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Career and Education Opportunities for Dispatchers in Fullerton, California

There are many career and education opportunities for dispatchers in the Fullerton, California area. There are currently 22,300 working dispatchers in California; this should grow by 5% to 23,400 working dispatchers in the state by 2016. This is better than the national trend for dispatchers, which sees this job pool shrinking by about 2.6% over the next eight years. Dispatchers generally schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

Dispatchers earn about $17 per hour or $35,720 per year on average in California and about $16 hourly or $33,850 per year on average nationally. Compared with people working in the overall category of Dispatching and Logistics, people working as dispatchers in California earn more. They earn more than people working in the overall category of Dispatching and Logistics nationally.

The Fullerton area is home to ninety-two schools of higher education, including two within twenty-five miles of Fullerton where you can get a degree as a dispatcher. Dispatchers usually hold a high school diploma or GED, so it will take only a short time to learn to be a dispatcher if you already have a high school diploma.


Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Fullerton include:

  • Freight Representative. Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Shipping and Receiving Clerk. Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.


Cerritos College - Norwalk, CA

Cerritos College, 11110 Alondra Blvd, Norwalk, CA 90650-6298. Cerritos College is a large college located in Norwalk, California. It is a public school with primarily 2-year programs and has 22,228 students. Cerritos College has an associate's degree and a two to four year program in Logistics and Materials Management.

California State University-Long Beach - Long Beach, CA

California State University-Long Beach, 1250 Bellflower Blvd, Long Beach, CA 90840-0115. California State University-Long Beach is a large university located in Long Beach, California. It is a public school with primarily 4-year or above programs. It has 37,891 students and an admission rate of 47%. California State University-Long Beach has a master's degree program in Logistics and Materials Management which graduated nine students in 2008.


Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Fullerton, California

Fullerton, California
Fullerton, California photo by Geographer

Fullerton is located in Orange County, California. It has a population of over 131,868, which has grown by 4.7% in the past ten years. The cost of living index in Fullerton, 140, is far greater than the national average. New single-family homes in Fullerton are valued at $177,700 on average, which is far less than the state average. In 2008, thirty-one new homes were built in Fullerton, down from thirty-five the previous year.

The three big industries for women in Fullerton are educational services, health care, and accommodation and food services. For men, it is construction, accommodation and food services, and professional, scientific, and technical services. The average commute to work is about 27 minutes. More than 31.3% of Fullerton residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.8%, is higher than the state average.

The unemployment rate in Fullerton is 10.8%, which is less than California's average of 12.3%.

The percentage of Fullerton residents that are affiliated with a religious congregation, 44.8%, is less than the national average but more than the state average. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Charismatic Churches Independent.

Fullerton is home to the Fullerton Public Library and the Muckenthaler Cultural Center as well as Hermosa School Park and Woodcrest Park. Shopping centers in the area include Fullerton Town Center Shopping Center, Fullerton University Shopping Center and West Fullerton Shopping Center. Visitors to Fullerton can choose from AKUA Motor Inn, Ambassador Inn and Anaheim Park Hotel for temporary stays in the area.