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Career and Education Opportunities for Eligibility and Occupancy Interviewers in Stockton, California

There are many career and education opportunities for eligibility and occupancy interviewers in the Stockton, California area. About 19,600 people are currently employed as eligibility and occupancy interviewers in California. By 2016, this is expected to grow by 10% to about 21,600 people employed. This is better than the nation as a whole, where employment opportunities for eligibility and occupancy interviewers are expected to grow by about 9.2%. Eligibility and occupancy interviewers generally determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

Eligibility and occupancy interviewers earn approximately $21 per hour or $45,540 yearly on average in California. Nationally they average about $18 per hour or $39,310 per year. Compared with people working in the overall category of Human Resources and Customer Service, people working as eligibility and occupancy interviewers in California earn more. They earn more than people working in the overall category of Human Resources and Customer Service nationally.

There is one school within twenty-five miles of Stockton where you can study to be an eligibility and occupancy interviewer, among twenty-two schools of higher education total in the Stockton area. Given that the most common education level for eligibility and occupancy interviewers is a high school diploma or GED, it will take only a short time to learn to be an eligibility and occupancy interviewer if you already have a high school diploma.

CAREER DESCRIPTION: Eligibility and Occupancy Interviewer

Eligibility and Occupancy Interviewer video from the State of New Jersey Dept. of Labor and Workforce Development

In general, eligibility and occupancy interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

Eligibility and occupancy interviewers interpret and explain data such as eligibility requirements and applicants' legal rights. They also answer applicants' questions about benefits and claim procedures. Equally important, eligibility and occupancy interviewers have to initiate procedures to grant or terminate assistance, or refer applicants to other agencies for assistance. They are often called upon to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status. They are expected to interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. Finally, eligibility and occupancy interviewers keep archives of assigned cases, and ready required reports.

Every day, eligibility and occupancy interviewers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they read and understand documents and reports.

It is important for eligibility and occupancy interviewers to check with employers or other references to confirm answers and obtain further data. They are often called upon to interview and investigate applicants for public assistance to gather data pertinent to their applications. They also ready applications and forms for applicants for such purposes as school enrollment and medical services. They are sometimes expected to furnish social staff with pertinent data gathered during applicant interviews. Somewhat less frequently, eligibility and occupancy interviewers are also expected to compute and authorize amounts of assistance for programs such as grants and food stamps.

Eligibility and occupancy interviewers sometimes are asked to conduct annual and special housing reviews and home visits to insure conformance to regulations. and monitor the payments of benefits throughout the duration of a claim. And finally, they sometimes have to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status.

Like many other jobs, eligibility and occupancy interviewers must have strong self control in the face of challenging situations and be able to deal with stress and deal with situations calmly.

Similar jobs with educational opportunities in Stockton include:

  • Accounts Receivable Specialist. Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
  • Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
  • Human Resources Administrator. Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports on ability, and date of and reason for termination. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorized persons.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

EDUCATIONAL OPPORTUNITIES: Eligibility and Occupancy Interviewer Training

Humphreys College-Stockton - Stockton, CA

Humphreys College-Stockton, 6650 Inglewood Ave, Stockton, CA 95207-3896. Humphreys College-Stockton is a small college located in Stockton, California. It is a private not-for-profit school with primarily 4-year or above programs and has 811 students. Humphreys College-Stockton has a bachelor's degree program in Community Organization and Advocacy which graduated eight students in 2008.

CERTIFICATIONS

Certified Housing Counselor: A Certified Housing Counselor objectively assesses the client's current financial situation; identifies problem areas the client may face recommends appropriate actions to help clients obtain and maintain adequate housing; evaluates the housing and financial status of low, moderate and middle-income families; and understands the essential workings of all aspects of the industry in order to help clients make appropriate housing decisions.

For more information, see the Association for Financial Counseling and Planning Education website.

Certified Forensic Interviewer: The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer's knowledge of those standards.

For more information, see the Center for Interviewer Standards and Assessment Ltd. website.

National Workforce Professional - Tier 1: Professional certification exam for National Tier 1.

For more information, see the Dynamic Works Institute website.

NFJP Grantee Workforce Professional - Tier 1: Exam to become certified as a National Farmworker Jobs Program (NFJP) Professional.

For more information, see the Dynamic Works Institute website.

Specialist in Housing Credit Management: The Specialist in Housing Credit Management(SHCM) certification has been developed by the National Affordable Housing Management Association (NAHMA) especially for management professionals involved with properties developed and operated under the Low Income Housing Tax Credit (LIHTC) program.

For more information, see the National Affordable Housing Management Association website.

LOCATION INFORMATION: Stockton, California

Stockton, California
Stockton, California photo by Ron Reiring

Stockton is situated in San Joaquin County, California. It has a population of over 287,037, which has grown by 17.7% over the last ten years. The cost of living index in Stockton, 91, is below the national average. New single-family homes in Stockton cost $262,500 on average, which is well below the state average. In 2008, one hundred sixty-four new homes were built in Stockton, down from six hundred seventeen the previous year.

The top three industries for women in Stockton are health care, educational services, and accommodation and food services. For men, it is construction, agriculture, forestry, fishing and hunting, and public administration. The average travel time to work is about 27 minutes. More than 15.4% of Stockton residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 4.9%, is lower than the state average.

The unemployment rate in Stockton is 19.4%, which is greater than California's average of 12.3%.

The percentage of Stockton residents that are affiliated with a religious congregation, 38.2%, is less than both the national and state average. Peniel Ministries for Stockton Neighborhood Center, Corinthian Missionary Baptist Church and Kingdom Hall of Jehovahs Witnesses are among the churches located in Stockton. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Stockton is home to the Calaveras Landing and the Stockton Country Club as well as Atherton Park and Williams Brotherhood Park. Shopping malls in the area include Saint Marks Plaza Shopping Center, Hammer Ranch Shopping Center and Weberstown Shopping Center. Visitors to Stockton can choose from Best Western Inn, Best Value Inn and Acorn Inn for temporary stays in the area.