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Career and Education Opportunities for Dispatchers in Rancho Cucamonga, California

Dispatcher career and educational opportunities abound in Rancho Cucamonga, California. About 22,300 people are currently employed as dispatchers in California. By 2016, this is expected to grow by 5% to 23,400 people employed. This is better than the nation as a whole, where employment opportunities for dispatchers are expected to shrink by about 2.6%. Dispatchers generally schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

Dispatchers earn approximately $17 hourly or $35,720 per year on average in California. Nationally they average about $16 per hour or $33,850 yearly. Compared with people working in the overall category of Dispatching and Logistics, people working as dispatchers in California earn more. They earn more than people working in the overall category of Dispatching and Logistics nationally.

There are twenty-seven schools of higher education in the Rancho Cucamonga area, including two within twenty-five miles of Rancho Cucamonga where you can get a degree to start your career as a dispatcher. Dispatchers usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Rancho Cucamonga include:

  • Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

Chaffey College - Rancho Cucamonga, CA

Chaffey College, 5885 Haven Ave, Rancho Cucamonga, CA 91737-3002. Chaffey College is a large college located in Rancho Cucamonga, California. It is a public school with primarily 2-year programs and has 20,486 students. Chaffey College has an associate's degree and a two to four year program in Logistics and Materials Management.

San Bernardino Valley College - San Bernardino, CA

San Bernardino Valley College, 701 South Mount Vernon Avenue, San Bernardino, CA 92410-2798. San Bernardino Valley College is a large college located in San Bernardino, California. It is a public school with primarily 2-year programs and has 13,317 students. San Bernardino Valley College has a less than one year and a one to two year program in Logistics and Materials Management which graduated forty and zero students respectively in 2008.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Rancho Cucamonga, California

Rancho Cucamonga, California
Rancho Cucamonga, California photo by Sfan00_IMG

Rancho Cucamonga is situated in San Bernardino County, California. It has a population of over 171,176, which has grown by 34.0% in the past ten years. The cost of living index in Rancho Cucamonga, 128, is far greater than the national average. New single-family homes in Rancho Cucamonga are valued at $207,800 on average, which is far less than the state average. In 2008, one hundred fifty-nine new homes were built in Rancho Cucamonga, down from five hundred eighty-three the previous year.

The top three industries for women in Rancho Cucamonga are educational services, health care, and finance and insurance. For men, it is construction, public administration, and educational services. The average commute to work is about 32 minutes. More than 23.3% of Rancho Cucamonga residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.3%, is lower than the state average.

The unemployment rate in Rancho Cucamonga is 9.2%, which is less than California's average of 12.3%.

The percentage of Rancho Cucamonga residents that are affiliated with a religious congregation, 42.0%, is less than both the national and state average. Alta Loma Christian Church, Grace Fellowship Church and The Lords House are all churches located in Rancho Cucamonga. The largest religious groups are the Catholic Church, the Southern Baptist Convention and the LDS (Mormon) Church.

Rancho Cucamonga is home to the Etiwanda Fire Station and the John Rains House as well as Victoria Groves Park and Hermosa Park. Shopping malls in the area include Alta Loma Plaza Shopping Center, Alta Loma Square Shopping Center and AltaLoma Country Village Shopping Center.