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Career and Education Opportunities for Bank Tellers in Phoenix, Arizona

Bank tellers can find many career and educational opportunities in the Phoenix, Arizona area. There are currently 9,500 working bank tellers in Arizona; this should grow by 13% to about 10,730 working bank tellers in the state by 2016. This is better than the national trend for bank tellers, which sees this job pool growing by about 6.2% over the next eight years. In general, bank tellers receive and pay out money.

Bank tellers earn about $11 per hour or $24,170 per year on average in Arizona and about $11 per hour or $23,610 per year on average nationally. Bank tellers earn less than people working in the category of Billing and Bookkeeping generally in Arizona and less than people in the Billing and Bookkeeping category nationally.

The Phoenix area is home to seventy-six schools of higher education, including three within twenty-five miles of Phoenix where you can get a degree as a bank teller. The most common level of education for bank tellers is a high school diploma or GED. You can expect to spend only a short time training to become a bank teller if you already have a high school diploma.

CAREER DESCRIPTION: Bank Teller

Bank Teller video from the State of New Jersey Dept. of Labor and Workforce Development

In general, bank tellers receive and pay out money. They also keep records of money and negotiable instruments involved in a financial institution's various transactions.

Bank tellers cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. They also receive checks and cash for deposit and check precision of deposit slips. Equally important, bank tellers have to count currency and checks received, by hand or using currency-counting machines, to ready them for deposit or shipment to branch banks or the Federal Reserve Bank. They are often called upon to balance currency and checks in cash drawers at ends of shifts, and calculate daily transactions using computers or adding machines. They are expected to examine checks for endorsements and to confirm other data such as dates, bank names, identification of the persons receiving payments and the legality of the documents. Finally, bank tellers identify transaction mistakes when debits and credits do not balance.

Every day, bank tellers are expected to be able to listen to and understand others in meetings. They need to understand what others are saying to them even in a noisy environment.

It is important for bank tellers to enter customers' transactions into computers to record transactions and issue computer-generated receipts. They are often called upon to arrange monies received in cash boxes and coin dispensers in line with denomination. They also carry out special services for customers. They are sometimes expected to sort and file deposit slips and checks. Somewhat less frequently, bank tellers are also expected to perform clerical tasks such as typing and microfilm photography.

They also have to be able to issue checks to bond owners in settlement of transactions and receive and count daily inventories of cash and travelers' checks. And finally, they sometimes have to arrange monies received in cash boxes and coin dispensers in line with denomination.

Like many other jobs, bank tellers must be thorough and dependable and have exceptional integrity.

Similar jobs with educational opportunities in Phoenix include:

  • Accounts Receivable Specialist. Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
  • Bookkeeper. Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Clerk. Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
  • Gaming Cashier. Conduct financial transactions for patrons in gaming establishments. May reconcile daily summaries of transactions to balance books. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gaming chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Payroll Machine Operator. Operate machines that automatically perform mathematical processes, such as addition, subtraction, and division, to calculate and record billing, accounting, and other numerical data. Duties include operating special billing machines to prepare statements, bills, and invoices, and operating bookkeeping machines to copy and post data, make computations, and compile records of transactions.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.

EDUCATIONAL OPPORTUNITIES: Bank Teller Training

Rio Salado College - Tempe, AZ

Rio Salado College, 2323 W 14th St, Tempe, AZ 85281. Rio Salado College is a large college located in Tempe, Arizona. It is a public school with primarily 2-year programs and has 19,186 students. Rio Salado College has a less than one year program in Banking and Financial Support Services which graduated seventy-six students in 2008.

Mesa Community College - Mesa, AZ

Mesa Community College, 1833 W Southern Ave, Mesa, AZ 85202. Mesa Community College is a large college located in Mesa, Arizona. It is a public school with primarily 2-year programs and has 23,825 students. Mesa Community College has an associate's degree program in Banking and Financial Support Services.

Phoenix College - Phoenix, AZ

Phoenix College, 1202 W Thomas Rd, Phoenix, AZ 85013. Phoenix College is a large college located in Phoenix, Arizona. It is a public school with primarily 2-year programs and has 10,917 students. Phoenix College has less than one year, one to two year, and associate's degree programs in Banking and Financial Support Services which graduated zero, zero, and one students respectively in 2008.

CERTIFICATIONS

Certified Bank Teller: Applicable to financial services professionals who have completed the AIB Bank Teller Certificate and who function as bank tellers.

For more information, see the Institute of Certified Bankers website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Phoenix, Arizona

Phoenix, Arizona
Phoenix, Arizona photo by Urban

Phoenix is located in Maricopa County, Arizona. It has a population of over 1,567,924, which has grown by 18.7% over the last ten years. The cost of living index in Phoenix, 93, is below the national average. New single-family homes in Phoenix cost $218,200 on average, which is below the state average. In 2008, 2,176 new homes were built in Phoenix, down from 6,560 the previous year.

The top three industries for women in Phoenix are health care, educational services, and accommodation and food services. For men, it is construction, administrative and support and waste management services, and accommodation and food services. The average travel time to work is about 26 minutes. More than 22.7% of Phoenix residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 7.6%, is lower than the state average.

The unemployment rate in Phoenix is 10.0%, which is greater than Arizona's average of 9.3%.

The percentage of Phoenix residents that are affiliated with a religious congregation, 39.7%, is less than the national average but more than the state average. San Francisco Xavier and Good Shepherd Convent are among the churches located in Phoenix. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Phoenix is home to the Arizona Highway Patrol Headquarters and the Gila Valley Lookout as well as Indian Bend Park and Stephen Park. Shopping centers in the area include Alta Vista Shopping Center, Arcadia Plaza Shopping Center and Arcadia Village Shopping Center. Visitors to Phoenix can choose from Four Seasons Limousine LLC, Maricopa Manor B&B Inn and Motel 6 for temporary stays in the area.