Career and Education Opportunities for Interviewers in Hartford, Connecticut
There are many career and education opportunities for interviewers in the Hartford, Connecticut area. There are currently 2,740 jobs for interviewers in Connecticut and this is projected to grow 5% to about 2,870 jobs by 2016. This is not quite as good as the national trend for interviewers, which sees this job pool growing by about 15.6% over the next eight years. In general, interviewers interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires.
Interviewers earn approximately $16 hourly or $33,390 annually on average in Connecticut. Nationally they average about $13 hourly or $28,140 yearly. Interviewers earn less than people working in the category of Credit Authorization generally in Connecticut and less than people in the Credit Authorization category nationally.
The Hartford area is home to sixty-two schools of higher education, including one within twenty-five miles of Hartford where you can get a degree as an interviewer. Given that the most common education level for interviewers is a high school diploma or GED, you can expect to spend only a short time training to become an interviewer if you already have a high school diploma.
CAREER DESCRIPTION: Interviewer
In general, interviewers interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. They also ask specific questions, record answers, and assist persons with completing form.
Every day, interviewers are expected to be able to speak clearly. They need to articulate ideas and problems. It is also important that they listen to and understand others in meetings.
It is important for interviewers to identify and report problems in obtaining valid data. They are often called upon to compile, record and code results and data from interview or survey, using computer or specified form. They also contact individuals to be interviewed at home, place of business, or field location, by telephone or in person. They are sometimes expected to meet with supervisor daily to submit completed assignments and consider progress. Somewhat less frequently, interviewers are also expected to identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
Interviewers sometimes are asked to supervise or train others, and maintain staff archives. They also have to be able to perform other office duties as needed And finally, they sometimes have to ready reports to furnish answers in response to specific problems.
Like many other jobs, interviewers must have exceptional integrity and be reliable.
Similar jobs with educational opportunities in Hartford include:
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
- Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
- Eligibility and Occupancy Interviewer. Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.
- Human Resources Administrator. Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports on ability, and date of and reason for termination. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorized persons.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
EDUCATIONAL OPPORTUNITIES: Interviewer Training
Manchester Community College - Manchester, CT
Manchester Community College, Great Path, Manchester, CT 06045-1046. Manchester Community College is a medium sized college located in Manchester, Connecticut. It is a public school with primarily 2-year programs and has 6,649 students. Manchester Community College has a less than one year program in Receptionist.
Certified Forensic Interviewer: The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer's knowledge of those standards.
For more information, see the Center for Interviewer Standards and Assessment Ltd. website.
LOCATION INFORMATION: Hartford, Connecticut
Hartford is situated in Hartford County, Connecticut. It has a population of over 124,062, which has grown by 2.0% in the past ten years. The cost of living index in Hartford, 104, is above the national average. New single-family homes in Hartford cost $82,500 on average, which is far less than the state average. In 2008, eight new homes were constructed in Hartford, down from twelve the previous year.
The three big industries for women in Hartford are health care, finance and insurance, and educational services. For men, it is administrative and support and waste management services, construction, and accommodation and food services. The average commute to work is about 24 minutes. More than 12.4% of Hartford residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 5.2%, is lower than the state average.
The unemployment rate in Hartford is 14.4%, which is greater than Connecticut's average of 8.3%.
The percentage of Hartford residents that are affiliated with a religious congregation, 57.4%, is more than both the national and state average. Our Lady of Sorrows Church, All Saints Orthodox Church and Sacred Heart Church are all churches located in Hartford. The largest religious groups are the Catholic Church, the United Church of Christ and the Episcopal Church.
Hartford is home to the Albany Avenue Branch Hartford Public Library and the North Meadows Industrial Park as well as Little Hollywood Historic District and West End North Historic District. Shopping malls in the area include Park Plaza Shopping Center, Pavillion at State House Shopping Center and Civic Center Mall Shopping Center.