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Career and Education Opportunities for Claims Adjusters

In general, claims adjusters review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures. They also report overpayments, underpayments, and other irregularities.

Select a state from the map below to find education opportunities to begin your Claims Adjuster career.


Highlighted states contain educational opportunities in Adjustment and Analysis

JOB DESCRIPTION: Claims Adjuster

Claims Adjuster video from the State of New Jersey Dept. of Labor and Workforce Development

Claims adjusters investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio. They also pay and process claims within designated authority level. Equally important, claims adjusters have to contact or interview claimants, doctors or employers to get additional data. They are often called upon to talk with legal counsel on claims requiring litigation. They are expected to report overpayments and other irregularities. Finally, claims adjusters maintain claim files such as records of settled claims and an inventory of claims requiring detailed analysis.

Every day, claims adjusters are expected to be able to listen to and understand others in meetings. They need to articulate ideas and problems. It is also important that they think through problems and come up with general rules.