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Career and Education Opportunities for Dispatchers in Riverside, California

Dispatchers can find many career and educational opportunities in the Riverside, California area. There are currently 22,300 jobs for dispatchers in California and this is projected to grow by 5% to 23,400 jobs by 2016. This is better than the nation as a whole, where employment opportunities for dispatchers are expected to shrink by about 2.6%. In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

The income of a dispatcher is about $17 hourly or $35,720 annually on average in California. In the U.S. as a whole, their income is about $16 per hour or $33,850 per year on average. Earnings for dispatchers are better than earnings in the general category of Dispatching and Logistics in California and better than general Dispatching and Logistics category earnings nationally.

The Riverside area is home to twenty-three schools of higher education, including two within twenty-five miles of Riverside where you can get a degree as a dispatcher. Dispatchers usually hold a high school diploma or GED, so it will take only a short time to learn to be a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Riverside include:

  • Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

Riverside Community College - Riverside, CA

Riverside Community College, 4800 Magnolia Ave, Riverside, CA 92506. Riverside Community College is a large college located in Riverside, California. It is a public school with primarily 2-year programs and has 34,058 students. Riverside Community College has less than one year, associate's degree, and two to four year programs in Logistics and Materials Management which graduated six, zero, and zero students respectively in 2008.

San Bernardino Valley College - San Bernardino, CA

San Bernardino Valley College, 701 South Mount Vernon Avenue, San Bernardino, CA 92410-2798. San Bernardino Valley College is a large college located in San Bernardino, California. It is a public school with primarily 2-year programs and has 13,317 students. San Bernardino Valley College has a less than one year and a one to two year program in Logistics and Materials Management which graduated forty and zero students respectively in 2008.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Riverside, California

Riverside, California
Riverside, California photo by SoCal L.A.

Riverside is located in Riverside County, California. It has a population of over 295,357, which has grown by 15.8% over the last ten years. The cost of living index in Riverside, 123, is far greater than the national average. New single-family homes in Riverside cost $328,500 on average, which is well above the state average. In 2008, sixty-nine new homes were built in Riverside, down from three hundred forty-two the previous year.

The top three industries for women in Riverside are educational services, health care, and accommodation and food services. For men, it is construction, educational services, and accommodation and food services. The average travel time to work is about 29 minutes. More than 19.1% of Riverside residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.9%, is lower than the state average.

The unemployment rate in Riverside is 15.2%, which is greater than California's average of 12.3%.

The percentage of Riverside residents that are affiliated with a religious congregation, 43.0%, is less than both the national and state average. All Saints Episcopal Church, All Souls Universalist Church and Allen Chapel African Methodist Episcopal Church are all churches located in Riverside. The most prominent religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Riverside is home to the Riverside Art Museum and the Riverside Municipal Auditorium and Soldiers Memorial Building as well as Evans Park and Fairmount Park. Shopping malls in the area include Adams Plaza Shopping Center, Jurupa Grand Center Shopping Center and Five Points Shopping Center. Visitors to Riverside can choose from Airport-Inn, Arlington Motor Inn and Best Western of Riverside for temporary stays in the area.