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Career and Education Opportunities for Hotel or Motel Managers in Santa Rosa, California

If you want to be a hotel or motel manager, the Santa Rosa, California area offers many opportunities both for education and employment. About 9,500 people are currently employed as hotel or motel managers in California. By 2016, this is expected to grow by 13% to about 10,700 people employed. This is better than the nation as a whole, where employment opportunities for hotel or motel managers are expected to grow by about 4.7%. Hotel or motel managers generally plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Hotel or motel managers earn approximately $23 per hour or $48,850 yearly on average in California. Nationally they average about $22 per hour or $45,800 annually. Compared with people working in the overall category of Services, people working as hotel or motel managers in California earn less. They earn less than people working in the overall category of Services nationally. People working as hotel or motel managers can fill a number of jobs, such as: front office manager, director of front office, and front desk manager.

There are seven schools of higher education in the Santa Rosa area, including two within twenty-five miles of Santa Rosa where you can get a degree to start your career as a hotel or motel manager. Hotel or motel managers usually hold an Associate's, or other 2-year degree, so it will take about two years to learn to be a hotel or motel manager if you already have a high school diploma.

CAREER DESCRIPTION: Hotel or Motel Manager

Hotel or Motel Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Hotel or motel managers answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints. They also inspect guest rooms and grounds for cleanliness and appearance. Equally important, hotel or motel managers have to train staff members. Finally, hotel or motel managers ready required paperwork pertaining to departmental functions.

Every day, hotel or motel managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

It is important for hotel or motel managers to design and implement policies and processes for the operation of a department or establishment. They are often called upon to participate in financial efforts such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. They also observe and monitor staff performance to insure efficient operations and adherence to facility's policies and procedures. They are sometimes expected to show or assign accommodations. Somewhat less frequently, hotel or motel managers are also expected to book tickets for guests for local tours and attractions.

They also have to be able to assign duties to staff, and schedule shifts And finally, they sometimes have to meet and cooperate with other managers to insure coordination of hotel efforts.

Like many other jobs, hotel or motel managers must believe in cooperation and coordination and have strong self control in the face of challenging situations.

Similar jobs with educational opportunities in Santa Rosa include:

  • Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

EDUCATIONAL OPPORTUNITIES: Hotel or Motel Manager Training

Empire College School of Business - Santa Rosa, CA

Empire College School of Business, 3035 Cleveland Ave, Santa Rosa, CA 95403-2126. Empire College School of Business is a small college located in Santa Rosa, California. It is a private for-profit school with primarily 2-year programs and has 832 students. Empire College School of Business has a less than one year program in Hospitality Administration/Management which graduated four students in 2008.

Santa Rosa Junior College - Santa Rosa, CA

Santa Rosa Junior College, 1501 Mendocino Avenue, Santa Rosa, CA 95401-4395. Santa Rosa Junior College is a large college located in Santa Rosa, California. It is a public school with primarily 2-year programs and has 26,350 students. Santa Rosa Junior College has 2 areas of study related to Hotel or Motel Manager. They are:

  • Hospitality Administration/Management, less than one year and two to four year which graduated three and zero students respectively in 2008.
  • Selling Skills and Sales Operations, less than one year and two to four year which graduated five and zero students respectively in 2008.

CERTIFICATIONS

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Santa Rosa, California

Santa Rosa, California
Santa Rosa, California photo by Njaelkies Lea

Santa Rosa is situated in Sonoma County, California. It has a population of over 155,796, which has grown by 5.6% over the last ten years. The cost of living index in Santa Rosa, 159, is far greater than the national average. New single-family homes in Santa Rosa are priced at $193,300 on average, which is far less than the state average. In 2008, one hundred fifty new homes were built in Santa Rosa, down from three hundred sixty-eight the previous year.

The three big industries for women in Santa Rosa are health care, educational services, and finance and insurance. For men, it is construction, professional, scientific, and technical services, and accommodation and food services. The average travel time to work is about 23 minutes. More than 27.6% of Santa Rosa residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.1%, is lower than the state average.

The unemployment rate in Santa Rosa is 10.1%, which is less than California's average of 12.3%.

The percentage of Santa Rosa residents that are affiliated with a religious congregation, 32.1%, is less than both the national and state average. United Pentecostal Church, Bethlehem Lutheran Church and Bennett Valley Baptist Church are among the churches located in Santa Rosa. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Santa Rosa is home to the Sonoma County Administration Center and the Quarry Picnic Area as well as Live Oak Park and Coffey Park. Shopping malls in the area include Montgomery Village Shopping Center, Saint Francis Shopping Center and Flamingo One Stop Shopping Center. Visitors to Santa Rosa can choose from Amansi, Astro Motel and Beautiful Weddings & Events for temporary stays in the area.