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Career and Education Opportunities for Order Clerks in Antioch, California

Order clerk career and educational opportunities abound in Antioch, California. There are currently 43,500 jobs for order clerks in California and this is projected to shrink 20% to about 35,000 jobs by 2016. This is better than the national trend for order clerks, which sees this job pool shrinking by about 26.1% over the next eight years. Order clerks generally receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities.

The income of an order clerk is about $14 per hour or $29,460 per year on average in California. In the U.S. as a whole, their income is about $13 hourly or $27,990 per year on average. Compared with people working in the overall category of Clerical, people working as order clerks in California earn less. They earn less than people working in the overall category of Clerical nationally.

There are sixty-four schools of higher education in the Antioch area, including five within twenty-five miles of Antioch where you can get a degree to start your career as an order clerk. Order clerks usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be an order clerk if you already have a high school diploma.


Order Clerk video from the State of New Jersey Dept. of Labor and Workforce Development

In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. They also duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.

Order clerks verify customer and order data for correctness, checking it against previously obtained data as needed. They also obtain customers' names and billing data, product numbers, and specifications of items to be purchased, and enter this data on order forms. Equally important, order clerks have to inform customers by mail or telephone of order data, such as unit prices and any anticipated delays. They are often called upon to receive and respond to customer complaints. They are expected to file copies of orders received, or post orders on archives. Finally, order clerks ready invoices and contracts.

Every day, order clerks are expected to be able to see details at a very fine level of focus. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.

It is important for order clerks to inspect orders for completeness in line with reporting procedures and forward incomplete orders for further processing. They are often called upon to direct specified departments or units to ready and ship orders to designated locations. They also compute total charges for products or services and shipping charges. They are sometimes expected to talk with production or common carrier personnel so as to expedite or trace shipments. Somewhat less frequently, order clerks are also expected to notify departments when supplies of specific items are low, or when orders would deplete available supplies.

Order clerks sometimes are asked to recommend type of packing or labeling needed on order. They also have to be able to inspect outgoing work for adherence to customers' specifications and ready invoices and contracts. And finally, they sometimes have to calculate and compile order-related statistics, and ready summaries for management.

Like many other jobs, order clerks must be reliable and have exceptional integrity.

Similar jobs with educational opportunities in Antioch include:

  • Accounts Receivable Specialist. Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • Library Clerk. Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.


MTI Business College Inc - Stockton, CA

MTI Business College Inc, 6006 N. El Dorado Street, Stockton, CA 95207-4349. MTI Business College Inc is a small college located in Stockton, California. It is a private for-profit school with primarily less-than 2-year programs and has 225 students. MTI Business College Inc has a less than one year program in General Office Occupations and Clerical Services which graduated eleven students in 2008.

Mt Diablo Adult Education - Concord, CA

Mt Diablo Adult Education, 1266 San Carlos, Concord, CA 94518. Mt Diablo Adult Education is a small school located in Concord, California. It is a public school with primarily less-than 2-year programs and has 513 students. Mt Diablo Adult Education has a less than one year program in General Office Occupations and Clerical Services which graduated seventy-seven students in 2008.

Martinez Adult Education - Martinez, CA

Martinez Adult Education, 600 F St, Martinez, CA 94553-3298. Martinez Adult Education is a small school located in Martinez, California. It is a public school with primarily less-than 2-year programs and has 565 students. Martinez Adult Education has a one to two year program in General Office Occupations and Clerical Services which graduated six students in 2008.

English Center for International Women - Oakland, CA

English Center for International Women, 66 Franklin Street, Suite 300, Oakland, CA 94607. English Center for International Women is a small school located in Oakland, California. It is a private not-for-profit school with primarily less-than 2-year programs. It has 85 students and an admission rate of 83%. English Center for International Women has a less than one year program in General Office Occupations and Clerical Services which graduated seventy-eight students in 2008.

Heald College-Concord - Concord, CA

Heald College-Concord, 5130 Commercial Circle, Concord, CA 94520-0522. Heald College-Concord is a small college located in Concord, California. It is a private for-profit school with primarily 2-year programs and has 1,107 students. Heald College-Concord has a less than one year program in General Office Occupations and Clerical Services.


National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.


Antioch, California
Antioch, California photo by Hughly741

Antioch is located in Contra Costa County, California. It has a population of over 100,219, which has grown by 10.7% in the past ten years. The cost of living index in Antioch, 150, is far greater than the national average. New single-family homes in Antioch cost $255,600 on average, which is well below the state average. In 2008, one hundred twenty-two new homes were constructed in Antioch, down from one hundred fifty-eight the previous year.

The three big industries for women in Antioch are health care, finance and insurance, and educational services. For men, it is construction, administrative and support and waste management services, and professional, scientific, and technical services. The average travel time to work is about 42 minutes. More than 18.2% of Antioch residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 4.6%, is lower than the state average.

The unemployment rate in Antioch is 12.9%, which is greater than California's average of 12.3%.

The percentage of Antioch residents that are affiliated with a religious congregation, 38.9%, is less than both the national and state average. Iglesia Biblica Bautista Antioquia, Lone Tree Community Church and Calvary Chapel are all churches located in Antioch. The most prominent religious groups are the Catholic Church, the Baptist General Conference and the LDS (Mormon) Church.

Antioch is home to the Antioch Historical Center and the Lupine Rock Picnic Area as well as Williamson Ranch Park and Fairview Park. Shopping malls in the area include Antioch Square Shopping Center, Raleys Shopping Center and Century Plaza Shopping Center. Visitors to Antioch can choose from Antioch Executive Inn, Best Western Heritage Inn Antioch and Antioch Comfort Suites for temporary stays in the area.