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Career and Education Opportunities for Telemarketers in Roseville, California

Many educational and employment opportunities exist for telemarketers in the Roseville, California area. About 34,000 people are currently employed as telemarketers in California. By 2016, this is expected to shrink 11% to 30,200 people employed. This is better than the national trend for telemarketers, which sees this job pool shrinking by about 11.1% over the next eight years. Telemarketers generally solicit orders for goods or services over the telephone.

The income of a telemarketer is about $12 per hour or $25,850 per year on average in California. In the U.S. as a whole, their income is about $10 per hour or $21,960 yearly on average. Earnings for telemarketers are not quite as good as earnings in the general category of Sales and Clerical in California and not quite as good as general Sales and Clerical category earnings nationally.

There are thirty-six schools of higher education in the Roseville area, including five within twenty-five miles of Roseville where you can get a degree to start your career as a telemarketer. Given that the most common education level for telemarketers is a high school diploma or GED, it will take only a short time to learn to be a telemarketer if you already have a high school diploma.

CAREER DESCRIPTION: Telemarketer

Telemarketer video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telemarketers solicit orders for goods or services over the telephone.

Telemarketers explain products or services and prices, and answer questions from clients. They also obtain customer data such as name and payment method, and enter orders into computers. Finally, telemarketers deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation.

Every day, telemarketers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for telemarketers to record names and reactions of prospects contacted. They are often called upon to adjust sales scripts to better target the needs and interests of specific individuals. They also deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation. They are sometimes expected to contact businesses or private individuals by telephone in order to seek sales for goods or services, or to request donations for charitable causes. Somewhat less frequently, telemarketers are also expected to maintain records of contacts and orders.

Telemarketers sometimes are asked to answer telephone calls from potential clients who have been solicited through advertisements. They also have to be able to telephone or write letters to respond to correspondence from clients or to follow up initial sales contacts and conduct client or market surveys so as to obtain data related to potential clients. And finally, they sometimes have to schedule appointments for sales representatives to meet with prospective clients or for clients to attend sales presentations.

Like many other jobs, telemarketers must be able to deal with stress and deal with situations calmly and have exceptional integrity.

Similar jobs with educational opportunities in Roseville include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Sales Manager. Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Telemarketer Training

American River College - Sacramento, CA

American River College, 4700 College Oak Dr, Sacramento, CA 95841-4286. American River College is a large college located in Sacramento, California. It is a public school with primarily 2-year programs and has 37,601 students. American River College has an associate's degree program in Sales, Distribution, and Marketing Operations which graduated four students in 2008.

Cosumnes River College - Sacramento, CA

Cosumnes River College, 8401 Center Parkway, Sacramento, CA 95823-5799. Cosumnes River College is a large college located in Sacramento, California. It is a public school with primarily 2-year programs and has 14,518 students. Cosumnes River College has an associate's degree program in Sales, Distribution, and Marketing Operations.

Folsom Lake College - Folsom, CA

Folsom Lake College, 10 College Parkway, Folsom, CA 95630. Folsom Lake College is a medium sized college located in Folsom, California. It is a public school with primarily 2-year programs and has 9,142 students. Folsom Lake College has an associate's degree program in Sales, Distribution, and Marketing Operations.

Sacramento City College - Sacramento, CA

Sacramento City College, 3835 Freeport Blvd, Sacramento, CA 95822-1386. Sacramento City College is a large college located in Sacramento, California. It is a public school with primarily 2-year programs and has 26,175 students. Sacramento City College has 2 areas of study related to Telemarketer. They are:

  • Insurance, associate's degree and two to four year.
  • Sales, Distribution, and Marketing Operations, less than one year and associate's degree which graduated two and one students respectively in 2008.

Sierra College - Rocklin, CA

Sierra College, 5000 Rocklin Road, Rocklin, CA 95677-3397. Sierra College is a large college located in Rocklin, California. It is a public school with primarily 2-year programs and has 21,608 students. Sierra College has an associate's degree and a two to four year program in Sales, Distribution, and Marketing Operations which graduated twelve and zero students respectively in 2008.

CERTIFICATIONS

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Roseville, California

Roseville, California
Roseville, California photo by J.smith

Roseville is located in Placer County, California. It has a population of over 112,660, which has grown by 41.0% over the last ten years. The cost of living index in Roseville, 94, is below the national average. New single-family homes in Roseville cost $229,400 on average, which is far less than the state average. In 2008, six hundred seventy-six new homes were built in Roseville, down from 1,050 the previous year.

The three most popular industries for women in Roseville are health care, educational services, and public administration. For men, it is construction, public administration, and computer and electronic products. The average commute to work is about 26 minutes. More than 31.4% of Roseville residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.8%, is higher than the state average.

The unemployment rate in Roseville is 11.7%, which is less than California's average of 12.3%.

The percentage of Roseville residents that are affiliated with a religious congregation, 37.2%, is less than both the national and state average. Faith Chapel Assembly of God Church, Bethel Lutheran Church and First Baptist Church of Roseville are all churches located in Roseville. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Roseville is home to the Diamond K Ranch and the Sierra View Country Club as well as Crestmont Park and Maidu Park. Shopping malls in the area include Roseville Square Shopping Center, Roseville Shopping Center and Bel Air Shopping Center. Visitors to Roseville can choose from Best Western Roseville Inn and Bridges at Woodcreek Oaks for temporary stays in the area.