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Career and Education Opportunities for Dispatchers in Corona, California

If you want to be a dispatcher, the Corona, California area offers many opportunities both for education and employment. There are currently 22,300 working dispatchers in California; this should grow by 5% to 23,400 working dispatchers in the state by 2016. This is better than the nation as a whole, where employment opportunities for dispatchers are expected to shrink by about 2.6%. Dispatchers generally schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

A person working as a dispatcher can expect to earn about $17 per hour or $35,720 annually on average in California and about $16 hourly or $33,850 yearly on average in the U.S. as a whole. Incomes for dispatchers are better than in the overall category of Dispatching and Logistics in California, and better than the overall Dispatching and Logistics category nationally.

The Corona area is home to twenty-three schools of higher education, including two within twenty-five miles of Corona where you can get a degree as a dispatcher. Dispatchers usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Corona include:

  • Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

Riverside Community College - Riverside, CA

Riverside Community College, 4800 Magnolia Ave, Riverside, CA 92506. Riverside Community College is a large college located in Riverside, California. It is a public school with primarily 2-year programs and has 34,058 students. Riverside Community College has less than one year, associate's degree, and two to four year programs in Logistics and Materials Management which graduated six, zero, and zero students respectively in 2008.

San Bernardino Valley College - San Bernardino, CA

San Bernardino Valley College, 701 South Mount Vernon Avenue, San Bernardino, CA 92410-2798. San Bernardino Valley College is a large college located in San Bernardino, California. It is a public school with primarily 2-year programs and has 13,317 students. San Bernardino Valley College has a less than one year and a one to two year program in Logistics and Materials Management which graduated forty and zero students respectively in 2008.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Corona, California

Corona, California
Corona, California photo by Sfan00_IMG

Corona is situated in Riverside County, California. It has a population of over 149,923, which has grown by 20.0% in the past ten years. The cost of living index in Corona, 124, is far greater than the national average. New single-family homes in Corona are valued at $267,700 on average, which is well below the state average. In 2008, seven new homes were built in Corona, down from seventy-six the previous year.

The three big industries for women in Corona are health care, educational services, and finance and insurance. For men, it is construction, public administration, and professional, scientific, and technical services. The average travel time to work is about 35 minutes. More than 22.0% of Corona residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.5%, is lower than the state average.

The unemployment rate in Corona is 11.2%, which is less than California's average of 12.3%.

The percentage of Corona residents that are affiliated with a religious congregation, 43.0%, is less than both the national and state average. Peace Lutheran Church, Corona Evangelical Free Church and Corona Heights Baptist Church are among the churches located in Corona. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Corona is home to the Cresta Verde Golf Club and the Corona Regional Medical Center as well as Husteo Park and Mountain Gate Community Park. Shopping malls in the area include Village Grove Plaza Shopping Center, Butterfield Stage Square Shopping Center and The Plaza on Sixth Street Shopping Center. Visitors to Corona can choose from Best Western Kings Inn and Arizona Motel for temporary stays in the area.