Human Resources and Customer Service: Career and Education Opportunities in California
Human Resources and Customer Service: Human Services personnel are focused on people, both inside and outside of an organization, and the organization's relationship with them. Working in areas as diverse as HR and customer service, these workers handle the human side of organizations.
California has a population of 36,961,664, which has grown by 9.12% over the past decade. Nicknamed the "Golden State," its capital is Sacramento, though its biggest city is Los Angeles. In 2008, there were a total of 21,063,338 jobs in California. The average annual income was $43,852 in 2008, up from $43,402 in 2007. The unemployment rate in California was 11.4% in 2009, which has grown by 4.2% since the previous year. Roughly 26.6% of California residents have college degrees, which is higher than the national average.
The top industries in California include other electronic parts merchant wholesalers, payroll services, and wineries. Notable tourist destinations include the American Society of Military History & Museum, the Autry Museum of Western Heritage, and the Black Maria Art Gallery.
CITIES WITH Human Resources and Customer Service OPPORTUNITIES IN California
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CAREERS WITHIN Human Resources and Customer Service
Customer Care Specialists interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Customer Care Specialists need to read and understand what has been read. They also need to look for ways to help others.
Eligibility and Occupancy Interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing. Eligibility and Occupancy Interviewers need to listen well to others and take in their information and issues. They also need to speak clearly and communicate with others.
Human Resources Administrators compile and keep personnel records. Human Resources Administrators need to listen well to others and take in their information and issues. They also need to listen well to others and take in their information and issues.