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Career and Education Opportunities for Retail Sales Managers in Orange, California

Retail sales managers can find both educational opportunities and jobs in the Orange, California area. About 188,900 people are currently employed as retail sales managers in California. By 2016, this is expected to grow by 12% to 210,600 people employed. This is better than the nation as a whole, where employment opportunities for retail sales managers are expected to grow by about 5.2%. In general, retail sales managers directly supervise sales workers in a retail establishment or department.

Retail sales managers earn about $17 per hour or $36,860 yearly on average in California and about $16 hourly or $35,310 per year on average nationally. Earnings for retail sales managers are not quite as good as earnings in the general category of Sales and Clerical in California and not quite as good as general Sales and Clerical category earnings nationally.

The Orange area is home to ninety-two schools of higher education, including fourteen within twenty-five miles of Orange where you can get a degree as a retail sales manager. Retail sales managers usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Orange include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Coastline Community College - Fountain Valley, CA

Coastline Community College, 11460 Warner Ave, Fountain Valley, CA 92708-2597. Coastline Community College is a large college located in Fountain Valley, California. It is a public school with primarily 2-year programs and has 14,200 students. Coastline Community College has an associate's degree and a two to four year program in Retailing and Retail Operations.

Golden West College - Huntington Beach, CA

Golden West College, 15744 Golden West, Huntington Beach, CA 92647-2710. Golden West College is a large college located in Huntington Beach, California. It is a public school with primarily 2-year programs and has 14,000 students. Golden West College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year, associate's degree, and two to four year which graduated ten, zero, and zero students respectively in 2008.
  • Retailing and Retail Operations, associate's degree and two to four year.

Orange Coast College - Costa Mesa, CA

Orange Coast College, 2701 Fairview Road, Costa Mesa, CA 92628-5005. Orange Coast College is a large college located in Costa Mesa, California. It is a public school with primarily 2-year programs and has 24,700 students. Orange Coast College has 2 areas of study related to Retail Sales Manager. They are:

  • Retailing and Retail Operations, associate's degree and two to four year.
  • Selling Skills and Sales Operations, associate's degree and two to four year.

Fullerton College - Fullerton, CA

Fullerton College, 321 E Chapman Avenue, Fullerton, CA 92832-2095. Fullerton College is a large college located in Fullerton, California. It is a public school with primarily 2-year programs and has 22,500 students. Fullerton College has a less than one year and a two to four year program in E-Commerce/Electronic Commerce which graduated one and zero students respectively in 2008.

Santiago Canyon College - Orange, CA

Santiago Canyon College, 8045 E Chapman, Orange, CA 92869-4512. Santiago Canyon College is a large college located in Orange, California. It is a public school with primarily 2-year programs and has 13,086 students. Santiago Canyon College has 4 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, two to four year.
  • Retailing and Retail Operations, two to four year.
  • Selling Skills and Sales Operations, two to four year.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, less than one year, associate's degree, and two to four year which graduated twenty, three, and zero students respectively in 2008.

Long Beach City College - Long Beach, CA

Long Beach City College, 4901 E. Carson St., Long Beach, CA 90808-1706. Long Beach City College is a large college located in Long Beach, California. It is a public school with primarily 2-year programs and has 26,097 students. Long Beach City College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year, associate's degree, and two to four year which graduated one, zero, and zero students respectively in 2008.
  • Retailing and Retail Operations, two to four year.

Cerritos College - Norwalk, CA

Cerritos College, 11110 Alondra Blvd, Norwalk, CA 90650-6298. Cerritos College is a large college located in Norwalk, California. It is a public school with primarily 2-year programs and has 22,228 students. Cerritos College has 2 areas of study related to Retail Sales Manager. They are:

  • Retailing and Retail Operations, one to two year, associate's degree, and two to four year which graduated one, two, and zero students respectively in 2008.
  • Selling Skills and Sales Operations, less than one year, associate's degree, and two to four year which graduated one, three, and zero students respectively in 2008.

Santa Ana College - Santa Ana, CA

Santa Ana College, 1530 W. 17th Street, Santa Ana, CA 92706-3398. Santa Ana College is a large college located in Santa Ana, California. It is a public school with primarily 2-year programs and has 26,464 students. Santa Ana College has 2 areas of study related to Retail Sales Manager. They are:

  • Retailing and Retail Operations, associate's degree and two to four year.
  • Selling Skills and Sales Operations, two to four year.

Cypress College - Cypress, CA

Cypress College, 9200 Valley View, Cypress, CA 90630-5897. Cypress College is a large college located in Cypress, California. It is a public school with primarily 2-year programs and has 14,990 students. Cypress College has 3 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, two to four year.
  • Retailing and Retail Operations, associate's degree and two to four year.
  • Selling Skills and Sales Operations, less than one year, associate's degree, and two to four year which graduated one, two, and zero students respectively in 2008.

Argosy University-Orange County - Santa Ana, CA

Argosy University-Orange County, 3501 West Sunflower Avenue, Suite 110, Santa Ana, CA 92704. Argosy University-Orange County is a small university located in Santa Ana, California. It is a private for-profit school with primarily 4-year or above programs. It has 882 students and an admission rate of 79%. Argosy University-Orange County has a doctor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Irvine Valley College - Irvine, CA

Irvine Valley College, 5500 Irvine Center Drive, Irvine, CA 92618-0301. Irvine Valley College is a medium sized college located in Irvine, California. It is a public school with primarily 2-year programs and has 11,963 students. Irvine Valley College has a two to four year program in Retailing and Retail Operations.

Westwood College-Anaheim - Anaheim, CA

Westwood College-Anaheim, 1551 S. Douglass Rd, Anaheim, CA 92806. Westwood College-Anaheim is a small college located in Anaheim, California. It is a private for-profit school with primarily 4-year or above programs. It has 989 students and an admission rate of 42%. Westwood College-Anaheim has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, bachelor's degree which graduated 2 students in 2008.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, bachelor's degree which graduated 10 students in 2008.

Southern California Institute of Technology - Anaheim, CA

Southern California Institute of Technology, 222 S. Harbor Blvd. Suite 200, Anaheim, CA 92805-3701. Southern California Institute of Technology is a small school located in Anaheim, California. It is a private for-profit school with primarily 4-year or above programs. It has 514 students and an admission rate of 98%. Southern California Institute of Technology has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated five students in 2008.

Saddleback College - Mission Viejo, CA

Saddleback College, 28000 Marguerite Pky, Mission Viejo, CA 92692-3635. Saddleback College is a large college located in Mission Viejo, California. It is a public school with primarily 2-year programs and has 20,706 students. Saddleback College has 3 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, less than one year, associate's degree, and two to four year which graduated one, one, and zero students respectively in 2008.
  • Retailing and Retail Operations, associate's degree and two to four year.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, two to four year.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Orange, California

Orange, California
Orange, California photo by File Upload Bot

Orange is located in Orange County, California. It has a population of over 136,392, which has grown by 5.9% over the last ten years. The cost of living index in Orange, 134, is far greater than the national average. New single-family homes in Orange are priced at $136,300 on average, which is far less than the state average. In 2008, ninety-nine new homes were built in Orange, down from two hundred sixty-two the previous year.

The three most popular industries for women in Orange are health care, educational services, and professional, scientific, and technical services. For men, it is construction, professional, scientific, and technical services, and accommodation and food services. The average commute to work is about 25 minutes. More than 28.0% of Orange residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.5%, is higher than the state average.

The unemployment rate in Orange is 8.9%, which is less than California's average of 12.3%.

The percentage of Orange residents that are affiliated with a religious congregation, 44.8%, is less than the national average but more than the state average. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Charismatic Churches Independent.

Orange is home to the El Modena Branch Orange Public Library and the Santiago Golf Course as well as Plaza Historic District and Santiago Oaks Regional Park. Shopping malls in the area include Village Plaza Shopping Center, Villa Park Town Center Shopping Center and Mall of Orange Shopping Center. Visitors to Orange can choose from Anaheim-Days Inn Orange, 7 Crowns Motel and American Inn & Suites for temporary stays in the area.