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Career and Education Opportunities for Computer Support Specialists

In general, computer support specialists provide technical assistance to computer system users. They also answer questions or resolve computer problems for clients in person, via telephone or from remote location.

Select a state from the map below to find education opportunities to begin your Computer Support Specialist career.

STATES WITH Computer Support Specialist OPPORTUNITIES

Highlighted states contain educational opportunities in Computer

JOB DESCRIPTION: Computer Support Specialist

Computer Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

Computer support specialists answer user inquiries regarding computer software or hardware operation to deal with problems. They also read technical manuals, talk with users, or conduct computer diagnostics to investigate and resolve problems or to furnish technical assistance and support. Equally important, computer support specialists have to refer major hardware or software problems or faulty products to vendors or technicians for service. They are often called upon to enter commands and observe system functioning to confirm correct operations and detect errors. They are expected to oversee the daily performance of computer systems. Finally, computer support specialists read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

Every day, computer support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.