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Career and Education Opportunities for Freight Representatives in Phoenix, Arizona

Phoenix, Arizona provides a wide variety of opportunities, both career and educational, for freight representatives. Currently, 1,230 people work as freight representatives in Arizona. This is expected to grow 2% to about 1,250 people by 2016. This is not quite as good as the national trend for freight representatives, which sees this job pool growing by about 23.9% over the next eight years. In general, freight representatives expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks.

The income of a freight representative is about $18 hourly or $38,450 yearly on average in Arizona. In the U.S. as a whole, their income is about $17 hourly or $37,270 annually on average. Freight representatives earn more than people working in the category of Dispatching and Logistics generally in Arizona and more than people in the Dispatching and Logistics category nationally.

There are two schools within twenty-five miles of Phoenix where you can study to be a freight representative, among seventy-six schools of higher education total in the Phoenix area. The most common level of education for freight representatives is a Bachelor's degree. You can expect to spend about four years training to become a freight representative if you already have a high school diploma.

CAREER DESCRIPTION: Freight Representative

Freight Representative video from the State of New Jersey Dept. of Labor and Workforce Development

In general, freight representatives expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. They also take orders from customers and arrange pickup of freight and cargo for delivery to loading platform.

Every day, freight representatives are expected to be able to listen to and understand others in meetings. They need to articulate ideas and problems.

It is important for freight representatives to notify consignees or customers of the arrival of freight or baggage, and manage delivery. They are often called upon to advise clients on transportation and payment methods. They also negotiate and arrange transport of goods with shipping or freight companies. They are sometimes expected to pack goods for shipping, using tools such as staplers and hammers. Somewhat less frequently, freight representatives are also expected to direct delivery trucks to shipping doors or designated marshalling areas, and help load and unload goods safely.

Freight representatives sometimes are asked to send samples of products to quality control units for inspection. They also have to be able to keep archives of all goods shipped and stored and assemble containers and crates used to transport items such as machines or vehicles. And finally, they sometimes have to retrieve stored items and trace lost shipments as needed.

Like many other jobs, freight representatives must be thorough and dependable and be able to work independently and make decisions on their own.

Similar jobs with educational opportunities in Phoenix include:

  • Dispatcher. Schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
  • Mail Carrier and Clerk. Sort mail for delivery. Deliver mail on established route by vehicle or on foot.
  • Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.
  • Shipping and Receiving Clerk. Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Freight Representative Training

Scottsdale Community College - Scottsdale, AZ

Scottsdale Community College, 9000 E Chaparral Rd, Scottsdale, AZ 85256. Scottsdale Community College is a large college located in Scottsdale, Arizona. It is a public school with primarily 2-year programs and has 10,077 students. Scottsdale Community College has a less than one year program in General Office Occupations and Clerical Services which graduated one student in 2008.

Phoenix College - Phoenix, AZ

Phoenix College, 1202 W Thomas Rd, Phoenix, AZ 85013. Phoenix College is a large college located in Phoenix, Arizona. It is a public school with primarily 2-year programs and has 10,917 students. Phoenix College has a less than one year program in General Office Occupations and Clerical Services.


Professional Designation in Logistics and Supply Chain Management : Due to an overwhelming request for an entry level industry certification, the American Society of Transportation and Logistics (AST&L) now offers the Professional Designation in Logistics and Supply Chain Management (PLS) to professionals seeking an understanding of the key strategies for improving customer service and increasing the efficiency of their logistics and supply chain operations.

For more information, see the American Society of Transportation and Logistics, Inc. website.


Phoenix, Arizona
Phoenix, Arizona photo by Urban

Phoenix is located in Maricopa County, Arizona. It has a population of over 1,567,924, which has grown by 18.7% over the last ten years. The cost of living index in Phoenix, 93, is below the national average. New single-family homes in Phoenix cost $218,200 on average, which is below the state average. In 2008, 2,176 new homes were built in Phoenix, down from 6,560 the previous year.

The top three industries for women in Phoenix are health care, educational services, and accommodation and food services. For men, it is construction, administrative and support and waste management services, and accommodation and food services. The average travel time to work is about 26 minutes. More than 22.7% of Phoenix residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 7.6%, is lower than the state average.

The unemployment rate in Phoenix is 10.0%, which is greater than Arizona's average of 9.3%.

The percentage of Phoenix residents that are affiliated with a religious congregation, 39.7%, is less than the national average but more than the state average. San Francisco Xavier and Good Shepherd Convent are among the churches located in Phoenix. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Phoenix is home to the Arizona Highway Patrol Headquarters and the Gila Valley Lookout as well as Indian Bend Park and Stephen Park. Shopping centers in the area include Alta Vista Shopping Center, Arcadia Plaza Shopping Center and Arcadia Village Shopping Center. Visitors to Phoenix can choose from Four Seasons Limousine LLC, Maricopa Manor B&B Inn and Motel 6 for temporary stays in the area.