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Career and Education Opportunities for Dispatchers in Visalia, California

Dispatcher career and educational opportunities abound in Visalia, California. Currently, 22,300 people work as dispatchers in California. This is expected to grow by 5% to 23,400 people by 2016. This is better than the nation as a whole, where employment opportunities for dispatchers are expected to shrink by about 2.6%. In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

Dispatchers earn approximately $17 per hour or $35,720 per year on average in California. Nationally they average about $16 hourly or $33,850 per year. Incomes for dispatchers are better than in the overall category of Dispatching and Logistics in California, and better than the overall Dispatching and Logistics category nationally.

The Visalia area is home to fifteen schools of higher education, including one within twenty-five miles of Visalia where you can get a degree as a dispatcher. Given that the most common education level for dispatchers is a high school diploma or GED, you can expect to spend only a short time training to become a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Visalia include:

  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

Fresno City College - Fresno, CA

Fresno City College, 1101 E. University Ave, Fresno, CA 93741. Fresno City College is a large college located in Fresno, California. It is a public school with primarily 2-year programs and has 23,063 students. Fresno City College has a two to four year program in Logistics and Materials Management.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Visalia, California

Visalia, California
Visalia, California photo by Capricorn90

Visalia is situated in Tulare County, California. It has a population of over 121,040, which has grown by 32.2% in the past ten years. The cost of living index in Visalia, 87, is well below the national average. New single-family homes in Visalia are valued at $200,400 on average, which is far less than the state average. In 2008, five hundred seventy-four new homes were constructed in Visalia, down from nine hundred twenty-seven the previous year.

The three most popular industries for women in Visalia are educational services, health care, and accommodation and food services. For men, it is public administration, construction, and educational services. The average travel time to work is about 19 minutes. More than 18.9% of Visalia residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.3%, is lower than the state average.

The unemployment rate in Visalia is 10.0%, which is less than California's average of 12.3%.

The percentage of Visalia residents that are affiliated with a religious congregation, 51.8%, is more than both the national and state average. Parkside Chapel Christian and Missionary Alliance Church, Grace Lutheran Church and Holy Family Roman Catholic Church are some of the churches located in Visalia. The most prominent religious groups are the Catholic Church, the Assemblies of God and the Southern Baptist Convention.

Visalia is home to the Tulare County Juvenile Hall and the Visalia Community Center as well as Pinkham Park and Lincoln Park. Shopping centers in the area include Fairway Shopping Center, Visalia Mall Shopping Center and Towne and Country Village Shopping Center. Visitors to Visalia can choose from Best Western Visalia Inn and Blacklakecondo for temporary stays in the area.