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Career and Education Opportunities for Retail Sales Managers in San Jose, California

Retail sales managers can find both educational opportunities and jobs in the San Jose, California area. About 188,900 people are currently employed as retail sales managers in California. By 2016, this is expected to grow 12% to 210,600 people employed. This is better than the national trend for retail sales managers, which sees this job pool growing by about 5.2% over the next eight years. Retail sales managers generally directly supervise sales workers in a retail establishment or department.

Retail sales managers earn about $17 per hour or $36,860 per year on average in California and about $16 per hour or $35,310 yearly on average nationally. Earnings for retail sales managers are not quite as good as earnings in the general category of Sales and Clerical in California and not quite as good as general Sales and Clerical category earnings nationally.

The San Jose area is home to fifty-nine schools of higher education, including fourteen within twenty-five miles of San Jose where you can get a degree as a retail sales manager. The most common level of education for retail sales managers is a high school diploma or GED. It will take only a short time to learn to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in San Jose include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Stanford University - Stanford, CA

Stanford University, , Stanford, CA 94305. Stanford University is a large university located in Stanford, California. It is a private not-for-profit school with primarily 4-year or above programs. It has 19,782 students and an admission rate of 9%. Stanford University has a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated three students in 2008.

Las Positas College - Livermore, CA

Las Positas College, 3033 Collier Cyn Rd, Livermore, CA 94551-7650. Las Positas College is a medium sized college located in Livermore, California. It is a public school with primarily 2-year programs and has 8,098 students. Las Positas College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, associate's degree.
  • Retailing and Retail Operations, two to four year.

West Valley College - Saratoga, CA

West Valley College, 14000 Fruitvale Ave, Saratoga, CA 95070-5698. West Valley College is a large college located in Saratoga, California. It is a public school with primarily 2-year programs and has 10,585 students. West Valley College has 4 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, two to four year.
  • Retailing and Retail Operations, less than one year and two to four year which graduated two and zero students respectively in 2008.
  • Selling Skills and Sales Operations, less than one year and two to four year which graduated two and zero students respectively in 2008.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, two to four year.

College of San Mateo - San Mateo, CA

College of San Mateo, 1700 W Hillsdale Blvd, San Mateo, CA 94402-3784. College of San Mateo is a large college located in San Mateo, California. It is a public school with primarily 2-year programs and has 11,215 students. College of San Mateo has 3 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year, associate's degree, and two to four year which graduated three, zero, and zero students respectively in 2008.
  • Retailing and Retail Operations, less than one year, associate's degree, and two to four year which graduated four, zero, and zero students respectively in 2008.
  • Selling Skills and Sales Operations, associate's degree and two to four year.

Canada College - Redwood City, CA

Canada College, 4200 Farm Hill Blvd., Redwood City, CA 94061-1099. Canada College is a medium sized college located in Redwood City, California. It is a public school with primarily 2-year programs and has 5,775 students. Canada College has 2 areas of study related to Retail Sales Manager. They are:

  • Retailing and Retail Operations, associate's degree and two to four year which graduated one and zero students respectively in 2008.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, two to four year.

Patten University - Oakland, CA

Patten University, 2433 Coolidge Ave, Oakland, CA 94601. Patten University is a small university located in Oakland, California. It is a private not-for-profit school with primarily 4-year or above programs and has 783 students. Patten University has a bachelor's degree and a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated seventeen and zero students respectively in 2008.

Chabot College - Hayward, CA

Chabot College, 25555 Hesperian Blvd, Hayward, CA 94545. Chabot College is a large college located in Hayward, California. It is a public school with primarily 2-year programs and has 14,299 students. Chabot College has a less than one year and a two to four year program in Retailing and Retail Operations which graduated eight and zero students respectively in 2008.

Mission College - Santa Clara, CA

Mission College, 3000 Mission College Blvd, Santa Clara, CA 95054-1897. Mission College is a large college located in Santa Clara, California. It is a public school with primarily 2-year programs and has 10,154 students. Mission College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year and two to four year which graduated seven and zero students respectively in 2008.
  • E-Commerce/Electronic Commerce, two to four year.

De Anza College - Cupertino, CA

De Anza College, 21250 Stevens Creek Blvd., Cupertino, CA 95014. De Anza College is a large college located in Cupertino, California. It is a public school with primarily 2-year programs and has 24,677 students. De Anza College has a less than one year and an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated one and 236 students respectively in 2008.

Evergreen Valley College - San Jose, CA

Evergreen Valley College, 3095 Yerba Buena Rd, San Jose, CA 95135-1598. Evergreen Valley College is a large college located in San Jose, California. It is a public school with primarily 2-year programs and has 9,621 students. Evergreen Valley College has an associate's degree and a two to four year program in Retailing and Retail Operations.

College of Alameda - Alameda, CA

College of Alameda, 555 Ralph Appezzato Memorial Parkway, Alameda, CA 94501. College of Alameda is a medium sized college located in Alameda, California. It is a public school with primarily 2-year programs and has 6,576 students. College of Alameda has a two to four year program in E-Commerce/Electronic Commerce.

Foothill College - Los Altos Hills, CA

Foothill College, 12345 El Monte Rd, Los Altos Hills, CA 94022. Foothill College is a large college located in Los Altos Hills, California. It is a public school with primarily 2-year programs and has 19,837 students. Foothill College has less than one year, associate's degree, and two to four year programs in E-Commerce/Electronic Commerce which graduated two, zero, and zero students respectively in 2008.

San Jose City College - San Jose, CA

San Jose City College, 2100 Moorpark Ave, San Jose, CA 95128-2798. San Jose City College is a large college located in San Jose, California. It is a public school with primarily 2-year programs and has 11,574 students. San Jose City College has an associate's degree and a two to four year program in E-Commerce/Electronic Commerce.

Cabrillo College - Aptos, CA

Cabrillo College, 6500 Soquel Dr, Aptos, CA 95003. Cabrillo College is a large college located in Aptos, California. It is a public school with primarily 2-year programs and has 15,822 students. Cabrillo College has a less than one year program in E-Commerce/Electronic Commerce.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: San Jose, California

San Jose, California
San Jose, California photo by Leslie

San Jose is situated in Santa Clara County, California. It has a population of over 948,279, which has grown by 6.0% over the last ten years. The cost of living index in San Jose, 163, is far greater than the national average. New single-family homes in San Jose are priced at $163,800 on average, which is far less than the state average. In 2008, two hundred fourteen new homes were built in San Jose, down from three hundred twenty-five the previous year.

The three big industries for women in San Jose are health care, educational services, and professional, scientific, and technical services. For men, it is computer and electronic products, construction, and professional, scientific, and technical services. The average travel time to work is about 28 minutes. More than 31.6% of San Jose residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.7%, is higher than the state average.

The unemployment rate in San Jose is 13.2%, which is greater than California's average of 12.3%.

The percentage of San Jose residents that are affiliated with a religious congregation, 43.2%, is less than both the national and state average. Almaden Hill United Methodist Church, Almaden Valley United Methodist Church and Kingdom Hall of Jehovahs Witnesses are some of the churches located in San Jose. The most prominent religious groups are the Catholic Church, the LDS (Mormon) Church and the Muslim Estimate.

San Jose is home to the Evergreen Ranch and the Rosegarden Branch San Jose Public Library as well as Almaden Winery Park and Albertson Park. Shopping malls in the area include Almaden Plaza Shopping Center, Almaden Via Valiente Plaza Shopping Center and Foxworthy Shopping Center. Visitors to San Jose can choose from Atrium Gardens, Best Western Airport Plaza and Best Western Inn Airport Plaza for temporary stays in the area.