Career and Education Opportunities for Medical Secretaries in Phoenix, Arizona
There is a wide variety of career and education opportunities for medical secretaries in the Phoenix, Arizona area. About 6,610 people are currently employed as medical secretaries in Arizona. By 2016, this is expected to grow 24% to 8,200 people employed. This is not quite as good as the national trend for medical secretaries, which sees this job pool growing by about 26.6% over the next eight years. In general, medical secretaries perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.
Income for medical secretaries is about $14 per hour or $29,640 yearly on average in Arizona. Nationally, their income is about $14 hourly or $29,680 annually. Earnings for medical secretaries are not quite as good as earnings in the general category of Secretarial in Arizona and not quite as good as general Secretarial category earnings nationally.
The Phoenix area is home to seventy-six schools of higher education, including ten within twenty-five miles of Phoenix where you can get a degree as a medical secretary. Medical secretaries usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a medical secretary if you already have a high school diploma.
CAREER DESCRIPTION: Medical Secretary
In general, medical secretaries perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. They also duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Medical secretaries answer telephones, and direct calls to appropriate staff. They also greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Equally important, medical secretaries have to transmit correspondence and medical archives by mail, e-mail, or fax. They are often called upon to operate office equipment such as voice mail messaging systems, and use word processing and other software applications to ready reports, invoices, financial statements, letters, case histories and medical archives. They are expected to receive and route messages and documents such as laboratory results to appropriate staff. Finally, medical secretaries schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
Every day, medical secretaries are expected to be able to listen to and understand others in meetings. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.
It is important for medical secretaries to interview patients to finish documents and forms such as intake and insurance forms. They are often called upon to perform various clerical and administrative functions. They also maintain medical archives, technical library and correspondence files. They are sometimes expected to compile and record medical charts and correspondence, using typewriter or personal computer. Somewhat less frequently, medical secretaries are also expected to maintain medical archives, technical library and correspondence files.
and arrange hospital admissions for patients. And finally, they sometimes have to complete insurance and other claim forms.
Like many other jobs, medical secretaries must have exceptional integrity and be reliable.
Similar jobs with educational opportunities in Phoenix include:
- Administrative Assistant. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
- Library Clerk. Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
- Office Machine Operator. Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
- Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
- Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
EDUCATIONAL OPPORTUNITIES: Medical Secretary Training
Everest College-Mesa - Mesa, AZ
Everest College-Mesa, 5416 East Baseline Ste. 200, Mesa, AZ 85206. Everest College-Mesa is a small college located in Mesa, Arizona. It is a private for-profit school with primarily 4-year or above programs. It has 144 students and an admission rate of 68%. Everest College-Mesa has a less than one year program in Medical Office Assistant/Specialist which graduated eighty students in 2008.
Anthem College-Phoenix - Phoenix, AZ
Anthem College-Phoenix, 1515 E Indian School Road, Phoenix, AZ 85014. Anthem College-Phoenix is a small college located in Phoenix, Arizona. It is a private for-profit school with primarily 4-year or above programs and has 1,836 students. Anthem College-Phoenix has a less than one year and an associate's degree program in Medical Insurance Specialist/Medical Biller which graduated six and 723 students respectively in 2008.
Arizona College of Allied Health - Glendale, AZ
Arizona College of Allied Health, 4425 W Olive Avenue Suite 300, Glendale, AZ 85302. Arizona College of Allied Health is a small college located in Glendale, Arizona. It is a private for-profit school with primarily 2-year programs and has 178 students. Arizona College of Allied Health has a less than one year program in Medical Administrative/Executive Assistant & Medical Secretary which graduated ten students in 2008.
The Bryman School of Arizona - Phoenix, AZ
The Bryman School of Arizona, 2250 W. Peoria Ave. A-100, Phoenix, AZ 85029. The Bryman School of Arizona is a small school located in Phoenix, Arizona. It is a private for-profit school with primarily 2-year programs and has 682 students. The Bryman School of Arizona has a less than one year and an associate's degree program in Medical Insurance Specialist/Medical Biller which graduated twenty-one and twenty-one students respectively in 2008.
Pima Medical Institute - Mesa, AZ
Pima Medical Institute, 957 S. Dobson Road, Mesa, AZ 85202. Pima Medical Institute is a small school located in Mesa, Arizona. It is a private for-profit school with primarily 2-year programs and has 883 students. Pima Medical Institute has a less than one year program in Medical Administrative/Executive Assistant & Medical Secretary which graduated thirty-nine students in 2008.
Phoenix College - Phoenix, AZ
Phoenix College, 1202 W Thomas Rd, Phoenix, AZ 85013. Phoenix College is a large college located in Phoenix, Arizona. It is a public school with primarily 2-year programs and has 10,917 students. Phoenix College has a one to two year and an associate's degree program in Medical Administrative/Executive Assistant & Medical Secretary.
IIA College - Mesa, AZ
IIA College, 925 S Gilbert Rd Ste 201, Mesa, AZ 85204-4448. IIA College is a small college located in Mesa, Arizona. It is a private for-profit school with primarily 4-year or above programs and has 225 students. IIA College has a less than one year program in Medical Administrative/Executive Assistant & Medical Secretary which graduated twelve students in 2008.
Lamson College - Tempe, AZ
Lamson College, 875 W. Elliot Road Suite 206, Tempe, AZ 85284. Lamson College is a small college located in Tempe, Arizona. It is a private for-profit school with primarily 2-year programs and has 483 students. Lamson College has a one to two year program in Medical Insurance Specialist/Medical Biller which graduated sixty-four students in 2008.
GateWay Community College - Phoenix, AZ
GateWay Community College, 108 N. 40th Street, Phoenix, AZ 85034. GateWay Community College is a medium sized college located in Phoenix, Arizona. It is a public school with primarily 2-year programs and has 6,853 students. GateWay Community College has a less than one year and a one to two year program in Medical Administrative/Executive Assistant & Medical Secretary.
IIA College - Phoenix, AZ
IIA College, 4240 W. Bethany Home Rd., Phoenix, AZ 85019-1600. IIA College is a small college located in Phoenix, Arizona. It is a private for-profit school with primarily 4-year or above programs and has 650 students. IIA College has a less than one year program in Medical Administrative/Executive Assistant & Medical Secretary which graduated thirty-three students in 2008.
Certified Patient Account Manager: American Association of Healthcare Administrative Management (AAHAM) CPAM certification is available only to National AAHAM members who are in good standing and have a minimum of four years health care experience, or two years health care experience and a two-year college or university associates degree.
For more information, see the American Association of Healthcare Administrative Management website.
Certified Coding Specialist: Coding accuracy is highly important to healthcare organizations, and has an impact on revenues and describing health outcomes.
For more information, see the American Health Information Management Association website.
Registered Health Information Technician: With experience, the RHIT credential holds solid potential for advancement to management positions, especially when combined with a bachelor's degree.
For more information, see the American Health Information Management Association website.
Certified Medical Administrative Specialist: This certification is for medical administrative specialists who serves a key role in medical office, clinic and hospital settings.
For more information, see the American Medical Technologists website.
Certified Medical Coder: Experienced medical office professionals with exceptional coding skills are eligible to sit for the Certified Medical Coder (CMC) exam.
For more information, see the Practice Management Institute website.
LOCATION INFORMATION: Phoenix, Arizona
Phoenix is located in Maricopa County, Arizona. It has a population of over 1,567,924, which has grown by 18.7% over the last ten years. The cost of living index in Phoenix, 93, is below the national average. New single-family homes in Phoenix cost $218,200 on average, which is below the state average. In 2008, 2,176 new homes were built in Phoenix, down from 6,560 the previous year.
The top three industries for women in Phoenix are health care, educational services, and accommodation and food services. For men, it is construction, administrative and support and waste management services, and accommodation and food services. The average travel time to work is about 26 minutes. More than 22.7% of Phoenix residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 7.6%, is lower than the state average.
The unemployment rate in Phoenix is 10.0%, which is greater than Arizona's average of 9.3%.
The percentage of Phoenix residents that are affiliated with a religious congregation, 39.7%, is less than the national average but more than the state average. San Francisco Xavier and Good Shepherd Convent are among the churches located in Phoenix. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.
Phoenix is home to the Arizona Highway Patrol Headquarters and the Gila Valley Lookout as well as Indian Bend Park and Stephen Park. Shopping centers in the area include Alta Vista Shopping Center, Arcadia Plaza Shopping Center and Arcadia Village Shopping Center. Visitors to Phoenix can choose from Four Seasons Limousine LLC, Maricopa Manor B&B Inn and Motel 6 for temporary stays in the area.