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Career and Education Opportunities for Travel Agents in Phoenix, Arizona

Phoenix, Arizona provides a wide variety of opportunities, both career and educational, for travel agents. There are currently 1,360 working travel agents in Arizona; this should grow by 15% to 1,560 working travel agents in the state by 2016. This is better than the nation as a whole, where employment opportunities for travel agents are expected to shrink by about 1.1%. In general, travel agents plan and sell transportation and accommodations for travel agency customers.

Income for travel agents is about $15 hourly or $31,700 yearly on average in Arizona. Nationally, their income is about $14 per hour or $30,570 yearly. Incomes for travel agents are better than in the overall category of Travel in Arizona, and better than the overall Travel category nationally.

The Phoenix area is home to seventy-six schools of higher education, including two within twenty-five miles of Phoenix where you can get a degree as a travel agent. The most common level of education for travel agents is a high school diploma or GED. It will take only a short time to learn to be a travel agent if you already have a high school diploma.

CAREER DESCRIPTION: Travel Agent

Travel Agent video from the State of New Jersey Dept. of Labor and Workforce Development

In general, travel agents plan and sell transportation and accommodations for travel agency customers. They also determine destination, modes of transportation, travel dates, and accommodations required.

Travel agents compute costs of travel and accommodations, using calculators, computers, carrier tariff books, and hotel rate books. They also furnish customers with brochures and publications containing travel data, such as local customs, points of interest, or foreign country regulations. Equally important, travel agents have to collect payments for transportation and accommodations from customers. They are often called upon to book transportation and hotel reservations, using computer terminals or telephones. They are expected to print or request transportation carrier tickets, using computer printer systems or system links to travel carrier. Finally, travel agents talk with customers to establish destination, mode of transportation and accommodations required.

Every day, travel agents are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.

They also have to be able to talk with customers to establish destination, mode of transportation and accommodations required And finally, they sometimes have to compute costs of travel and accommodations, using calculators, computers, carrier tariff books, and hotel rate books.

Like many other jobs, travel agents must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in Phoenix include:

  • Rental Counter Clerk. Receive orders for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

EDUCATIONAL OPPORTUNITIES: Travel Agent Training

Mesa Community College - Mesa, AZ

Mesa Community College, 1833 W Southern Ave, Mesa, AZ 85202. Mesa Community College is a large college located in Mesa, Arizona. It is a public school with primarily 2-year programs and has 23,825 students. Mesa Community College has a less than one year program in Selling Skills and Sales Operations.

Phoenix College - Phoenix, AZ

Phoenix College, 1202 W Thomas Rd, Phoenix, AZ 85013. Phoenix College is a large college located in Phoenix, Arizona. It is a public school with primarily 2-year programs and has 10,917 students. Phoenix College has 2 areas of study related to Travel Agent. They are:

  • Selling Skills and Sales Operations, associate's degree.
  • Tourism and Travel Services Marketing Operations, one to two year and associate's degree.

CERTIFICATIONS

Certified Sales Professional: The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling.

For more information, see the Manufacturers Representatives Educational Research Foundation website.

LOCATION INFORMATION: Phoenix, Arizona

Phoenix, Arizona
Phoenix, Arizona photo by Urban

Phoenix is located in Maricopa County, Arizona. It has a population of over 1,567,924, which has grown by 18.7% over the last ten years. The cost of living index in Phoenix, 93, is below the national average. New single-family homes in Phoenix cost $218,200 on average, which is below the state average. In 2008, 2,176 new homes were built in Phoenix, down from 6,560 the previous year.

The top three industries for women in Phoenix are health care, educational services, and accommodation and food services. For men, it is construction, administrative and support and waste management services, and accommodation and food services. The average travel time to work is about 26 minutes. More than 22.7% of Phoenix residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 7.6%, is lower than the state average.

The unemployment rate in Phoenix is 10.0%, which is greater than Arizona's average of 9.3%.

The percentage of Phoenix residents that are affiliated with a religious congregation, 39.7%, is less than the national average but more than the state average. San Francisco Xavier and Good Shepherd Convent are among the churches located in Phoenix. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Phoenix is home to the Arizona Highway Patrol Headquarters and the Gila Valley Lookout as well as Indian Bend Park and Stephen Park. Shopping centers in the area include Alta Vista Shopping Center, Arcadia Plaza Shopping Center and Arcadia Village Shopping Center. Visitors to Phoenix can choose from Four Seasons Limousine LLC, Maricopa Manor B&B Inn and Motel 6 for temporary stays in the area.