Career and Education Opportunities for Technical Service Representatives in Arvada, Colorado
If you want to be a technical service representative, the Arvada, Colorado area offers many opportunities both for education and employment. About 8,150 people are currently employed as technical service representatives in Colorado. By 2016, this is expected to grow 28% to about 10,440 people employed. This is better than the national trend for technical service representatives, which sees this job pool growing by about 9.7% over the next eight years. Technical service representatives generally sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
A person working as a technical service representative can expect to earn about $35 per hour or $73,010 yearly on average in Colorado and about $33 per hour or $70,200 yearly on average in the U.S. as a whole. Technical service representatives earn more than people working in the category of Sales and Clerical generally in Colorado and more than people in the Sales and Clerical category nationally.
There are sixty schools of higher education in the Arvada area, including three within twenty-five miles of Arvada where you can get a degree to start your career as a technical service representative. The most common level of education for technical service representatives is a Bachelor's degree. You can expect to spend about four years studying to be a technical service representative if you already have a high school diploma.
CAREER DESCRIPTION: Technical Service Representative
In general, technical service representatives sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
Technical service representatives answer clients' questions about products and credit terms. They also contact new and existing clients to consider their needs, and to explain how these needs could be met by specific products and services. Equally important, technical service representatives have to quote prices, credit terms and other bid specifications. They are often called upon to negotiate prices and terms of sales and service agreements. They are expected to inform clients of estimated delivery schedules or other data pertaining to purchased products. Finally, technical service representatives furnish clients with ongoing technical support.
Every day, technical service representatives are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.
It is important for technical service representatives to initiate sales campaigns and follow marketing plan guidelines so as to meet sales and production expectations. They are often called upon to demonstrate and explain the operation and use of products. They also complete product and development training as required. They are sometimes expected to recommend ways for clients to modify product usage in order to further optimize production. Somewhat less frequently, technical service representatives are also expected to maintain customer records, using automated systems.
Technical service representatives sometimes are asked to complete expense reports and other paperwork. They also have to be able to verify clients' credit ratings, and appraise equipment in order to establish contract terms and trade-in values and inspect existing machinery/equipment placement, and develop diagrams to illustrate efficient space utilization, using standard measuring devices and templates. And finally, they sometimes have to furnish feedback to company's product layout team so that products can be tailored to clients' needs.
Like many other jobs, technical service representatives must want to innovate to meet new challenges and be able to work independently and make decisions on their own.
Similar jobs with educational opportunities in Arvada include:
- Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
- Real Estate Agent. Rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.
- Retail Sales Manager. Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
- Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
- Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
- Telemarketer. Solicit orders for goods or services over the telephone.
- Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
EDUCATIONAL OPPORTUNITIES: Technical Service Representative Training
Westwood College-Denver North - Denver, CO
Westwood College-Denver North, 7350 N Broadway, Denver, CO 80221. Westwood College-Denver North is a medium sized college located in Denver, Colorado. It is a private for-profit school with primarily 4-year or above programs. It has 5,843 students and an admission rate of 99%. Westwood College-Denver North has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated twenty-one students in 2008.
Everest College-Aurora - Aurora, CO
Everest College-Aurora, 14280 East Jewell Ave, Aurora, CO 80012-5692. Everest College-Aurora is a small college located in Aurora, Colorado. It is a private for-profit school with primarily 2-year programs. It has 565 students and an admission rate of 56%. Everest College-Aurora has an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated thirteen students in 2008.
Everest College-Thornton - Thornton, CO
Everest College-Thornton, 9065 Grant St, Thornton, CO 80229. Everest College-Thornton is a small college located in Thornton, Colorado. It is a private for-profit school with primarily 2-year programs. It has 714 students and an admission rate of 30%. Everest College-Thornton has a less than one year and an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated six and twelve students respectively in 2008.
Certified Customer Service Specialist: An individual who successfully passes ETA's World Class CSS Certification exam is professionally recognized as having the ability to uphold the interpersonal and business standards necessary in today's workplace.
For more information, see the ETA International website.
Certified Professional in Training: For those packagers having fewer than six years of academic and/or work experience, a Certified Professionals in Training (CPIT) program is offered.
For more information, see the Institute of Packaging Professionals website.
Certified Sales Professional: The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling.
For more information, see the Manufacturers Representatives Educational Research Foundation website.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
Certified Salesperson: The SMEI Certified Professional Salesperson program is ideal for professionals who are employed as a sales representatives, account managers, distributor representatives and business development personnel.
For more information, see the Sales & Marketing Executives International website.
LOCATION INFORMATION: Arvada, Colorado
Arvada is situated in Jefferson County, Colorado. It has a population of over 107,361, which has grown by 5.1% over the last ten years. The cost of living index in Arvada, 96, is near the national average. New single-family homes in Arvada are priced at $252,600 on average, which is above the state average. In 2008, one hundred nineteen new homes were constructed in Arvada, down from one hundred thirty-seven the previous year.
The three most popular industries for women in Arvada are health care, educational services, and professional, scientific, and technical services. For men, it is construction, professional, scientific, and technical services, and public administration. The average travel time to work is about 26 minutes. More than 29.0% of Arvada residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.5%, is lower than the state average.
The unemployment rate in Arvada is 7.3%, which is greater than Colorado's average of 6.6%.
The percentage of Arvada residents that are affiliated with a religious congregation, 35.5%, is less than both the national and state average. The most prominent religious groups are the Catholic Church, the Charismatic Churches Independent and the LDS (Mormon) Church.
Arvada is home to the Arvada Filtration Plant and the Arvada Plaza as well as McLlvoy Park and Ralston Valley Park. Shopping centers in the area include Arvada Square Shopping Center and North Park Shopping Center.