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Career and Education Opportunities for Insurance Processing Clerks in Fort Smith, Arkansas

Insurance processing clerks can find many career and educational opportunities in the Fort Smith, Arkansas area. There are currently 1,910 working insurance processing clerks in Arkansas; this should shrink by 2% to 1,880 working insurance processing clerks in the state by 2016. This is not quite as good as the nation as a whole, where employment opportunities for insurance processing clerks are expected to grow by about 0.3%. Insurance processing clerks generally process applications for, changes to, and cancellation of insurance policies.

The income of an insurance processing clerk is about $14 hourly or $29,300 yearly on average in Arkansas. In the U.S. as a whole, their income is about $15 hourly or $33,100 per year on average. Insurance processing clerks earn more than people working in the category of Clerical generally in Arkansas and more than people in the Clerical category nationally.

There are nine schools of higher education in the Fort Smith area, including one within twenty-five miles of Fort Smith where you can get a degree to start your career as an insurance processing clerk. Insurance processing clerks usually hold a high school diploma or GED, so it will take only a short time to learn to be an insurance processing clerk if you already have a high school diploma.

CAREER DESCRIPTION: Insurance Processing Clerk

In general, insurance processing clerks process applications for, changes to, and cancellation of insurance policies. They also duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

Insurance processing clerks correspond with agents to obtain data or inform them of account status or changes. They also modify and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance. Equally important, insurance processing clerks have to inspect and verify data, such as age and principal sum and value of property on insurance applications and policies. They are often called upon to examine letters from policyholders or agents, original insurance applications, and other company documents to establish if changes are needed and effects of changes. They are expected to notify insurance agents and accounting departments of policy cancellations. Finally, insurance processing clerks process and record new insurance policies and claims.

Every day, insurance processing clerks are expected to be able to see details at a very fine level of focus. They need to listen to and understand others in meetings. It is also important that they articulate ideas and problems.

It is important for insurance processing clerks to process and submit business or government forms, such as submitting applications for coverage to insurance carriers. They are often called upon to compose business correspondence for supervisors, managers and professionals. They also interview clients and take their calls to furnish customer service and obtain data on claims. They are sometimes expected to transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts. Somewhat less frequently, insurance processing clerks are also expected to correspond with agents to obtain data or inform them of account status or changes.

and process and record new insurance policies and claims. And finally, they sometimes have to transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.

Like many other jobs, insurance processing clerks must have exceptional integrity and be thorough and dependable.

Similar jobs with educational opportunities in Fort Smith include:

  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Insurance Processing Clerk Training

Carl Albert State College - Poteau, OK

Carl Albert State College, 1507 S McKenna, Poteau, OK 74953-5208. Carl Albert State College is a small college located in Poteau, Oklahoma. It is a public school with primarily 2-year programs and has 2,454 students. Carl Albert State College has a less than one year program in General Office Occupations and Clerical Services which graduated two students in 2008.


Certified Patient Account Technician: The Certified Patient Account Manager exam is every bit as challenging for patient account managers as the CPA and Bar exams are for their respective fields.

For more information, see the American Association of Healthcare Administrative Management website.

Certified Clinic Account Technician: AAHAM developed the Certified Clinic Account Technician (CCAT) examination to test the proficiency of individuals involved in the collection of patient accounts and to prepare them for the many changes to come.

For more information, see the American Association of Healthcare Administrative Management website.


Fort Smith, Arkansas
Fort Smith, Arkansas photo by Infrogmation

Fort Smith is located in Sebastian County, Arkansas. It has a population of over 84,716, which has grown by 5.5% in the past ten years. The cost of living index in Fort Smith, 82, is well below the national average. New single-family homes in Fort Smith are priced at $151,400 on average, which is above the state average. In 2008, two hundred one new homes were constructed in Fort Smith, down from two hundred ninety-four the previous year.

The top three industries for women in Fort Smith are health care, educational services, and accommodation and food services. For men, it is food, construction, and health care. The average travel time to work is about 17 minutes. More than 18.6% of Fort Smith residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.7%, is lower than the state average.

The unemployment rate in Fort Smith is 8.1%, which is greater than Arkansas's average of 6.9%.

The percentage of Fort Smith residents that are affiliated with a religious congregation, 68.8%, is more than both the national and state average. Mallalieu United Methodist Church, Loves Chapel Seventh Day Adventist Church and King Solomon Missionary Baptist Church are among the churches located in Fort Smith. The largest religious groups are the Southern Baptist Convention, the Catholic Church and the United Methodist Church.

Fort Smith is home to the Fort Smith Trolly Museum and the Fort Smith Inter-Faith Community Center as well as Riverfront Park and Kay Rodgers Park. Shopping centers in the area include Laville Shopping Center, Maybranch Shopping Center and Midland Mall Shopping Center. Visitors to Fort Smith can choose from Patel P L, Westark Inn Motel and Stonewall Jackson Inn for temporary stays in the area.