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Career and Education Opportunities for Dispatchers in Victorville, California

If you want to be a dispatcher, the Victorville, California area offers many opportunities both for education and employment. There are currently 22,300 jobs for dispatchers in California and this is projected to grow by 5% to 23,400 jobs by 2016. This is better than the national trend for dispatchers, which sees this job pool shrinking by about 2.6% over the next eight years. Dispatchers generally schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

A person working as a dispatcher can expect to earn about $17 per hour or $35,720 yearly on average in California and about $16 per hour or $33,850 annually on average in the U.S. as a whole. Earnings for dispatchers are better than earnings in the general category of Dispatching and Logistics in California and better than general Dispatching and Logistics category earnings nationally.

There are twenty-four schools of higher education in the Victorville area, including one within twenty-five miles of Victorville where you can get a degree to start your career as a dispatcher. The most common level of education for dispatchers is a high school diploma or GED. It will take only a short time to learn to be a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Victorville include:

  • Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

Chaffey College - Rancho Cucamonga, CA

Chaffey College, 5885 Haven Ave, Rancho Cucamonga, CA 91737-3002. Chaffey College is a large college located in Rancho Cucamonga, California. It is a public school with primarily 2-year programs and has 20,486 students. Chaffey College has an associate's degree and a two to four year program in Logistics and Materials Management.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Victorville, California

Victorville, California
Victorville, California photo by Sfan00_IMG

Victorville is located in San Bernardino County, California. It has a population of over 110,318, which has grown by 72.3% over the last ten years. The cost of living index in Victorville, 117, is far greater than the national average. New single-family homes in Victorville are priced at $185,500 on average, which is far less than the state average. In 2008, one hundred ninety-six new homes were constructed in Victorville, down from 1,090 the previous year.

The top three industries for women in Victorville are health care, educational services, and accommodation and food services. For men, it is construction, public administration, and truck transportation. The average commute to work is about 35 minutes. More than 10.6% of Victorville residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 3.7%, is lower than the state average.

The unemployment rate in Victorville is 16.8%, which is greater than California's average of 12.3%.

The percentage of Victorville residents that are affiliated with a religious congregation, 42.0%, is less than both the national and state average. United Pentecostal Church, Holy Faith Baptist Mission and Victor Valley Baptist Church are among the churches located in Victorville. The most prominent religious groups are the Catholic Church, the Southern Baptist Convention and the LDS (Mormon) Church.

Victorville is home to the West Wind Golf Course and the Victorville Branch San Bernardino County Library as well as Eva Dell Park and Hesp Crest Desert Ecological Study Area. Shopping centers in the area include Hi Desert Plaza Shopping Center, Bear Valley Plaza Shopping Center and Victor Valley Town Center Shopping Center. Visitors to Victorville can choose from Best Western Green Tree Inn and Budget Inn of Victorville for temporary stays in the area.