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Career and Education Opportunities for Casino Supervisors in Irvine, California

For those living in the Irvine, California area, there are many career and education opportunities for casino supervisors. There are currently 2,400 working casino supervisors in California; this should grow by 21% to about 2,900 working casino supervisors in the state by 2016. This is better than the national trend for casino supervisors, which sees this job pool growing by about 11.8% over the next eight years. Casino supervisors generally supervise gaming operations and personnel in an assigned area.

Income for casino supervisors is about $23 per hour or $49,740 yearly on average in California. Nationally, their income is about $21 per hour or $45,500 annually. Compared with people working in the overall category of Gaming and Gambling, people working as casino supervisors in California earn more. They earn more than people working in the overall category of Gaming and Gambling nationally.

The Irvine area is home to 112 schools of higher education, including one within twenty-five miles of Irvine where you can get a degree as a casino supervisor. Given that the most common education level for casino supervisors is a high school diploma or GED, you can expect to spend only a short time studying to be a casino supervisor if you already have a high school diploma.

CAREER DESCRIPTION: Casino Supervisor

Casino Supervisor video from the State of New Jersey Dept. of Labor and Workforce Development

In general, casino supervisors supervise gaming operations and personnel in an assigned area. They also circulate among tables and observe operations.

Casino supervisors resolve customer and employee complaints. They also monitor game operations to insure that house rules are followed and federal regulations are adhered to, and that employees furnish prompt and courteous service. Equally important, casino supervisors have to report customer-related incidents occurring in gaming areas to supervisors. They are often called upon to explain and interpret house rules. They are expected to greet customers and ask about the quality of service they are receiving. Finally, casino supervisors evaluate staff' performance and ready written performance evaluations.

Every day, casino supervisors are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they piece together evidence to, in some sense, diagnose what is going on in a situation.

It is important for casino supervisors to monitor stations and games, and move dealers from game to game to insure adequate staffing. They are often called upon to establish and take care of banks and table limits for each game. They also monitor customers for signs of compulsive gambling, offering assistance if needed. They are sometimes expected to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet. Somewhat less frequently, casino supervisors are also expected to monitor customers for signs of compulsive gambling, offering assistance if needed.

They also have to be able to perform the paperwork required for monetary transactions And finally, they sometimes have to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet.

Like many other jobs, casino supervisors must have strong self control in the face of challenging situations and have exceptional integrity.

Similar jobs with educational opportunities in Irvine include:

  • Card Dealer. Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.
  • Slot Machine Floor Person. Coordinate and supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
  • Sports Book Writer. Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up tickets from players, collect bets, receive, verify and record patrons' cash wagers.

EDUCATIONAL OPPORTUNITIES: Casino Supervisor Training

Universal College of Beauty Inc - Compton, CA

Universal College of Beauty Inc, 718 West Compton Blvd, Compton, CA 90220. Universal College of Beauty Inc is a small college located in Compton, California. It is a private for-profit school with primarily less-than 2-year programs and has 15 students. Universal College of Beauty Inc has a less than one year program in Personal and Culinary Services, Other Specialties.

CERTIFICATIONS

Certified Gaming Supervisor: A gaming supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

For more information, see the Educational Institute of the American Hotel and Lodging Association website.

LOCATION INFORMATION: Irvine, California

Irvine, California
Irvine, California photo by SoCal L.A.

Irvine is situated in Orange County, California. It has a population of over 207,500, which has grown by 45.0% over the last ten years. The cost of living index in Irvine, 136, is far greater than the national average. New single-family homes in Irvine are valued at $283,000 on average, which is below the state average. In 2008, one hundred twenty-five new homes were built in Irvine, down from two hundred twenty-nine the previous year.

The three big industries for women in Irvine are educational services, professional, scientific, and technical services, and health care. For men, it is professional, scientific, and technical services, educational services, and computer and electronic products. The average travel time to work is about 23 minutes. More than 58.4% of Irvine residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 24.2%, is higher than the state average.

The unemployment rate in Irvine is 7.3%, which is less than California's average of 12.3%.

The percentage of Irvine residents that are affiliated with a religious congregation, 44.8%, is less than the national average but more than the state average. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Charismatic Churches Independent.

Irvine is home to the International Raceway and the Heritage Park Library as well as Heritage Park and Alderwood Park. Shopping centers in the area include Heritage Plaza Shopping Center, Alton Square Shopping Center and Arbor Village Shopping Center. Visitors to Irvine can choose from Atrium Hotel At Orange County Airport and Amerilodge Electronics for temporary stays in the area.