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Career and Education Opportunities for Computer Systems Support Specialists in Tucson, Arizona

For those living in the Tucson, Arizona area, there are many career and education opportunities for computer systems support specialists. There are currently 4,150 working computer systems support specialists in Arizona; this should shrink 21% to about 3,290 working computer systems support specialists in the state by 2016. This is not quite as good as the national trend for computer systems support specialists, which sees this job pool shrinking by about 18.6% over the next eight years. Computer systems support specialists generally monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions.

A person working as a computer systems support specialist can expect to earn about $15 hourly or $31,590 annually on average in Arizona and about $17 per hour or $35,600 per year on average in the U.S. as a whole. Incomes for computer systems support specialists are better than in the overall category of Computer Operation in Arizona, and better than the overall Computer Operation category nationally.

The Tucson area is home to twenty-one schools of higher education, including one within twenty-five miles of Tucson where you can get a degree as a computer systems support specialist. The most common level of education for computer systems support specialists is an Associate's, or other 2-year degree. You can expect to spend about two years training to become a computer systems support specialist if you already have a high school diploma.

CAREER DESCRIPTION: Computer Systems Support Specialist

Computer Systems Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. They also may enter commands at a computer terminal and set controls on computer and peripheral devices.

Computer systems support specialists monitor systems for equipment failure or errors in performance. They also operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Equally important, computer systems support specialists have to respond to program error messages by finding and correcting problems or terminating the program. They are often called upon to notify supervisor or computer maintenance technicians of equipment malfunctions. They are expected to enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Finally, computer systems support specialists answer telephone calls to help computer users encountering problems.

Every day, computer systems support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they focus attention on specific tasks without being distracted.

It is important for computer systems support specialists to retrieve, separate and sort program output as needed, and send data to specified users. They are often called upon to read job set-up instructions to establish apparatus to be used, order of use, material such as disks and paper to be loaded, and control settings. They also record data such as computer operating time, problems that occurred, and actions taken. They are sometimes expected to oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to insure efficient use. Somewhat less frequently, computer systems support specialists are also expected to type command on keyboard to transfer encoded data from memory unit to magnetic tape and help in labeling, classifying, cataloging and maintaining tapes.

They also have to be able to clear equipment at end of operating run and review schedule to establish next assignment And finally, they sometimes have to respond to program error messages by finding and correcting problems or terminating the program.

Like many other jobs, computer systems support specialists must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in Tucson include:

  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Computer Systems Support Specialist Training

Pima Community College - Tucson, AZ

Pima Community College, 401 North Bonita Avenue, Tucson, AZ 85709-5000. Pima Community College is a large college located in Tucson, Arizona. It is a public school with primarily 2-year programs and has 30,529 students. Pima Community College has a less than one year and a one to two year program in Data Processing and Data Processing Technology/Technician.

CERTIFICATIONS

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

LOCATION INFORMATION: Tucson, Arizona

Tucson, Arizona
Tucson, Arizona photo by Howcheng

Tucson is situated in Pima County, Arizona. It has a population of over 541,811, which has grown by 11.3% in the past ten years. The cost of living index in Tucson, 88, is well below the national average. New single-family homes in Tucson are priced at $179,100 on average, which is well below the state average. In 2008, five hundred sixty-five new homes were built in Tucson, down from 1,131 the previous year.

The three big industries for women in Tucson are health care, educational services, and accommodation and food services. For men, it is construction, accommodation and food services, and educational services. The average commute to work is about 22 minutes. More than 22.9% of Tucson residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.0%, is higher than the state average.

The unemployment rate in Tucson is 9.2%, which is less than Arizona's average of 9.3%.

The percentage of Tucson residents that are affiliated with a religious congregation, 44.9%, is less than the national average but more than the state average. The largest religious groups are the Catholic Church, the Southern Baptist Convention and the LDS (Mormon) Church.

Tucson is home to the Arizona Correctional Training Facility and the Silverbell Golf Course as well as Vista del Pueblo Park and Verde Meadows Park. Shopping centers in the area include Gaslight Square Shopping Center, Grant Park Shopping Center and Grant Plaza South Shopping Center. Visitors to Tucson can choose from LA Quinta, Casa Tierra Adobe B & B Inn and Best Western Executive Inn for temporary stays in the area.