Career and Education Opportunities for Hotel or Motel Managers in Phoenix, Arizona
Hotel or motel managers can find both educational opportunities and jobs in the Phoenix, Arizona area. There are currently 2,590 jobs for hotel or motel managers in Arizona and this is projected to grow by 5% to about 2,720 jobs by 2016. This is better than the national trend for hotel or motel managers, which sees this job pool growing by about 4.7% over the next eight years. In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Income for hotel or motel managers is about $18 hourly or $39,020 annually on average in Arizona. Nationally, their income is about $22 hourly or $45,800 annually. Incomes for hotel or motel managers are not quite as good as in the overall category of Services in Arizona, and not quite as good as the overall Services category nationally. People working as hotel or motel managers can fill a number of jobs, such as: recreational resort manager, hotel director, and campground manager.
The Phoenix area is home to seventy-six schools of higher education, including five within twenty-five miles of Phoenix where you can get a degree as a hotel or motel manager. Hotel or motel managers usually hold an Associate's, or other 2-year degree, so it will take about two years to learn to be a hotel or motel manager if you already have a high school diploma.
CAREER DESCRIPTION: Hotel or Motel Manager
In general, hotel or motel managers plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Hotel or motel managers answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints. They also inspect guest rooms and grounds for cleanliness and appearance. Equally important, hotel or motel managers have to train staff members. Finally, hotel or motel managers ready required paperwork pertaining to departmental functions.
Every day, hotel or motel managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.
It is important for hotel or motel managers to design and implement policies and processes for the operation of a department or establishment. They are often called upon to participate in financial efforts such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. They also observe and monitor staff performance to insure efficient operations and adherence to facility's policies and procedures. They are sometimes expected to show or assign accommodations. Somewhat less frequently, hotel or motel managers are also expected to book tickets for guests for local tours and attractions.
They also have to be able to assign duties to staff, and schedule shifts And finally, they sometimes have to meet and cooperate with other managers to insure coordination of hotel efforts.
Like many other jobs, hotel or motel managers must believe in cooperation and coordination and have strong self control in the face of challenging situations.
Similar jobs with educational opportunities in Phoenix include:
- Casino Manager. Plan, organize, direct, or coordinate gaming operations in a casino. Formulate gaming policies for their area of responsibility.
- Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
- Funeral Director. Perform various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary for embalming, interviewing family or other authorized person to arrange details, selecting pallbearers, procuring official for religious rites, and providing transportation for mourners.
- Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
EDUCATIONAL OPPORTUNITIES: Hotel or Motel Manager Training
Mesa Community College - Mesa, AZ
Mesa Community College, 1833 W Southern Ave, Mesa, AZ 85202. Mesa Community College is a large college located in Mesa, Arizona. It is a public school with primarily 2-year programs and has 23,825 students. Mesa Community College has a less than one year program in Selling Skills and Sales Operations.
Scottsdale Community College - Scottsdale, AZ
Scottsdale Community College, 9000 E Chaparral Rd, Scottsdale, AZ 85256. Scottsdale Community College is a large college located in Scottsdale, Arizona. It is a public school with primarily 2-year programs and has 10,077 students. Scottsdale Community College has 3 areas of study related to Hotel or Motel Manager. They are:
- Hospitality Administration/Management, one to two year.
- Hotel/Motel Administration/Management, one to two year and associate's degree which graduated one and thirteen students respectively in 2008.
- Resort Management, one to two year and associate's degree which graduated one and one students respectively in 2008.
Phoenix College - Phoenix, AZ
Phoenix College, 1202 W Thomas Rd, Phoenix, AZ 85013. Phoenix College is a large college located in Phoenix, Arizona. It is a public school with primarily 2-year programs and has 10,917 students. Phoenix College has 3 areas of study related to Hotel or Motel Manager. They are:
- Hotel/Motel Administration/Management, less than one year.
- Selling Skills and Sales Operations, associate's degree.
- Hospitality and Recreation Marketing Operations, less than one year.
University of Phoenix-Online Campus - Phoenix, AZ
University of Phoenix-Online Campus, 3157 E. Elwood Street, Phoenix, AZ 85034-7209. University of Phoenix-Online Campus is a large university located in Phoenix, Arizona. It is a private for-profit school with primarily 4-year or above programs and has 181,146 students. University of Phoenix-Online Campus has a bachelor's degree program in Resort Management which graduated six students in 2008.
Estrella Mountain Community College - Avondale, AZ
Estrella Mountain Community College, 3000 N Dysart Rd, Avondale, AZ 85323-1000. Estrella Mountain Community College is a medium sized college located in Avondale, Arizona. It is a public school with primarily 2-year programs and has 6,358 students. Estrella Mountain Community College has a one to two year and an associate's degree program in Hotel/Motel Administration/Management which graduated one and two students respectively in 2008.
Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives everywhere from small businesses to multinational corporations that can have regional or global focus in a variety of service and industrial settings.
For more information, see the American Society for Quality website.
Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.
For more information, see the Dynamic Works Institute website.
Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.
For more information, see the Institute of Certified Professional Managers website.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.
For more information, see the Project Management Institute website.
LOCATION INFORMATION: Phoenix, Arizona
Phoenix is located in Maricopa County, Arizona. It has a population of over 1,567,924, which has grown by 18.7% over the last ten years. The cost of living index in Phoenix, 93, is below the national average. New single-family homes in Phoenix cost $218,200 on average, which is below the state average. In 2008, 2,176 new homes were built in Phoenix, down from 6,560 the previous year.
The top three industries for women in Phoenix are health care, educational services, and accommodation and food services. For men, it is construction, administrative and support and waste management services, and accommodation and food services. The average travel time to work is about 26 minutes. More than 22.7% of Phoenix residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 7.6%, is lower than the state average.
The unemployment rate in Phoenix is 10.0%, which is greater than Arizona's average of 9.3%.
The percentage of Phoenix residents that are affiliated with a religious congregation, 39.7%, is less than the national average but more than the state average. San Francisco Xavier and Good Shepherd Convent are among the churches located in Phoenix. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.
Phoenix is home to the Arizona Highway Patrol Headquarters and the Gila Valley Lookout as well as Indian Bend Park and Stephen Park. Shopping centers in the area include Alta Vista Shopping Center, Arcadia Plaza Shopping Center and Arcadia Village Shopping Center. Visitors to Phoenix can choose from Four Seasons Limousine LLC, Maricopa Manor B&B Inn and Motel 6 for temporary stays in the area.