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Career and Education Opportunities for Retail Sales Managers in Palmdale, California

Palmdale, California provides a wide variety of opportunities, both career and educational, for retail sales managers. Currently, 188,900 people work as retail sales managers in California. This is expected to grow 12% to 210,600 people by 2016. This is better than the nation as a whole, where employment opportunities for retail sales managers are expected to grow by about 5.2%. In general, retail sales managers directly supervise sales workers in a retail establishment or department.

Retail sales managers earn about $17 per hour or $36,860 yearly on average in California and about $16 per hour or $35,310 per year on average nationally. Earnings for retail sales managers are not quite as good as earnings in the general category of Sales and Clerical in California and not quite as good as general Sales and Clerical category earnings nationally.

The Palmdale area is home to 210 schools of higher education, including twenty-two within twenty-five miles of Palmdale where you can get a degree as a retail sales manager. Retail sales managers usually hold a high school diploma or GED, so it will take only a short time to learn to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Palmdale include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Long Beach City College - Long Beach, CA

Long Beach City College, 4901 E. Carson St., Long Beach, CA 90808-1706. Long Beach City College is a large college located in Long Beach, California. It is a public school with primarily 2-year programs and has 26,097 students. Long Beach City College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year, associate's degree, and two to four year which graduated one, zero, and zero students respectively in 2008.
  • Retailing and Retail Operations, two to four year.

Cerritos College - Norwalk, CA

Cerritos College, 11110 Alondra Blvd, Norwalk, CA 90650-6298. Cerritos College is a large college located in Norwalk, California. It is a public school with primarily 2-year programs and has 22,228 students. Cerritos College has 2 areas of study related to Retail Sales Manager. They are:

  • Retailing and Retail Operations, one to two year, associate's degree, and two to four year which graduated one, two, and zero students respectively in 2008.
  • Selling Skills and Sales Operations, less than one year, associate's degree, and two to four year which graduated one, three, and zero students respectively in 2008.

University of La Verne - La Verne, CA

University of La Verne, 1950 Third St, La Verne, CA 91750-4401. University of La Verne is a medium sized university located in La Verne, California. It is a private not-for-profit school with primarily 4-year or above programs. It has 7,331 students and an admission rate of 65%. University of La Verne has a bachelor's degree program in E-Commerce/Electronic Commerce which graduated two students in 2008.

Los Angeles City College - Los Angeles, CA

Los Angeles City College, 855 N Vermont Ave, Los Angeles, CA 90029. Los Angeles City College is a large college located in Los Angeles, California. It is a public school with primarily 2-year programs and has 17,310 students. Los Angeles City College has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, less than one year.
  • Retailing and Retail Operations, one to two year.

Rio Hondo College - Whittier, CA

Rio Hondo College, 3600 Workman Mill Rd, Whittier, CA 90601-1616. Rio Hondo College is a large college located in Whittier, California. It is a public school with primarily 2-year programs and has 17,505 students. Rio Hondo College has a two to four year program in Retailing and Retail Operations.

Mt Sierra College - Monrovia, CA

Mt Sierra College, 101 E Huntington Dr, Monrovia, CA 91016. Mt Sierra College is a small college located in Monrovia, California. It is a private for-profit school with primarily 4-year or above programs. It has 458 students and an admission rate of 85%. Mt Sierra College has a bachelor's degree program in E-Commerce/Electronic Commerce which graduated four students in 2008.

The Fashion Institute of Design & Merchandising-Los Angeles - Los Angeles, CA

The Fashion Institute of Design & Merchandising-Los Angeles, 919 S Grand Ave, Los Angeles, CA 90015-1421. The Fashion Institute of Design & Merchandising-Los Angeles is a small school located in Los Angeles, California. It is a private for-profit school with primarily 4-year or above programs. It has 4,800 students and an admission rate of 70%. The Fashion Institute of Design & Merchandising-Los Angeles has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated sixty-five students in 2008.

Glendale Community College - Glendale, CA

Glendale Community College, 1500 N Verdugo Rd, Glendale, CA 91208-2894. Glendale Community College is a large college located in Glendale, California. It is a public school with primarily 2-year programs and has 15,993 students. Glendale Community College has a two to four year program in Retailing and Retail Operations.

Loyola Marymount University - Los Angeles, CA

Loyola Marymount University, One Lmu Drive, Los Angeles, CA 90045-2659. Loyola Marymount University is a medium sized university located in Los Angeles, California. It is a private not-for-profit school with primarily 4-year or above programs. It has 9,011 students and an admission rate of 50%. Loyola Marymount University has a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated three students in 2008.

El Camino Community College District - Torrance, CA

El Camino Community College District, 16007 Crenshaw Blvd, Torrance, CA 90506. El Camino Community College District is a large college located in Torrance, California. It is a public school with primarily 2-year programs and has 26,825 students. El Camino Community College District has a two to four year program in Retailing and Retail Operations.

Pepperdine University - Malibu, CA

Pepperdine University, 24255 Pacific Coast Hwy, Malibu, CA 90263. Pepperdine University is a medium sized university located in Malibu, California. It is a private not-for-profit school with primarily 4-year or above programs. It has 7,170 students and an admission rate of 35%. Pepperdine University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated two students in 2008.

Los Angeles Pierce College - Woodland Hills, CA

Los Angeles Pierce College, 6201 Winnetka Ave, Woodland Hills, CA 91371-0002. Los Angeles Pierce College is a large college located in Woodland Hills, California. It is a public school with primarily 2-year programs and has 21,832 students. Los Angeles Pierce College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, associate's degree.
  • Retailing and Retail Operations, one to two year which graduated 1 student in 2008.

California State University-Dominguez Hills - Carson, CA

California State University-Dominguez Hills, 1000 E Victoria St, Carson, CA 90747-0005. California State University-Dominguez Hills is a large university located in Carson, California. It is a public school with primarily 4-year or above programs. It has 12,842 students and an admission rate of 12%. California State University-Dominguez Hills has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated ten students in 2008.

Pasadena City College - Pasadena, CA

Pasadena City College, 1570 E Colorado Blvd., Pasadena, CA 91106-2003. Pasadena City College is a large college located in Pasadena, California. It is a public school with primarily 2-year programs and has 26,453 students. Pasadena City College has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, two to four year.
  • Retailing and Retail Operations, associate's degree and two to four year.

University of Southern California - Los Angeles, CA

University of Southern California, University Park, Los Angeles, CA 90089. University of Southern California is a large university located in Los Angeles, California. It is a private not-for-profit school with primarily 4-year or above programs. It has 33,747 students and an admission rate of 22%. University of Southern California has a postbaccalaureate certificate program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Westwood College-Los Angeles - Los Angeles, CA

Westwood College-Los Angeles, 3250 Wilshire Blvd Ste 400, Los Angeles, CA 90010. Westwood College-Los Angeles is a small college located in Los Angeles, California. It is a private for-profit school with primarily 4-year or above programs. It has 1,046 students and an admission rate of 37%. Westwood College-Los Angeles has a bachelor's degree program in E-Commerce/Electronic Commerce.

Los Angeles Trade Technical College - Los Angeles, CA

Los Angeles Trade Technical College, 400 W Washington Blvd, Los Angeles, CA 90015-4181. Los Angeles Trade Technical College is a large college located in Los Angeles, California. It is a public school with primarily 2-year programs and has 15,565 students. Los Angeles Trade Technical College has 2 areas of study related to Retail Sales Manager. They are:

  • Retailing and Retail Operations, associate's degree.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, associate's degree.

Santa Monica College - Santa Monica, CA

Santa Monica College, 1900 Pico Blvd, Santa Monica, CA 90405-1628. Santa Monica College is a large college located in Santa Monica, California. It is a public school with primarily 2-year programs and has 29,827 students. Santa Monica College has an associate's degree and a two to four year program in Selling Skills and Sales Operations.

College of the Canyons - Santa Clarita, CA

College of the Canyons, 26455 Rockwell Canyon Rd, Santa Clarita, CA 91355-1899. College of the Canyons is a large college located in Santa Clarita, California. It is a public school with primarily 2-year programs and has 20,474 students. College of the Canyons has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, two to four year.
  • Retailing and Retail Operations, two to four year.

Los Angeles Mission College - Sylmar, CA

Los Angeles Mission College, 13356 Eldridge Avenue, Sylmar, CA 91342-3245. Los Angeles Mission College is a large college located in Sylmar, California. It is a public school with primarily 2-year programs and has 10,264 students. Los Angeles Mission College has a one to two year program in Retailing and Retail Operations.

American Jewish University - Los Angeles, CA

American Jewish University, 15600 Mulholland Dr, Los Angeles, CA 90077-1519. American Jewish University is a small university located in Los Angeles, California. It is a private not-for-profit school with primarily 4-year or above programs. It has 230 students and an admission rate of 93%. American Jewish University has a bachelor's degree and a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated six and seven students respectively in 2008.

Mt San Antonio College - Walnut, CA

Mt San Antonio College, 1100 N Grand Ave, Walnut, CA 91789-1399. Mt San Antonio College is a large college located in Walnut, California. It is a public school with primarily 2-year programs and has 30,439 students. Mt San Antonio College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, associate's degree and two to four year.
  • Retailing and Retail Operations, less than one year, associate's degree, and two to four year which graduated one, one, and zero students respectively in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Palmdale, California

Palmdale, California
Palmdale, California photo by Jamesb01

Palmdale is located in Los Angeles County, California. It has a population of over 143,197, which has grown by 22.7% in the past ten years. The cost of living index in Palmdale, 132, is far greater than the national average. New single-family homes in Palmdale are priced at $218,600 on average, which is far less than the state average. In 2008, three hundred seventy-four new homes were built in Palmdale, down from eight hundred thirty-nine the previous year.

The three big industries for women in Palmdale are health care, educational services, and accommodation and food services. For men, it is construction, transportation equipment, and accommodation and food services. The average travel time to work is about 43 minutes. More than 13.3% of Palmdale residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 3.8%, is lower than the state average.

The unemployment rate in Palmdale is 15.6%, which is greater than California's average of 12.3%.

The percentage of Palmdale residents that are affiliated with a religious congregation, 58.1%, is more than both the national and state average. The most common religious groups are the Catholic Church, the Southern Baptist Convention and the LDS (Mormon) Church.

Palmdale is home to the Ritter Ranch and the Palmdale City Library as well as McAdam Park and Tejon Park.