis Community College - Farmington, CT

Tunxis Community College, Rts 6 and 177, Farmington, CT 06032-3187. Tunxis Community College is a small college located in Farmington, Connecticut. It is a public school with primarily 2-year programs and has 4,328 students. Tunxis Community College has a less than one year and an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated eight and fifty-six students respectively in 2008.

Holyoke Community College - Holyoke, MA

Holyoke Community College, 303 Homestead Ave, Holyoke, MA 01040. Holyoke Community College is a medium sized college located in Holyoke, Massachusetts. It is a public school with primarily 2-year programs and has 6,592 students. Holyoke Community College has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, less than one year which graduated 1 student in 2008.
  • Retailing and Retail Operations, less than one year and associate's degree which graduated one and seven students respectively in 2008.

Capital Community College - Hartford, CT

Capital Community College, 950 Main Street, Hartford, CT 06103. Capital Community College is a small college located in Hartford, Connecticut. It is a public school with primarily 2-year programs and has 3,989 students. Capital Community College has a less than one year and an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated zero and twenty-one students respectively in 2008.

Northwestern Connecticut Community College - Winsted, CT

Northwestern Connecticut Community College, Park Pl E, Winsted, CT 06098. Northwestern Connecticut Community College is a small college located in Winsted, Connecticut. It is a public school with primarily 2-year programs and has 1,721 students. Northwestern Connecticut Community College has a less than one year and an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated one and seventeen students respectively in 2008.

University of Connecticut - Storrs, CT

University of Connecticut, , Storrs, CT 06269. University of Connecticut is a large university located in Storrs, Connecticut. It is a public school with primarily 4-year or above programs. It has 24,273 students and an admission rate of 54%. University of Connecticut has a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Manchester Community College - Manchester, CT

Manchester Community College, Great Path, Manchester, CT 06045-1046. Manchester Community College is a medium sized college located in Manchester, Connecticut. It is a public school with primarily 2-year programs and has 6,649 students. Manchester Community College has a less than one year and an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated seven and sixteen students respectively in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Hartford, Connecticut

Hartford, Connecticut
Hartford, Connecticut photo by Contimm

Hartford is situated in Hartford County, Connecticut. It has a population of over 124,062, which has grown by 2.0% in the past ten years. The cost of living index in Hartford, 104, is above the national average. New single-family homes in Hartford cost $82,500 on average, which is far less than the state average. In 2008, eight new homes were constructed in Hartford, down from twelve the previous year.

The three big industries for women in Hartford are health care, finance and insurance, and educational services. For men, it is administrative and support and waste management services, construction, and accommodation and food services. The average commute to work is about 24 minutes. More than 12.4% of Hartford residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 5.2%, is lower than the state average.

The unemployment rate in Hartford is 14.4%, which is greater than Connecticut's average of 8.3%.

The percentage of Hartford residents that are affiliated with a religious congregation, 57.4%, is more than both the national and state average. Our Lady of Sorrows Church, All Saints Orthodox Church and Sacred Heart Church are all churches located in Hartford. The largest religious groups are the Catholic Church, the United Church of Christ and the Episcopal Church.

Hartford is home to the Albany Avenue Branch Hartford Public Library and the North Meadows Industrial Park as well as Little Hollywood Historic District and West End North Historic District. Shopping malls in the area include Park Plaza Shopping Center, Pavillion at State House Shopping Center and Civic Center Mall Shopping Center.