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Career and Education Opportunities for Casino Supervisors in Corona, California

Corona, California provides a wide variety of opportunities, both career and educational, for casino supervisors. Currently, 2,400 people work as casino supervisors in California. This is expected to grow 21% to 2,900 people by 2016. This is better than the nation as a whole, where employment opportunities for casino supervisors are expected to grow by about 11.8%. Casino supervisors generally supervise gaming operations and personnel in an assigned area.

Income for casino supervisors is about $23 hourly or $49,740 per year on average in California. Nationally, their income is about $21 per hour or $45,500 per year. Compared with people working in the overall category of Gaming and Gambling, people working as casino supervisors in California earn more. They earn more than people working in the overall category of Gaming and Gambling nationally.

The Corona area is home to twenty-three schools of higher education, including one within twenty-five miles of Corona where you can get a degree as a casino supervisor. Given that the most common education level for casino supervisors is a high school diploma or GED, you can expect to spend only a short time studying to be a casino supervisor if you already have a high school diploma.

CAREER DESCRIPTION: Casino Supervisor

Casino Supervisor video from the State of New Jersey Dept. of Labor and Workforce Development

In general, casino supervisors supervise gaming operations and personnel in an assigned area. They also circulate among tables and observe operations.

Casino supervisors resolve customer and employee complaints. They also monitor game operations to insure that house rules are followed and federal regulations are adhered to, and that employees furnish prompt and courteous service. Equally important, casino supervisors have to report customer-related incidents occurring in gaming areas to supervisors. They are often called upon to explain and interpret house rules. They are expected to greet customers and ask about the quality of service they are receiving. Finally, casino supervisors evaluate staff' performance and ready written performance evaluations.

Every day, casino supervisors are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they piece together evidence to, in some sense, diagnose what is going on in a situation.

It is important for casino supervisors to monitor stations and games, and move dealers from game to game to insure adequate staffing. They are often called upon to establish and take care of banks and table limits for each game. They also monitor customers for signs of compulsive gambling, offering assistance if needed. They are sometimes expected to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet. Somewhat less frequently, casino supervisors are also expected to monitor customers for signs of compulsive gambling, offering assistance if needed.

They also have to be able to perform the paperwork required for monetary transactions And finally, they sometimes have to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet.

Like many other jobs, casino supervisors must have strong self control in the face of challenging situations and have exceptional integrity.

Similar jobs with educational opportunities in Corona include:

  • Card Dealer. Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.
  • Slot Machine Floor Person. Coordinate and supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
  • Sports Book Writer. Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up tickets from players, collect bets, receive, verify and record patrons' cash wagers.

EDUCATIONAL OPPORTUNITIES: Casino Supervisor Training

Coachella Valley Beauty College - La Quinta, CA

Coachella Valley Beauty College, 79450 Highway 111, La Quinta, CA 92253. Coachella Valley Beauty College is a small college located in La Quinta, California. It is a private for-profit school with primarily less-than 2-year programs and has 117 students. Coachella Valley Beauty College has a less than one year program in Personal and Culinary Services, Other Specialties.

CERTIFICATIONS

Certified Gaming Supervisor: A gaming supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

For more information, see the Educational Institute of the American Hotel and Lodging Association website.

LOCATION INFORMATION: Corona, California

Corona, California
Corona, California photo by Sfan00_IMG

Corona is situated in Riverside County, California. It has a population of over 149,923, which has grown by 20.0% in the past ten years. The cost of living index in Corona, 124, is far greater than the national average. New single-family homes in Corona are valued at $267,700 on average, which is well below the state average. In 2008, seven new homes were built in Corona, down from seventy-six the previous year.

The three big industries for women in Corona are health care, educational services, and finance and insurance. For men, it is construction, public administration, and professional, scientific, and technical services. The average travel time to work is about 35 minutes. More than 22.0% of Corona residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.5%, is lower than the state average.

The unemployment rate in Corona is 11.2%, which is less than California's average of 12.3%.

The percentage of Corona residents that are affiliated with a religious congregation, 43.0%, is less than both the national and state average. Peace Lutheran Church, Corona Evangelical Free Church and Corona Heights Baptist Church are among the churches located in Corona. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Corona is home to the Cresta Verde Golf Club and the Corona Regional Medical Center as well as Husteo Park and Mountain Gate Community Park. Shopping malls in the area include Village Grove Plaza Shopping Center, Butterfield Stage Square Shopping Center and The Plaza on Sixth Street Shopping Center. Visitors to Corona can choose from Best Western Kings Inn and Arizona Motel for temporary stays in the area.