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Career and Education Opportunities for Retail Sales Managers in Little Rock, Arkansas

There are many career and education opportunities for retail sales managers in the Little Rock, Arkansas area. There are currently 20,310 jobs for retail sales managers in Arkansas and this is projected to grow by 9% to about 22,210 jobs by 2016. This is better than the nation as a whole, where employment opportunities for retail sales managers are expected to grow by about 5.2%. In general, retail sales managers directly supervise sales workers in a retail establishment or department.

Income for retail sales managers is about $14 per hour or $29,440 per year on average in Arkansas. Nationally, their income is about $16 per hour or $35,310 per year. Compared with people working in the overall category of Sales and Clerical, people working as retail sales managers in Arkansas earn less. They earn less than people working in the overall category of Sales and Clerical nationally.

There are two schools within twenty-five miles of Little Rock where you can study to be a retail sales manager, among twenty-five schools of higher education total in the Little Rock area. Retail sales managers usually hold a high school diploma or GED, so you can expect to spend only a short time training to become a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Little Rock include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Ouachita Technical College - Malvern, AR

Ouachita Technical College, One College Cir, Malvern, AR 72104-0816. Ouachita Technical College is a small college located in Malvern, Arkansas. It is a public school with primarily 2-year programs and has 1,600 students. Ouachita Technical College has a one to two year program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated seven students in 2008.

ITT Technical Institute-Little Rock - Little Rock, AR

ITT Technical Institute-Little Rock, 4520 S University Ave, Little Rock, AR 72204-9925. ITT Technical Institute-Little Rock is a small school located in Little Rock, Arkansas. It is a private for-profit school with primarily 4-year or above programs. It has 652 students and an admission rate of 43%. ITT Technical Institute-Little Rock has a bachelor's degree program in E-Commerce/Electronic Commerce.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Little Rock, Arkansas

Little Rock, Arkansas
Little Rock, Arkansas photo by Broooooooce

Little Rock is located in Pulaski County, Arkansas. It has a population of over 189,515, which has grown by 3.5% in the past ten years. The cost of living index in Little Rock, 87, is well below the national average. New single-family homes in Little Rock cost $236,400 on average, which is far greater than the state average. In 2008, three hundred sixty-one new homes were built in Little Rock, down from seven hundred thirty-one the previous year.

The top three industries for women in Little Rock are health care, educational services, and public administration. For men, it is health care, professional, scientific, and technical services, and construction. The average commute to work is about 20 minutes. More than 35.5% of Little Rock residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 13.4%, is higher than the state average.

The unemployment rate in Little Rock is 6.1%, which is less than Arkansas's average of 6.9%.

The percentage of Little Rock residents that are affiliated with a religious congregation, 59.1%, is more than both the national and state average. Macedonia Spiritual Church, Baseline Christian Church and Baseline Missionary Baptist Church are all churches located in Little Rock. The largest religious groups are the Southern Baptist Convention, the United Methodist Church and the Catholic Church.

Little Rock is home to the Rock Creek Golf Course and the Barton Coliseum as well as McArthur Park Historic District and Meriwether Park. Shopping malls in the area include Mainstreet Market Shopping Center, Market Street Plaza Shopping Center and Markham Plaza Shopping Center. Visitors to Little Rock can choose from LA Quinta - Inns- Medical Center Area, Hampton Inn & Suites and Acme Motel for temporary stays in the area.