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Career and Education Opportunities for Correspondence Clerks in Palmdale, California

If you want to be a correspondence clerk, the Palmdale, California area offers many opportunities both for education and employment. The national trend for correspondence clerks sees this job pool shrinking by about 13.8% over the next eight years. Correspondence clerks generally compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services.

The income of a correspondence clerk is about $17 hourly or $37,100 yearly on average in California. In the U.S. as a whole, their income is about $14 hourly or $30,630 yearly on average. Compared with people working in the overall category of Clerical, people working as correspondence clerks in California earn more. They earn more than people working in the overall category of Clerical nationally.

There are 210 schools of higher education in the Palmdale area, including five within twenty-five miles of Palmdale where you can get a degree to start your career as a correspondence clerk. Correspondence clerks usually hold a high school diploma or GED, so it will take only a short time to learn to be a correspondence clerk if you already have a high school diploma.

CAREER DESCRIPTION: Correspondence Clerk

In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. They also duties may include gathering data to formulate reply and typing correspondence.

Correspondence clerks route correspondence to other departments for reply. They also read incoming correspondence to ascertain nature of writers' concerns and to establish disposition of correspondence. Equally important, correspondence clerks have to complete form letters in response to requests or problems identified by correspondence. They are often called upon to compose letters in reply to correspondence concerning such items as requests for products, damage claims, credit data requests or unsatisfactory service. They are expected to gather archives pertinent to specific problems, review them for completeness and accuracy, and attach archives to correspondence as needed. Finally, correspondence clerks type acknowledgment letters to persons sending correspondence.

Every day, correspondence clerks are expected to be able to read and understand documents and reports. They need to write clearly and communicate well.

It is important for correspondence clerks to present clear and concise explanations of governing rules and regulations. They are often called upon to insure that money collected is properly recorded and secured. They also talk with company personnel regarding feasibility of complying with writers' requests. They are sometimes expected to maintain files and control archives to show correspondence efforts. Somewhat less frequently, correspondence clerks are also expected to insure that money collected is properly recorded and secured.

Correspondence clerks sometimes are asked to process orders for goods requested in correspondence. and ready documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints. And finally, they sometimes have to type acknowledgment letters to persons sending correspondence.

Like many other jobs, correspondence clerks must be able to deal with stress and deal with situations calmly and have exceptional integrity.

Similar jobs with educational opportunities in Palmdale include:

  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Computer Clerk. Operate data entry device.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
  • Library Clerk. Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Medical Secretary. Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Correspondence Clerk Training

American Pacific College - Van Nuys, CA

American Pacific College, 14435 Sherman Way, Suite 208, Van Nuys, CA 91405. American Pacific College is a small college located in Van Nuys, California. It is a private for-profit school with primarily less-than 2-year programs and has 20 students. American Pacific College has a less than one year program in General Office Occupations and Clerical Services which graduated three students in 2008.

InfoTech Career College - Bellflower, CA

InfoTech Career College, 16900 Lakewood Blvd Ste 209, Bellflower, CA 90706. InfoTech Career College is a small college located in Bellflower, California. It is a private for-profit school with primarily less-than 2-year programs. It has 50 students and an admission rate of 80%. InfoTech Career College has a less than one year program in General Office Occupations and Clerical Services which graduated five students in 2008.

Premiere Career College - Irwindale, CA

Premiere Career College, 12901 Ramona Blvd, Irwindale, CA 91706-3746. Premiere Career College is a small college located in Irwindale, California. It is a private for-profit school with primarily 2-year programs and has 438 students. Premiere Career College has a less than one year program in General Office Occupations and Clerical Services which graduated sixteen students in 2008.

CES College - Los Angeles, CA

CES College, 3251 West 6th Street, Suite 202, Los Angeles, CA 90020-5020. college located in Los Angeles, California. It is a private not-for-profit school with primarily less-than 2-year programs and has 26 students. CES College has a less than one year program in General Office Occupations and Clerical Services which graduated twenty-one students in 2008.

Adelante Career Institute - Van Nuys, CA

Adelante Career Institute, 14547 Titus, Suite 100, Van Nuys, CA 91402. Adelante Career Institute is a small school located in Van Nuys, California. It is a private for-profit school with primarily less-than 2-year programs. It has 95 students and an admission rate of 89%. Adelante Career Institute has a less than one year program in General Office Occupations and Clerical Services which graduated two students in 2008.

LOCATION INFORMATION: Palmdale, California

Palmdale, California
Palmdale, California photo by Jamesb01

Palmdale is located in Los Angeles County, California. It has a population of over 143,197, which has grown by 22.7% in the past ten years. The cost of living index in Palmdale, 132, is far greater than the national average. New single-family homes in Palmdale are priced at $218,600 on average, which is far less than the state average. In 2008, three hundred seventy-four new homes were built in Palmdale, down from eight hundred thirty-nine the previous year.

The three big industries for women in Palmdale are health care, educational services, and accommodation and food services. For men, it is construction, transportation equipment, and accommodation and food services. The average travel time to work is about 43 minutes. More than 13.3% of Palmdale residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 3.8%, is lower than the state average.

The unemployment rate in Palmdale is 15.6%, which is greater than California's average of 12.3%.

The percentage of Palmdale residents that are affiliated with a religious congregation, 58.1%, is more than both the national and state average. The most common religious groups are the Catholic Church, the Southern Baptist Convention and the LDS (Mormon) Church.

Palmdale is home to the Ritter Ranch and the Palmdale City Library as well as McAdam Park and Tejon Park.