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Career and Education Opportunities for Dispatchers in El Monte, California

If you want to be a dispatcher, the El Monte, California area offers many opportunities both for education and employment. Currently, 22,300 people work as dispatchers in California. This is expected to grow 5% to 23,400 people by 2016. This is better than the nation as a whole, where employment opportunities for dispatchers are expected to shrink by about 2.6%. In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

Dispatchers earn about $17 per hour or $35,720 yearly on average in California and about $16 hourly or $33,850 annually on average nationally. Compared with people working in the overall category of Dispatching and Logistics, people working as dispatchers in California earn more. They earn more than people working in the overall category of Dispatching and Logistics nationally.

There are two schools within twenty-five miles of El Monte where you can study to be a dispatcher, among 210 schools of higher education total in the El Monte area. Given that the most common education level for dispatchers is a high school diploma or GED, it will take only a short time to learn to be a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in El Monte include:

  • Freight Representative. Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Shipping and Receiving Clerk. Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

Cerritos College - Norwalk, CA

Cerritos College, 11110 Alondra Blvd, Norwalk, CA 90650-6298. Cerritos College is a large college located in Norwalk, California. It is a public school with primarily 2-year programs and has 22,228 students. Cerritos College has an associate's degree and a two to four year program in Logistics and Materials Management.

California State University-Long Beach - Long Beach, CA

California State University-Long Beach, 1250 Bellflower Blvd, Long Beach, CA 90840-0115. California State University-Long Beach is a large university located in Long Beach, California. It is a public school with primarily 4-year or above programs. It has 37,891 students and an admission rate of 47%. California State University-Long Beach has a master's degree program in Logistics and Materials Management which graduated nine students in 2008.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: El Monte, California

El Monte, California
El Monte, California photo by Bobak

El Monte is located in Los Angeles County, California. It has a population of over 121,791, which has grown by 5.0% over the last ten years. The cost of living index in El Monte, 150, is far greater than the national average. New single-family homes in El Monte are valued at $172,500 on average, which is far less than the state average. In 2008, thirty-three new homes were built in El Monte, down from ninety-nine the previous year.

The three big industries for women in El Monte are apparel, health care, and educational services. For men, it is construction, administrative and support and waste management services, and accommodation and food services. The average travel time to work is about 27 minutes. More than 7.1% of El Monte residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 2.0%, is lower than the state average.

The unemployment rate in El Monte is 15.5%, which is greater than California's average of 12.3%.

The percentage of El Monte residents that are affiliated with a religious congregation, 58.1%, is more than both the national and state average. Trinity Reformed Church, Immanuel Episcopal Church and El Monte Spanish Seventh Day Adventist Church are some of the churches located in El Monte. The largest religious groups are the Catholic Church, the Southern Baptist Convention and the LDS (Mormon) Church.

El Monte is home to the El Monte Branch County of Los Angeles Public Library and the Norwood Branch County of Los Angeles Public Library as well as Arceo Park and Pioneer Park. Shopping centers in the area include Five Points Plaza Shopping Center and El Monte Shopping Center.