Career and Education Opportunities for Interviewers in Santa Rosa, California
There is a wide variety of career and education opportunities for interviewers in the Santa Rosa, California area. Currently, 27,400 people work as interviewers in California. This is expected to grow 14% to about 31,100 people by 2016. This is not quite as good as the national trend for interviewers, which sees this job pool growing by about 15.6% over the next eight years. In general, interviewers interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires.
Income for interviewers is about $15 per hour or $33,160 yearly on average in California. Nationally, their income is about $13 hourly or $28,140 per year. Compared with people working in the overall category of Credit Authorization, people working as interviewers in California earn less. They earn less than people working in the overall category of Credit Authorization nationally.
There is one school within twenty-five miles of Santa Rosa where you can study to be an interviewer, among seven schools of higher education total in the Santa Rosa area. The most common level of education for interviewers is a high school diploma or GED. It will take only a short time to learn to be an interviewer if you already have a high school diploma.
CAREER DESCRIPTION: Interviewer
In general, interviewers interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. They also ask specific questions, record answers, and assist persons with completing form.
Every day, interviewers are expected to be able to speak clearly. They need to articulate ideas and problems. It is also important that they listen to and understand others in meetings.
It is important for interviewers to identify and report problems in obtaining valid data. They are often called upon to compile, record and code results and data from interview or survey, using computer or specified form. They also contact individuals to be interviewed at home, place of business, or field location, by telephone or in person. They are sometimes expected to meet with supervisor daily to submit completed assignments and consider progress. Somewhat less frequently, interviewers are also expected to identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
Interviewers sometimes are asked to supervise or train others, and maintain staff archives. They also have to be able to perform other office duties as needed And finally, they sometimes have to ready reports to furnish answers in response to specific problems.
Like many other jobs, interviewers must have exceptional integrity and be reliable.
Similar jobs with educational opportunities in Santa Rosa include:
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
- Human Resources Administrator. Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports on ability, and date of and reason for termination. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorized persons.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
EDUCATIONAL OPPORTUNITIES: Interviewer Training
Empire College School of Business - Santa Rosa, CA
Empire College School of Business, 3035 Cleveland Ave, Santa Rosa, CA 95403-2126. Empire College School of Business is a small college located in Santa Rosa, California. It is a private for-profit school with primarily 2-year programs and has 832 students. Empire College School of Business has a less than one year program in Receptionist which graduated nine students in 2008.
Certified Forensic Interviewer: The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer's knowledge of those standards.
For more information, see the Center for Interviewer Standards and Assessment Ltd. website.
LOCATION INFORMATION: Santa Rosa, California
Santa Rosa is situated in Sonoma County, California. It has a population of over 155,796, which has grown by 5.6% over the last ten years. The cost of living index in Santa Rosa, 159, is far greater than the national average. New single-family homes in Santa Rosa are priced at $193,300 on average, which is far less than the state average. In 2008, one hundred fifty new homes were built in Santa Rosa, down from three hundred sixty-eight the previous year.
The three big industries for women in Santa Rosa are health care, educational services, and finance and insurance. For men, it is construction, professional, scientific, and technical services, and accommodation and food services. The average travel time to work is about 23 minutes. More than 27.6% of Santa Rosa residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.1%, is lower than the state average.
The unemployment rate in Santa Rosa is 10.1%, which is less than California's average of 12.3%.
The percentage of Santa Rosa residents that are affiliated with a religious congregation, 32.1%, is less than both the national and state average. United Pentecostal Church, Bethlehem Lutheran Church and Bennett Valley Baptist Church are among the churches located in Santa Rosa. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.
Santa Rosa is home to the Sonoma County Administration Center and the Quarry Picnic Area as well as Live Oak Park and Coffey Park. Shopping malls in the area include Montgomery Village Shopping Center, Saint Francis Shopping Center and Flamingo One Stop Shopping Center. Visitors to Santa Rosa can choose from Amansi, Astro Motel and Beautiful Weddings & Events for temporary stays in the area.