Career and Education Opportunities for Order Clerks in Thousand Oaks, California
Thousand Oaks, California provides a wide variety of opportunities, both career and educational, for order clerks. There are currently 43,500 working order clerks in California; this should shrink by 20% to about 35,000 working order clerks in the state by 2016. This is better than the national trend for order clerks, which sees this job pool shrinking by about 26.1% over the next eight years. In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities.
Order clerks earn about $14 per hour or $29,460 per year on average in California and about $13 hourly or $27,990 annually on average nationally. Order clerks earn less than people working in the category of Clerical generally in California and less than people in the Clerical category nationally.
There is one school within twenty-five miles of Thousand Oaks where you can study to be an order clerk, among fourteen schools of higher education total in the Thousand Oaks area. The most common level of education for order clerks is a high school diploma or GED. You can expect to spend only a short time training to become an order clerk if you already have a high school diploma.
CAREER DESCRIPTION: Order Clerk
In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. They also duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
Order clerks verify customer and order data for correctness, checking it against previously obtained data as needed. They also obtain customers' names and billing data, product numbers, and specifications of items to be purchased, and enter this data on order forms. Equally important, order clerks have to inform customers by mail or telephone of order data, such as unit prices and any anticipated delays. They are often called upon to receive and respond to customer complaints. They are expected to file copies of orders received, or post orders on archives. Finally, order clerks ready invoices and contracts.
Every day, order clerks are expected to be able to see details at a very fine level of focus. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.
It is important for order clerks to inspect orders for completeness in line with reporting procedures and forward incomplete orders for further processing. They are often called upon to direct specified departments or units to ready and ship orders to designated locations. They also compute total charges for products or services and shipping charges. They are sometimes expected to talk with production or common carrier personnel so as to expedite or trace shipments. Somewhat less frequently, order clerks are also expected to notify departments when supplies of specific items are low, or when orders would deplete available supplies.
Order clerks sometimes are asked to recommend type of packing or labeling needed on order. They also have to be able to inspect outgoing work for adherence to customers' specifications and ready invoices and contracts. And finally, they sometimes have to calculate and compile order-related statistics, and ready summaries for management.
Like many other jobs, order clerks must be reliable and have exceptional integrity.
Similar jobs with educational opportunities in Thousand Oaks include:
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Order Clerk Training
Ventura Adult and Continuing Education - Ventura, CA
Ventura Adult and Continuing Education, 5200 Valentine Rd, Ventura, CA 93003-0000. Ventura Adult and Continuing Education is a small school located in Ventura, California. It is a public school with primarily less-than 2-year programs and has 74 students. Ventura Adult and Continuing Education has a less than one year program in General Office Occupations and Clerical Services which graduated eleven students in 2008.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Thousand Oaks, California
Thousand Oaks is situated in Ventura County, California. It has a population of over 123,091, which has grown by 5.2% over the last ten years. The cost of living index in Thousand Oaks, 133, is far greater than the national average. New single-family homes in Thousand Oaks are priced at $499,900 on average, which is far greater than the state average. In 2008, ten new homes were built in Thousand Oaks, down from seventy-one the previous year.
The three big industries for women in Thousand Oaks are educational services, health care, and finance and insurance. For men, it is professional, scientific, and technical services, construction, and finance and insurance. The average commute to work is about 26 minutes. More than 42.2% of Thousand Oaks residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 15.6%, is higher than the state average.
The unemployment rate in Thousand Oaks is 8.6%, which is less than California's average of 12.3%.
The percentage of Thousand Oaks residents that are affiliated with a religious congregation, 44.6%, is less than the national average but more than the state average. King of Glory Lutheran Church, Kingdom Hall of Jehovahs Witnesses and Temple Adat Elohim are all churches located in Thousand Oaks. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Evangelical Lutheran Church in America.
Thousand Oaks is home to the Rockwell International Science Center Library and the Lang Ranch as well as Joel McCrea Wildlife Preserve and Evenstar Park. Shopping centers in the area include Jeffries Center Shopping Center, Evergreens Shopping Center and Westoaks-Hampshire Shopping Center. Visitors to Thousand Oaks can choose from Best Western Oaks Lodge, Best Western Thousand Oaks Inn and Best Value Inn - Thousand Oaks for temporary stays in the area.