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Career and Education Opportunities for Insurance Claims Processors in Fort Smith, Arkansas

Insurance claims processors can find both educational opportunities and jobs in the Fort Smith, Arkansas area. About 1,910 people are currently employed as insurance claims processors in Arkansas. By 2016, this is expected to shrink by 2% to about 1,880 people employed. This is not quite as good as the national trend for insurance claims processors, which sees this job pool growing by about 0.3% over the next eight years. In general, insurance claims processors obtain information from insured or designated persons for purpose of settling claim with insurance carrier.

Income for insurance claims processors is about $14 hourly or $29,300 annually on average in Arkansas. Nationally, their income is about $15 per hour or $33,100 yearly. Earnings for insurance claims processors are better than earnings in the general category of Clerical in Arkansas and better than general Clerical category earnings nationally.

There are nine schools of higher education in the Fort Smith area, including one within twenty-five miles of Fort Smith where you can get a degree to start your career as an insurance claims processor. Given that the most common education level for insurance claims processors is a high school diploma or GED, you can expect to spend only a short time studying to be an insurance claims processor if you already have a high school diploma.

CAREER DESCRIPTION: Insurance Claims Processor

In general, insurance claims processors obtain information from insured or designated persons for purpose of settling claim with insurance carrier.

Insurance claims processors contact insured or other involved persons to obtain missing data. They also post or attach data to claim file. Equally important, insurance claims processors have to ready insurance claim forms and related documents and review them for completeness. They are often called upon to furnish customer service. Finally, insurance claims processors inspect insurance policies to establish coverage.

Every day, insurance claims processors are expected to be able to read and understand documents and reports. They need to articulate ideas and problems. It is also important that they see details at a very fine level of focus.

It is important for insurance claims processors to transmit claims for payment or further investigation. They are often called upon to organize and coordinate with detailed office or warehouse archives, using computers to enter, access, search and retrieve data. They also pay small claims. Somewhat less frequently, insurance claims processors are also expected to calculate amount of claim.

They also have to be able to apply insurance rating systems And finally, they sometimes have to ready insurance claim forms and related documents and review them for completeness.

Like many other jobs, insurance claims processors must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Fort Smith include:

  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Postal Clerk. Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags according to State, address, or other scheme; and examine mail for correct postage.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Insurance Claims Processor Training

Carl Albert State College - Poteau, OK

Carl Albert State College, 1507 S McKenna, Poteau, OK 74953-5208. Carl Albert State College is a small college located in Poteau, Oklahoma. It is a public school with primarily 2-year programs and has 2,454 students. Carl Albert State College has a less than one year program in General Office Occupations and Clerical Services which graduated two students in 2008.


Certified Patient Account Technician: The Certified Patient Account Manager exam is every bit as challenging for patient account managers as the CPA and Bar exams are for their respective fields.

For more information, see the American Association of Healthcare Administrative Management website.

Certified Clinic Account Technician: AAHAM developed the Certified Clinic Account Technician (CCAT) examination to test the proficiency of individuals involved in the collection of patient accounts and to prepare them for the many changes to come.

For more information, see the American Association of Healthcare Administrative Management website.


Fort Smith, Arkansas
Fort Smith, Arkansas photo by Infrogmation

Fort Smith is located in Sebastian County, Arkansas. It has a population of over 84,716, which has grown by 5.5% in the past ten years. The cost of living index in Fort Smith, 82, is well below the national average. New single-family homes in Fort Smith are priced at $151,400 on average, which is above the state average. In 2008, two hundred one new homes were constructed in Fort Smith, down from two hundred ninety-four the previous year.

The top three industries for women in Fort Smith are health care, educational services, and accommodation and food services. For men, it is food, construction, and health care. The average travel time to work is about 17 minutes. More than 18.6% of Fort Smith residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.7%, is lower than the state average.

The unemployment rate in Fort Smith is 8.1%, which is greater than Arkansas's average of 6.9%.

The percentage of Fort Smith residents that are affiliated with a religious congregation, 68.8%, is more than both the national and state average. Mallalieu United Methodist Church, Loves Chapel Seventh Day Adventist Church and King Solomon Missionary Baptist Church are among the churches located in Fort Smith. The largest religious groups are the Southern Baptist Convention, the Catholic Church and the United Methodist Church.

Fort Smith is home to the Fort Smith Trolly Museum and the Fort Smith Inter-Faith Community Center as well as Riverfront Park and Kay Rodgers Park. Shopping centers in the area include Laville Shopping Center, Maybranch Shopping Center and Midland Mall Shopping Center. Visitors to Fort Smith can choose from Patel P L, Westark Inn Motel and Stonewall Jackson Inn for temporary stays in the area.