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Career and Education Opportunities for Computer Systems Support Specialists in Scottsdale, Arizona

There is a wide variety of career and education opportunities for computer systems support specialists in the Scottsdale, Arizona area. There are currently 4,150 jobs for computer systems support specialists in Arizona and this is projected to shrink by 21% to 3,290 jobs by 2016. This is not quite as good as the nation as a whole, where employment opportunities for computer systems support specialists are expected to shrink by about 18.6%. In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions.

The income of a computer systems support specialist is about $15 per hour or $31,590 annually on average in Arizona. In the U.S. as a whole, their income is about $17 hourly or $35,600 yearly on average. Compared with people working in the overall category of Computer Operation, people working as computer systems support specialists in Arizona earn more. They earn more than people working in the overall category of Computer Operation nationally.

There are seventy-six schools of higher education in the Scottsdale area, including one within twenty-five miles of Scottsdale where you can get a degree to start your career as a computer systems support specialist. Given that the most common education level for computer systems support specialists is an Associate's, or other 2-year degree, you can expect to spend about two years studying to be a computer systems support specialist if you already have a high school diploma.

CAREER DESCRIPTION: Computer Systems Support Specialist

Computer Systems Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. They also may enter commands at a computer terminal and set controls on computer and peripheral devices.

Computer systems support specialists monitor systems for equipment failure or errors in performance. They also operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Equally important, computer systems support specialists have to respond to program error messages by finding and correcting problems or terminating the program. They are often called upon to notify supervisor or computer maintenance technicians of equipment malfunctions. They are expected to enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Finally, computer systems support specialists answer telephone calls to help computer users encountering problems.

Every day, computer systems support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they focus attention on specific tasks without being distracted.

It is important for computer systems support specialists to retrieve, separate and sort program output as needed, and send data to specified users. They are often called upon to read job set-up instructions to establish apparatus to be used, order of use, material such as disks and paper to be loaded, and control settings. They also record data such as computer operating time, problems that occurred, and actions taken. They are sometimes expected to oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to insure efficient use. Somewhat less frequently, computer systems support specialists are also expected to type command on keyboard to transfer encoded data from memory unit to magnetic tape and help in labeling, classifying, cataloging and maintaining tapes.

They also have to be able to clear equipment at end of operating run and review schedule to establish next assignment And finally, they sometimes have to respond to program error messages by finding and correcting problems or terminating the program.

Like many other jobs, computer systems support specialists must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in Scottsdale include:

  • Computer Clerk. Operate data entry device.
  • Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Computer Systems Support Specialist Training

Rio Salado College - Tempe, AZ

Rio Salado College, 2323 W 14th St, Tempe, AZ 85281. Rio Salado College is a large college located in Tempe, Arizona. It is a public school with primarily 2-year programs and has 19,186 students. Rio Salado College has a less than one year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated 202 and fifty-seven students respectively in 2008.

CERTIFICATIONS

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

LOCATION INFORMATION: Scottsdale, Arizona

Scottsdale, Arizona
Scottsdale, Arizona photo by Flyer84

Scottsdale is located in Maricopa County, Arizona. It has a population of over 235,371, which has grown by 16.1% in the past ten years. The cost of living index in Scottsdale, 104, is above the national average. New single-family homes in Scottsdale are priced at $633,700 on average, which is far greater than the state average. In 2008, two hundred thirty-three new homes were constructed in Scottsdale, down from six hundred eighty-nine the previous year.

The three big industries for women in Scottsdale are health care, professional, scientific, and technical services, and educational services. For men, it is professional, scientific, and technical services, finance and insurance, and accommodation and food services. The average travel time to work is about 24 minutes. More than 44.1% of Scottsdale residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 14.7%, is higher than the state average.

The unemployment rate in Scottsdale is 6.4%, which is less than Arizona's average of 9.3%.

The percentage of Scottsdale residents that are affiliated with a religious congregation, 39.7%, is less than the national average but more than the state average. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Scottsdale is home to the Arabian Library and the McCormick Ranch Golf Course as well as Indian Bend Wash Greenbelt and McCormick Railroad Park. Shopping centers in the area include Los Arcos Mall, Park Scottsdale Shopping Center and Papago Plaza Shopping Center. Visitors to Scottsdale can choose from Hyatt Regency & Resorts - Hyatt Regency Scottsdale Resort, Doubletree Paradise Valley and Innsuites Hotel-Scottsdale for temporary stays in the area.