Career and Education Opportunities for Retail Sales Managers in Antioch, California
Retail sales manager career and educational opportunities abound in Antioch, California. There are currently 188,900 jobs for retail sales managers in California and this is projected to grow by 12% to about 210,600 jobs by 2016. This is better than the national trend for retail sales managers, which sees this job pool growing by about 5.2% over the next eight years. In general, retail sales managers directly supervise sales workers in a retail establishment or department.
The income of a retail sales manager is about $17 hourly or $36,860 annually on average in California. In the U.S. as a whole, their income is about $16 hourly or $35,310 annually on average. Incomes for retail sales managers are not quite as good as in the overall category of Sales and Clerical in California, and not quite as good as the overall Sales and Clerical category nationally.
The Antioch area is home to sixty-four schools of higher education, including nine within twenty-five miles of Antioch where you can get a degree as a retail sales manager. The most common level of education for retail sales managers is a high school diploma or GED. It will take only a short time to learn to be a retail sales manager if you already have a high school diploma.
CAREER DESCRIPTION: Retail Sales Manager
In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.
Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.
It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.
Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.
Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.
Similar jobs with educational opportunities in Antioch include:
- Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
- Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
- Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
- Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
- Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
- Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
- Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
- Telemarketer. Solicit orders for goods or services over the telephone.
- Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training
Las Positas College - Livermore, CA
Las Positas College, 3033 Collier Cyn Rd, Livermore, CA 94551-7650. Las Positas College is a medium sized college located in Livermore, California. It is a public school with primarily 2-year programs and has 8,098 students. Las Positas College has 2 areas of study related to Retail Sales Manager. They are:
- Floriculture/Floristry Operations and Management, associate's degree.
- Retailing and Retail Operations, two to four year.
Diablo Valley College - Pleasant Hill, CA
Diablo Valley College, 321 Golf Club Rd, Pleasant Hill, CA 94523. Diablo Valley College is a large college located in Pleasant Hill, California. It is a public school with primarily 2-year programs and has 19,768 students. Diablo Valley College has a less than one year program in Retailing and Retail Operations which graduated two students in 2008.
Los Medanos College - Pittsburg, CA
Los Medanos College, 2700 East Leland Road, Pittsburg, CA 94565. Los Medanos College is a medium sized college located in Pittsburg, California. It is a public school with primarily 2-year programs and has 8,360 students. Los Medanos College has a two to four year program in Retailing and Retail Operations.
John F Kennedy University - Pleasant Hill, CA
John F Kennedy University, 100 Ellinwood Way, Pleasant Hill, CA 94523-4817. John F Kennedy University is a small university located in Pleasant Hill, California. It is a private not-for-profit school with primarily 4-year or above programs and has 1,511 students. John F Kennedy University has a less than one year and a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.
San Joaquin Delta College - Stockton, CA
San Joaquin Delta College, 5151 Pacific Ave, Stockton, CA 95207. San Joaquin Delta College is a large college located in Stockton, California. It is a public school with primarily 2-year programs and has 20,480 students. San Joaquin Delta College has 3 areas of study related to Retail Sales Manager. They are:
- Floriculture/Floristry Operations and Management, two to four year.
- Retailing and Retail Operations, one to two year and two to four year which graduated one and zero students respectively in 2008.
- Business, Management, Marketing, & Related Support Services, Other Specialties, two to four year.
Patten University - Oakland, CA
Patten University, 2433 Coolidge Ave, Oakland, CA 94601. Patten University is a small university located in Oakland, California. It is a private not-for-profit school with primarily 4-year or above programs and has 783 students. Patten University has a bachelor's degree and a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated seventeen and zero students respectively in 2008.
Chabot College - Hayward, CA
Chabot College, 25555 Hesperian Blvd, Hayward, CA 94545. Chabot College is a large college located in Hayward, California. It is a public school with primarily 2-year programs and has 14,299 students. Chabot College has a less than one year and a two to four year program in Retailing and Retail Operations which graduated eight and zero students respectively in 2008.
College of Alameda - Alameda, CA
College of Alameda, 555 Ralph Appezzato Memorial Parkway, Alameda, CA 94501. College of Alameda is a medium sized college located in Alameda, California. It is a public school with primarily 2-year programs and has 6,576 students. College of Alameda has a two to four year program in E-Commerce/Electronic Commerce.
Laney College - Oakland, CA
Laney College, 900 Fallon St, Oakland, CA 94607. Laney College is a large college located in Oakland, California. It is a public school with primarily 2-year programs and has 13,104 students. Laney College has a two to four year program in Retailing and Retail Operations.
Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.
For more information, see the National Association of College Bookstores website.
Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.
For more information, see the National Association of Sales Professionals website.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Antioch, California
Antioch is located in Contra Costa County, California. It has a population of over 100,219, which has grown by 10.7% in the past ten years. The cost of living index in Antioch, 150, is far greater than the national average. New single-family homes in Antioch cost $255,600 on average, which is well below the state average. In 2008, one hundred twenty-two new homes were constructed in Antioch, down from one hundred fifty-eight the previous year.
The three big industries for women in Antioch are health care, finance and insurance, and educational services. For men, it is construction, administrative and support and waste management services, and professional, scientific, and technical services. The average travel time to work is about 42 minutes. More than 18.2% of Antioch residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 4.6%, is lower than the state average.
The unemployment rate in Antioch is 12.9%, which is greater than California's average of 12.3%.
The percentage of Antioch residents that are affiliated with a religious congregation, 38.9%, is less than both the national and state average. Iglesia Biblica Bautista Antioquia, Lone Tree Community Church and Calvary Chapel are all churches located in Antioch. The most prominent religious groups are the Catholic Church, the Baptist General Conference and the LDS (Mormon) Church.
Antioch is home to the Antioch Historical Center and the Lupine Rock Picnic Area as well as Williamson Ranch Park and Fairview Park. Shopping malls in the area include Antioch Square Shopping Center, Raleys Shopping Center and Century Plaza Shopping Center. Visitors to Antioch can choose from Antioch Executive Inn, Best Western Heritage Inn Antioch and Antioch Comfort Suites for temporary stays in the area.