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Career and Education Opportunities for Casino Supervisors in Moreno Valley, California

For those living in the Moreno Valley, California area, there are many career and education opportunities for casino supervisors. There are currently 2,400 jobs for casino supervisors in California and this is projected to grow 21% to 2,900 jobs by 2016. This is better than the national trend for casino supervisors, which sees this job pool growing by about 11.8% over the next eight years. In general, casino supervisors supervise gaming operations and personnel in an assigned area.

Casino supervisors earn approximately $23 per hour or $49,740 per year on average in California. Nationally they average about $21 per hour or $45,500 yearly. Incomes for casino supervisors are better than in the overall category of Gaming and Gambling in California, and better than the overall Gaming and Gambling category nationally.

There is one school within twenty-five miles of Moreno Valley where you can study to be a casino supervisor, among thirty-one schools of higher education total in the Moreno Valley area. Casino supervisors usually hold a high school diploma or GED, so you can expect to spend only a short time training to become a casino supervisor if you already have a high school diploma.

CAREER DESCRIPTION: Casino Supervisor

Casino Supervisor video from the State of New Jersey Dept. of Labor and Workforce Development

In general, casino supervisors supervise gaming operations and personnel in an assigned area. They also circulate among tables and observe operations.

Casino supervisors resolve customer and employee complaints. They also monitor game operations to insure that house rules are followed and federal regulations are adhered to, and that employees furnish prompt and courteous service. Equally important, casino supervisors have to report customer-related incidents occurring in gaming areas to supervisors. They are often called upon to explain and interpret house rules. They are expected to greet customers and ask about the quality of service they are receiving. Finally, casino supervisors evaluate staff' performance and ready written performance evaluations.

Every day, casino supervisors are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they piece together evidence to, in some sense, diagnose what is going on in a situation.

It is important for casino supervisors to monitor stations and games, and move dealers from game to game to insure adequate staffing. They are often called upon to establish and take care of banks and table limits for each game. They also monitor customers for signs of compulsive gambling, offering assistance if needed. They are sometimes expected to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet. Somewhat less frequently, casino supervisors are also expected to monitor customers for signs of compulsive gambling, offering assistance if needed.

They also have to be able to perform the paperwork required for monetary transactions And finally, they sometimes have to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet.

Like many other jobs, casino supervisors must have strong self control in the face of challenging situations and have exceptional integrity.

Similar jobs with educational opportunities in Moreno Valley include:

  • Card Dealer. Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.
  • Slot Machine Floor Person. Coordinate and supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
  • Sports Book Writer. Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up tickets from players, collect bets, receive, verify and record patrons' cash wagers.

EDUCATIONAL OPPORTUNITIES: Casino Supervisor Training

Coachella Valley Beauty College - La Quinta, CA

Coachella Valley Beauty College, 79450 Highway 111, La Quinta, CA 92253. Coachella Valley Beauty College is a small college located in La Quinta, California. It is a private for-profit school with primarily less-than 2-year programs and has 117 students. Coachella Valley Beauty College has a less than one year program in Personal and Culinary Services, Other Specialties.

CERTIFICATIONS

Certified Gaming Supervisor: A gaming supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

For more information, see the Educational Institute of the American Hotel and Lodging Association website.

LOCATION INFORMATION: Moreno Valley, California

Moreno Valley, California
Moreno Valley, California photo by Slowking_Man

Moreno Valley is situated in Riverside County, California. It has a population of over 190,871, which has grown by 34.1% over the last ten years. The cost of living index in Moreno Valley, 121, is far greater than the national average. New single-family homes in Moreno Valley are priced at $225,500 on average, which is far less than the state average. In 2008, one hundred thirty-two new homes were built in Moreno Valley, down from three hundred ninety-two the previous year.

The three most popular industries for women in Moreno Valley are health care, educational services, and accommodation and food services. For men, it is construction, public administration, and educational services. The average commute to work is about 35 minutes. More than 14.0% of Moreno Valley residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 4.6%, is lower than the state average.

The unemployment rate in Moreno Valley is 17.3%, which is greater than California's average of 12.3%.

The percentage of Moreno Valley residents that are affiliated with a religious congregation, 43.0%, is less than both the national and state average. Trinity Baptist Church, Sunnymead Wesleyan Church and Sunnymead Baptist Temple are some of the churches located in Moreno Valley. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Moreno Valley is home to the Sunnymead Chamber of Commerce and the Lawless Ranch as well as Pedrorena Park and John F Kennedy Veterans Memorial Park. Shopping centers in the area include Moreno Valley Mall at Towngate Shopping Center, Moreno Valley Plaza Shopping Center and Moreno Valley Shopping Center. Visitors to Moreno Valley can choose from Best Western Image Suites and Best Western Image Inn & Suites for temporary stays in the area.