Career and Education Opportunities for Order Clerks in Fairfield, California
Order clerk career and educational opportunities abound in Fairfield, California. There are currently 43,500 jobs for order clerks in California and this is projected to shrink 20% to about 35,000 jobs by 2016. This is better than the national trend for order clerks, which sees this job pool shrinking by about 26.1% over the next eight years. In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities.
A person working as an order clerk can expect to earn about $14 per hour or $29,460 per year on average in California and about $13 hourly or $27,990 annually on average in the U.S. as a whole. Compared with people working in the overall category of Clerical, people working as order clerks in California earn less. They earn less than people working in the overall category of Clerical nationally.
The Fairfield area is home to sixteen schools of higher education, including five within twenty-five miles of Fairfield where you can get a degree as an order clerk. Given that the most common education level for order clerks is a high school diploma or GED, it will take only a short time to learn to be an order clerk if you already have a high school diploma.
CAREER DESCRIPTION: Order Clerk
In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. They also duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
Order clerks verify customer and order data for correctness, checking it against previously obtained data as needed. They also obtain customers' names and billing data, product numbers, and specifications of items to be purchased, and enter this data on order forms. Equally important, order clerks have to inform customers by mail or telephone of order data, such as unit prices and any anticipated delays. They are often called upon to receive and respond to customer complaints. They are expected to file copies of orders received, or post orders on archives. Finally, order clerks ready invoices and contracts.
Every day, order clerks are expected to be able to see details at a very fine level of focus. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.
It is important for order clerks to inspect orders for completeness in line with reporting procedures and forward incomplete orders for further processing. They are often called upon to direct specified departments or units to ready and ship orders to designated locations. They also compute total charges for products or services and shipping charges. They are sometimes expected to talk with production or common carrier personnel so as to expedite or trace shipments. Somewhat less frequently, order clerks are also expected to notify departments when supplies of specific items are low, or when orders would deplete available supplies.
Order clerks sometimes are asked to recommend type of packing or labeling needed on order. They also have to be able to inspect outgoing work for adherence to customers' specifications and ready invoices and contracts. And finally, they sometimes have to calculate and compile order-related statistics, and ready summaries for management.
Like many other jobs, order clerks must be reliable and have exceptional integrity.
Similar jobs with educational opportunities in Fairfield include:
- Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- Library Clerk. Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
- Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
- Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Order Clerk Training
Pacific Union College - Angwin, CA
Pacific Union College, One Angwin Ave, Angwin, CA 94508-9707. Pacific Union College is a small college located in Angwin, California. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,279 students and an admission rate of 76%. Pacific Union College has an associate's degree program in General Office Occupations and Clerical Services which graduated one student in 2008.
Mt Diablo Adult Education - Concord, CA
Mt Diablo Adult Education, 1266 San Carlos, Concord, CA 94518. Mt Diablo Adult Education is a small school located in Concord, California. It is a public school with primarily less-than 2-year programs and has 513 students. Mt Diablo Adult Education has a less than one year program in General Office Occupations and Clerical Services which graduated seventy-seven students in 2008.
Martinez Adult Education - Martinez, CA
Martinez Adult Education, 600 F St, Martinez, CA 94553-3298. Martinez Adult Education is a small school located in Martinez, California. It is a public school with primarily less-than 2-year programs and has 565 students. Martinez Adult Education has a one to two year program in General Office Occupations and Clerical Services which graduated six students in 2008.
CSI Career College - Vacaville, CA
CSI Career College, 611 Orange Dr Ste K, Vacaville, CA 95687. CSI Career College is a small college located in Vacaville, California. It is a private for-profit school with primarily 2-year programs. It has 292 students and an admission rate of 94%. CSI Career College has a less than one year program in General Office Occupations and Clerical Services which graduated two students in 2008.
Heald College-Concord - Concord, CA
Heald College-Concord, 5130 Commercial Circle, Concord, CA 94520-0522. Heald College-Concord is a small college located in Concord, California. It is a private for-profit school with primarily 2-year programs and has 1,107 students. Heald College-Concord has a less than one year program in General Office Occupations and Clerical Services.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Fairfield, California
Fairfield is located in Solano County, California. It has a population of over 103,683, which has grown by 7.8% over the last ten years. The cost of living index in Fairfield, 143, is far greater than the national average. New single-family homes in Fairfield are valued at $197,000 on average, which is far less than the state average. In 2008, thirty-four new homes were constructed in Fairfield, down from one hundred eighty the previous year.
The top three industries for women in Fairfield are health care, educational services, and public administration. For men, it is construction, public administration, and health care. The average travel time to work is about 30 minutes. More than 20.4% of Fairfield residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.1%, is lower than the state average.
The unemployment rate in Fairfield is 13.1%, which is greater than California's average of 12.3%.
The percentage of Fairfield residents that are affiliated with a religious congregation, 37.4%, is less than both the national and state average. The largest religious groups are the Catholic Church, the American Baptist Churches in the USA and the Southern Baptist Convention.
Fairfield is home to the Fairfield City Hall and the Dickson Hill Water Treatment Plant as well as Tabor Park and Sunrise Park. Shopping malls in the area include Geri Towne Shopping Center, Mission Village Shopping Center and Solano Mall Shopping Center.