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Career and Education Opportunities for Eligibility and Occupancy Interviewers in Simi Valley, California

There are many career and education opportunities for eligibility and occupancy interviewers in the Simi Valley, California area. About 19,600 people are currently employed as eligibility and occupancy interviewers in California. By 2016, this is expected to grow 10% to about 21,600 people employed. This is better than the national trend for eligibility and occupancy interviewers, which sees this job pool growing by about 9.2% over the next eight years. In general, eligibility and occupancy interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

The income of an eligibility and occupancy interviewer is about $21 hourly or $45,540 per year on average in California. In the U.S. as a whole, their income is about $18 hourly or $39,310 annually on average. Eligibility and occupancy interviewers earn more than people working in the category of Human Resources and Customer Service generally in California and more than people in the Human Resources and Customer Service category nationally.

There are 175 schools of higher education in the Simi Valley area, including one within twenty-five miles of Simi Valley where you can get a degree to start your career as an eligibility and occupancy interviewer. Given that the most common education level for eligibility and occupancy interviewers is a high school diploma or GED, you can expect to spend only a short time studying to be an eligibility and occupancy interviewer if you already have a high school diploma.

CAREER DESCRIPTION: Eligibility and Occupancy Interviewer

Eligibility and Occupancy Interviewer video from the State of New Jersey Dept. of Labor and Workforce Development

In general, eligibility and occupancy interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

Eligibility and occupancy interviewers interpret and explain data such as eligibility requirements and applicants' legal rights. They also answer applicants' questions about benefits and claim procedures. Equally important, eligibility and occupancy interviewers have to initiate procedures to grant or terminate assistance, or refer applicants to other agencies for assistance. They are often called upon to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status. They are expected to interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. Finally, eligibility and occupancy interviewers keep archives of assigned cases, and ready required reports.

Every day, eligibility and occupancy interviewers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they read and understand documents and reports.

It is important for eligibility and occupancy interviewers to check with employers or other references to confirm answers and obtain further data. They are often called upon to interview and investigate applicants for public assistance to gather data pertinent to their applications. They also ready applications and forms for applicants for such purposes as school enrollment and medical services. They are sometimes expected to furnish social staff with pertinent data gathered during applicant interviews. Somewhat less frequently, eligibility and occupancy interviewers are also expected to compute and authorize amounts of assistance for programs such as grants and food stamps.

Eligibility and occupancy interviewers sometimes are asked to conduct annual and special housing reviews and home visits to insure conformance to regulations. and monitor the payments of benefits throughout the duration of a claim. And finally, they sometimes have to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status.

Like many other jobs, eligibility and occupancy interviewers must have strong self control in the face of challenging situations and be able to deal with stress and deal with situations calmly.

Similar jobs with educational opportunities in Simi Valley include:

  • Accounts Receivable Specialist. Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
  • Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
  • Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Human Resources Administrator. Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports on ability, and date of and reason for termination. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorized persons.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • Interviewer. Interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

EDUCATIONAL OPPORTUNITIES: Eligibility and Occupancy Interviewer Training

Hebrew Union College-Jewish Institute of Religion - Los Angeles, CA

Hebrew Union College-Jewish Institute of Religion, 3077 University Ave, Los Angeles, CA 90007-3796. Hebrew Union College-Jewish Institute of Religion is a small college located in Los Angeles, California. It is a private not-for-profit school with primarily 4-year or above programs and has 99 students. Hebrew Union College-Jewish Institute of Religion has a postbaccalaureate certificate and a master's degree program in Community Organization and Advocacy which graduated one and nine students respectively in 2008.

CERTIFICATIONS

Certified Housing Counselor: A Certified Housing Counselor objectively assesses the client's current financial situation; identifies problem areas the client may face recommends appropriate actions to help clients obtain and maintain adequate housing; evaluates the housing and financial status of low, moderate and middle-income families; and understands the essential workings of all aspects of the industry in order to help clients make appropriate housing decisions.

For more information, see the Association for Financial Counseling and Planning Education website.

Certified Forensic Interviewer: The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer's knowledge of those standards.

For more information, see the Center for Interviewer Standards and Assessment Ltd. website.

National Workforce Professional - Tier 1: Professional certification exam for National Tier 1.

For more information, see the Dynamic Works Institute website.

NFJP Grantee Workforce Professional - Tier 1: Exam to become certified as a National Farmworker Jobs Program (NFJP) Professional.

For more information, see the Dynamic Works Institute website.

Specialist in Housing Credit Management: The Specialist in Housing Credit Management(SHCM) certification has been developed by the National Affordable Housing Management Association (NAHMA) especially for management professionals involved with properties developed and operated under the Low Income Housing Tax Credit (LIHTC) program.

For more information, see the National Affordable Housing Management Association website.

LOCATION INFORMATION: Simi Valley, California

Simi Valley, California
Simi Valley, California photo by Happyme22

Simi Valley is situated in Ventura County, California. It has a population of over 120,543, which has grown by 8.3% in the past ten years. The cost of living index in Simi Valley, 131, is far greater than the national average. New single-family homes in Simi Valley are valued at $451,000 on average, which is far greater than the state average. In 2008, nineteen new homes were built in Simi Valley, down from one hundred thirty-two the previous year.

The three most popular industries for women in Simi Valley are finance and insurance, educational services, and health care. For men, it is construction, finance and insurance, and professional, scientific, and technical services. The average commute to work is about 29 minutes. More than 24.9% of Simi Valley residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.1%, is lower than the state average.

The unemployment rate in Simi Valley is 9.2%, which is less than California's average of 12.3%.

The percentage of Simi Valley residents that are affiliated with a religious congregation, 44.6%, is less than the national average but more than the state average. Alliance Church, Grace Brethren Church of Simi Valley and Valley Bible Community Church are some of the churches located in Simi Valley. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Evangelical Lutheran Church in America.

Simi Valley is home to the Simi Valley Historical Society Archives and the Simi Civic Center as well as Stargaze Park and Atherwood Park. Shopping centers in the area include Mountain Gate Plaza Shopping Center, Royal Plaza Shopping Center and Regency Plaza Shopping Center. Visitors to Simi Valley can choose from 4 Hotel Now Com and 5 Star Linens for temporary stays in the area.