Career and Education Opportunities for Telemarketers in Thousand Oaks, California
Many educational and employment opportunities exist for telemarketers in the Thousand Oaks, California area. There are currently 34,000 working telemarketers in California; this should shrink by 11% to 30,200 working telemarketers in the state by 2016. This is better than the national trend for telemarketers, which sees this job pool shrinking by about 11.1% over the next eight years. Telemarketers generally solicit orders for goods or services over the telephone.
The income of a telemarketer is about $12 per hour or $25,850 annually on average in California. In the U.S. as a whole, their income is about $10 per hour or $21,960 annually on average. Telemarketers earn less than people working in the category of Sales and Clerical generally in California and less than people in the Sales and Clerical category nationally.
The Thousand Oaks area is home to fourteen schools of higher education, including two within twenty-five miles of Thousand Oaks where you can get a degree as a telemarketer. Given that the most common education level for telemarketers is a high school diploma or GED, it will take only a short time to learn to be a telemarketer if you already have a high school diploma.
CAREER DESCRIPTION: Telemarketer
In general, telemarketers solicit orders for goods or services over the telephone.
Telemarketers explain products or services and prices, and answer questions from clients. They also obtain customer data such as name and payment method, and enter orders into computers. Finally, telemarketers deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation.
Every day, telemarketers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.
It is important for telemarketers to record names and reactions of prospects contacted. They are often called upon to adjust sales scripts to better target the needs and interests of specific individuals. They also deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation. They are sometimes expected to contact businesses or private individuals by telephone in order to seek sales for goods or services, or to request donations for charitable causes. Somewhat less frequently, telemarketers are also expected to maintain records of contacts and orders.
Telemarketers sometimes are asked to answer telephone calls from potential clients who have been solicited through advertisements. They also have to be able to telephone or write letters to respond to correspondence from clients or to follow up initial sales contacts and conduct client or market surveys so as to obtain data related to potential clients. And finally, they sometimes have to schedule appointments for sales representatives to meet with prospective clients or for clients to attend sales presentations.
Like many other jobs, telemarketers must be able to deal with stress and deal with situations calmly and have exceptional integrity.
Similar jobs with educational opportunities in Thousand Oaks include:
- Retail Sales Manager. Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
- Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
- Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
EDUCATIONAL OPPORTUNITIES: Telemarketer Training
Moorpark College - Moorpark, CA
Moorpark College, 7075 Campus Rd, Moorpark, CA 93021-1695. Moorpark College is a large college located in Moorpark, California. It is a public school with primarily 2-year programs and has 15,842 students. Moorpark College has an associate's degree and a two to four year program in Sales, Distribution, and Marketing Operations.
Oxnard College - Oxnard, CA
Oxnard College, 4000 S Rose Ave, Oxnard, CA 93033-6699. Oxnard College is a medium sized college located in Oxnard, California. It is a public school with primarily 2-year programs and has 7,639 students. Oxnard College has an associate's degree and a two to four year program in Sales, Distribution, and Marketing Operations.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Thousand Oaks, California
Thousand Oaks is situated in Ventura County, California. It has a population of over 123,091, which has grown by 5.2% over the last ten years. The cost of living index in Thousand Oaks, 133, is far greater than the national average. New single-family homes in Thousand Oaks are priced at $499,900 on average, which is far greater than the state average. In 2008, ten new homes were built in Thousand Oaks, down from seventy-one the previous year.
The three big industries for women in Thousand Oaks are educational services, health care, and finance and insurance. For men, it is professional, scientific, and technical services, construction, and finance and insurance. The average commute to work is about 26 minutes. More than 42.2% of Thousand Oaks residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 15.6%, is higher than the state average.
The unemployment rate in Thousand Oaks is 8.6%, which is less than California's average of 12.3%.
The percentage of Thousand Oaks residents that are affiliated with a religious congregation, 44.6%, is less than the national average but more than the state average. King of Glory Lutheran Church, Kingdom Hall of Jehovahs Witnesses and Temple Adat Elohim are all churches located in Thousand Oaks. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Evangelical Lutheran Church in America.
Thousand Oaks is home to the Rockwell International Science Center Library and the Lang Ranch as well as Joel McCrea Wildlife Preserve and Evenstar Park. Shopping centers in the area include Jeffries Center Shopping Center, Evergreens Shopping Center and Westoaks-Hampshire Shopping Center. Visitors to Thousand Oaks can choose from Best Western Oaks Lodge, Best Western Thousand Oaks Inn and Best Value Inn - Thousand Oaks for temporary stays in the area.