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Career and Education Opportunities for Dispatchers in Moreno Valley, California

Many educational and employment opportunities exist for dispatchers in the Moreno Valley, California area. There are currently 22,300 working dispatchers in California; this should grow by 5% to 23,400 working dispatchers in the state by 2016. This is better than the national trend for dispatchers, which sees this job pool shrinking by about 2.6% over the next eight years. Dispatchers generally schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

A person working as a dispatcher can expect to earn about $17 per hour or $35,720 per year on average in California and about $16 per hour or $33,850 yearly on average in the U.S. as a whole. Compared with people working in the overall category of Dispatching and Logistics, people working as dispatchers in California earn more. They earn more than people working in the overall category of Dispatching and Logistics nationally.

There are thirty-one schools of higher education in the Moreno Valley area, including two within twenty-five miles of Moreno Valley where you can get a degree to start your career as a dispatcher. Given that the most common education level for dispatchers is a high school diploma or GED, you can expect to spend only a short time studying to be a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Moreno Valley include:

  • Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

Riverside Community College - Riverside, CA

Riverside Community College, 4800 Magnolia Ave, Riverside, CA 92506. Riverside Community College is a large college located in Riverside, California. It is a public school with primarily 2-year programs and has 34,058 students. Riverside Community College has less than one year, associate's degree, and two to four year programs in Logistics and Materials Management which graduated six, zero, and zero students respectively in 2008.

San Bernardino Valley College - San Bernardino, CA

San Bernardino Valley College, 701 South Mount Vernon Avenue, San Bernardino, CA 92410-2798. San Bernardino Valley College is a large college located in San Bernardino, California. It is a public school with primarily 2-year programs and has 13,317 students. San Bernardino Valley College has a less than one year and a one to two year program in Logistics and Materials Management which graduated forty and zero students respectively in 2008.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Moreno Valley, California

Moreno Valley, California
Moreno Valley, California photo by Slowking_Man

Moreno Valley is situated in Riverside County, California. It has a population of over 190,871, which has grown by 34.1% over the last ten years. The cost of living index in Moreno Valley, 121, is far greater than the national average. New single-family homes in Moreno Valley are priced at $225,500 on average, which is far less than the state average. In 2008, one hundred thirty-two new homes were built in Moreno Valley, down from three hundred ninety-two the previous year.

The three most popular industries for women in Moreno Valley are health care, educational services, and accommodation and food services. For men, it is construction, public administration, and educational services. The average commute to work is about 35 minutes. More than 14.0% of Moreno Valley residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 4.6%, is lower than the state average.

The unemployment rate in Moreno Valley is 17.3%, which is greater than California's average of 12.3%.

The percentage of Moreno Valley residents that are affiliated with a religious congregation, 43.0%, is less than both the national and state average. Trinity Baptist Church, Sunnymead Wesleyan Church and Sunnymead Baptist Temple are some of the churches located in Moreno Valley. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Moreno Valley is home to the Sunnymead Chamber of Commerce and the Lawless Ranch as well as Pedrorena Park and John F Kennedy Veterans Memorial Park. Shopping centers in the area include Moreno Valley Mall at Towngate Shopping Center, Moreno Valley Plaza Shopping Center and Moreno Valley Shopping Center. Visitors to Moreno Valley can choose from Best Western Image Suites and Best Western Image Inn & Suites for temporary stays in the area.