Career and Education Opportunities for Telemarketers in Oceanside, California
Telemarketer career and educational opportunities abound in Oceanside, California. There are currently 34,000 working telemarketers in California; this should shrink 11% to 30,200 working telemarketers in the state by 2016. This is better than the national trend for telemarketers, which sees this job pool shrinking by about 11.1% over the next eight years. In general, telemarketers solicit orders for goods or services over the telephone.
The income of a telemarketer is about $12 per hour or $25,850 annually on average in California. In the U.S. as a whole, their income is about $10 per hour or $21,960 per year on average. Earnings for telemarketers are not quite as good as earnings in the general category of Sales and Clerical in California and not quite as good as general Sales and Clerical category earnings nationally.
There are five schools within twenty-five miles of Oceanside where you can study to be a telemarketer, among fifty-seven schools of higher education total in the Oceanside area. Telemarketers usually hold a high school diploma or GED, so it will take only a short time to learn to be a telemarketer if you already have a high school diploma.
CAREER DESCRIPTION: Telemarketer
In general, telemarketers solicit orders for goods or services over the telephone.
Telemarketers explain products or services and prices, and answer questions from clients. They also obtain customer data such as name and payment method, and enter orders into computers. Finally, telemarketers deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation.
Every day, telemarketers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.
It is important for telemarketers to record names and reactions of prospects contacted. They are often called upon to adjust sales scripts to better target the needs and interests of specific individuals. They also deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation. They are sometimes expected to contact businesses or private individuals by telephone in order to seek sales for goods or services, or to request donations for charitable causes. Somewhat less frequently, telemarketers are also expected to maintain records of contacts and orders.
Telemarketers sometimes are asked to answer telephone calls from potential clients who have been solicited through advertisements. They also have to be able to telephone or write letters to respond to correspondence from clients or to follow up initial sales contacts and conduct client or market surveys so as to obtain data related to potential clients. And finally, they sometimes have to schedule appointments for sales representatives to meet with prospective clients or for clients to attend sales presentations.
Like many other jobs, telemarketers must be able to deal with stress and deal with situations calmly and have exceptional integrity.
Similar jobs with educational opportunities in Oceanside include:
- Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
- Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
- Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
- Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
- Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
- Retail Sales Manager. Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
- Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
- Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
- Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
- Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
EDUCATIONAL OPPORTUNITIES: Telemarketer Training
Grossmont College - El Cajon, CA
Grossmont College, 8800 Grossmont College Dr, El Cajon, CA 92020-1799. Grossmont College is a large college located in El Cajon, California. It is a public school with primarily 2-year programs and has 18,227 students. Grossmont College has 2 areas of study related to Telemarketer. They are:
- Sales, Distribution, and Marketing Operations, less than one year, associate's degree, and two to four year which graduated four, four, and zero students respectively in 2008.
- Selling Skills and Sales Operations, two to four year.
MiraCosta College - Oceanside, CA
MiraCosta College, One Barnard Drive, Oceanside, CA 92056-3899. MiraCosta College is a large college located in Oceanside, California. It is a public school with primarily 2-year programs and has 11,910 students. MiraCosta College has less than one year, associate's degree, and two to four year programs in Sales, Distribution, and Marketing Operations which graduated three, zero, and zero students respectively in 2008.
Gemological Institute of America - Carlsbad, CA
Gemological Institute of America, 5345 Armada Dr, Carlsbad, CA 92008. Gemological Institute of America is a small school located in Carlsbad, California. It is a private not-for-profit school with primarily 4-year or above programs and has 3,594 students. Gemological Institute of America has a less than one year program in Selling Skills and Sales Operations which graduated 3,497 students in 2008.
Palomar College - San Marcos, CA
Palomar College, 1140 W. Mission, San Marcos, CA 92069-1487. Palomar College is a large college located in San Marcos, California. It is a public school with primarily 2-year programs and has 28,093 students. Palomar College has 2 areas of study related to Telemarketer. They are:
- Insurance, associate's degree and two to four year.
- Selling Skills and Sales Operations, less than one year and two to four year which graduated one and zero students respectively in 2008.
San Diego Mesa College - San Diego, CA
San Diego Mesa College, 7250 Mesa College Dr, San Diego, CA 92111-4998. San Diego Mesa College is a large college located in San Diego, California. It is a public school with primarily 2-year programs and has 21,460 students. San Diego Mesa College has a one to two year and an associate's degree program in Sales, Distribution, and Marketing Operations which graduated two and one students respectively in 2008.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Oceanside, California
Oceanside is situated in San Diego County, California. It has a population of over 169,684, which has grown by 5.4% in the past ten years. The cost of living index in Oceanside, 136, is far greater than the national average. New single-family homes in Oceanside are valued at $388,600 on average, which is far greater than the state average. In 2008, fifty-two new homes were constructed in Oceanside, down from one hundred forty-nine the previous year.
The three most popular industries for women in Oceanside are health care, educational services, and accommodation and food services. For men, it is construction, accommodation and food services, and public administration. The average travel time to work is about 29 minutes. More than 22.2% of Oceanside residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.3%, is lower than the state average.
The unemployment rate in Oceanside is 10.0%, which is less than California's average of 12.3%.
The percentage of Oceanside residents that are affiliated with a religious congregation, 43.7%, is less than both the national and state average. King of Kins Lutheran Church, Temple Solel and Temple Juda are some of the churches located in Oceanside. The most prominent religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.
Oceanside is home to the Oceanside Community Center and the Oceanside-Carlsbad Country Club as well as Heritage Village Park and Libby Lake City Park. Shopping centers in the area include Fire Mountain Shopping Center, Rancho del Oro Plaza Shopping Center and Best Plaza Shopping Center. Visitors to Oceanside can choose from Beachwood Motel, Best Western Oceanside Inn and Best Western - Oceanside Inn for temporary stays in the area.