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Career and Education Opportunities for Casino Supervisors in Palmdale, California

If you want to be a casino supervisor, the Palmdale, California area offers many opportunities both for education and employment. About 2,400 people are currently employed as casino supervisors in California. By 2016, this is expected to grow 21% to about 2,900 people employed. This is better than the nation as a whole, where employment opportunities for casino supervisors are expected to grow by about 11.8%. Casino supervisors generally supervise gaming operations and personnel in an assigned area.

A person working as a casino supervisor can expect to earn about $23 per hour or $49,740 annually on average in California and about $21 per hour or $45,500 per year on average in the U.S. as a whole. Earnings for casino supervisors are better than earnings in the general category of Gaming and Gambling in California and better than general Gaming and Gambling category earnings nationally.

There is one school within twenty-five miles of Palmdale where you can study to be a casino supervisor, among 210 schools of higher education total in the Palmdale area. Given that the most common education level for casino supervisors is a high school diploma or GED, you can expect to spend only a short time training to become a casino supervisor if you already have a high school diploma.

CAREER DESCRIPTION: Casino Supervisor

Casino Supervisor video from the State of New Jersey Dept. of Labor and Workforce Development

In general, casino supervisors supervise gaming operations and personnel in an assigned area. They also circulate among tables and observe operations.

Casino supervisors resolve customer and employee complaints. They also monitor game operations to insure that house rules are followed and federal regulations are adhered to, and that employees furnish prompt and courteous service. Equally important, casino supervisors have to report customer-related incidents occurring in gaming areas to supervisors. They are often called upon to explain and interpret house rules. They are expected to greet customers and ask about the quality of service they are receiving. Finally, casino supervisors evaluate staff' performance and ready written performance evaluations.

Every day, casino supervisors are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they piece together evidence to, in some sense, diagnose what is going on in a situation.

It is important for casino supervisors to monitor stations and games, and move dealers from game to game to insure adequate staffing. They are often called upon to establish and take care of banks and table limits for each game. They also monitor customers for signs of compulsive gambling, offering assistance if needed. They are sometimes expected to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet. Somewhat less frequently, casino supervisors are also expected to monitor customers for signs of compulsive gambling, offering assistance if needed.

They also have to be able to perform the paperwork required for monetary transactions And finally, they sometimes have to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet.

Like many other jobs, casino supervisors must have strong self control in the face of challenging situations and have exceptional integrity.

Similar jobs with educational opportunities in Palmdale include:

  • Card Dealer. Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.
  • Slot Machine Floor Person. Coordinate and supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
  • Sports Book Writer. Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up tickets from players, collect bets, receive, verify and record patrons' cash wagers.

EDUCATIONAL OPPORTUNITIES: Casino Supervisor Training

Universal College of Beauty Inc - Compton, CA

Universal College of Beauty Inc, 718 West Compton Blvd, Compton, CA 90220. Universal College of Beauty Inc is a small college located in Compton, California. It is a private for-profit school with primarily less-than 2-year programs and has 15 students. Universal College of Beauty Inc has a less than one year program in Personal and Culinary Services, Other Specialties.

CERTIFICATIONS

Certified Gaming Supervisor: A gaming supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

For more information, see the Educational Institute of the American Hotel and Lodging Association website.

LOCATION INFORMATION: Palmdale, California

Palmdale, California
Palmdale, California photo by Jamesb01

Palmdale is located in Los Angeles County, California. It has a population of over 143,197, which has grown by 22.7% in the past ten years. The cost of living index in Palmdale, 132, is far greater than the national average. New single-family homes in Palmdale are priced at $218,600 on average, which is far less than the state average. In 2008, three hundred seventy-four new homes were built in Palmdale, down from eight hundred thirty-nine the previous year.

The three big industries for women in Palmdale are health care, educational services, and accommodation and food services. For men, it is construction, transportation equipment, and accommodation and food services. The average travel time to work is about 43 minutes. More than 13.3% of Palmdale residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 3.8%, is lower than the state average.

The unemployment rate in Palmdale is 15.6%, which is greater than California's average of 12.3%.

The percentage of Palmdale residents that are affiliated with a religious congregation, 58.1%, is more than both the national and state average. The most common religious groups are the Catholic Church, the Southern Baptist Convention and the LDS (Mormon) Church.

Palmdale is home to the Ritter Ranch and the Palmdale City Library as well as McAdam Park and Tejon Park.