Career and Education Opportunities for Food Service Managers in Phoenix, Arizona
If you want to be a food service manager, the Phoenix, Arizona area offers many opportunities both for education and employment. About 9,520 people are currently employed as food service managers in Arizona. By 2016, this is expected to grow 7% to about 10,200 people employed. This is better than the national trend for food service managers, which sees this job pool growing by about 5.3% over the next eight years. Food service managers generally plan, direct, or coordinate activities of an organization or department that serves food and beverages.
The income of a food service manager is about $20 hourly or $42,860 yearly on average in Arizona. In the U.S. as a whole, their income is about $22 per hour or $46,320 per year on average. Incomes for food service managers are not quite as good as in the overall category of Services in Arizona, and not quite as good as the overall Services category nationally. Jobs in this field include: director of catering, kitchen manager, and lunchroom operator.
There are four schools within twenty-five miles of Phoenix where you can study to be a food service manager, among seventy-six schools of higher education total in the Phoenix area. The most common level of education for food service managers is less than a high school diploma. You can expect to spend only a short time studying to be a food service manager if you already have a high school diploma.
CAREER DESCRIPTION: Food Service Manager
In general, food service managers plan, direct, or coordinate activities of an organization or department that serves food and beverages.
Food service managers inspect work procedures and operational problems to establish ways to further optimize service or safety. They also monitor food preparation methods and garnishing and presentation of food to insure that food is prepared and presented in an acceptable manner. Equally important, food service managers have to establish standards for personnel performance and customer service. They are often called upon to investigate and resolve complaints regarding food quality or accommodations. They are expected to monitor adherence to health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. Finally, food service managers keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
Every day, food service managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they evaluate problems as they arise.
It is important for food service managers to record the number and cost of items sold to establish which items may be unpopular or less profitable. They are often called upon to test cooked food by tasting and smelling it to insure palatability and flavor conformity. They also formulate menus and food utilization on the basis of anticipated number of guests and costs. They are sometimes expected to assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs. Somewhat less frequently, food service managers are also expected to direct assignments of cooking personnel to insure economical use of food and timely preparation.
Food service managers sometimes are asked to develop specialty dishes and design recipes to be used in dining facilities. They also have to be able to take dining reservations And finally, they sometimes have to greet guests, escort them to their seats, and present them with menus and wine lists.
Like many other jobs, food service managers must have exceptional integrity and be reliable.
Similar jobs with educational opportunities in Phoenix include:
- Academic Director. Plan, direct, or coordinate research, instructional, student administration and services, and other educational activities at postsecondary institutions, including universities, and junior and community colleges.
- Casino Manager. Plan, organize, direct, or coordinate gaming operations in a casino. Formulate gaming policies for their area of responsibility.
- Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
- Funeral Director. Perform various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary for embalming, interviewing family or other authorized person to arrange details, selecting pallbearers, procuring official for religious rites, and providing transportation for mourners.
- Healthcare Manager. Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
- Hotel or Motel Manager. Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
- Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
- Social Service Coordinator. Plan, organize, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
EDUCATIONAL OPPORTUNITIES: Food Service Manager Training
Scottsdale Culinary Institute - Scottsdale, AZ
Scottsdale Culinary Institute, 8100 E Camelback Rd, Suite 1001, Scottsdale, AZ 85251-2729. Scottsdale Culinary Institute is a small school located in Scottsdale, Arizona. It is a private for-profit school with primarily 4-year or above programs and has 1,199 students. Scottsdale Culinary Institute has an associate's degree and a bachelor's degree program in Restaurant, Culinary, and Catering Management/Manager which graduated twenty-two and twelve students respectively in 2008.
Scottsdale Community College - Scottsdale, AZ
Scottsdale Community College, 9000 E Chaparral Rd, Scottsdale, AZ 85256. Scottsdale Community College is a large college located in Scottsdale, Arizona. It is a public school with primarily 2-year programs and has 10,077 students. Scottsdale Community College has 3 areas of study related to Food Service Manager. They are:
- Hospitality Administration/Management, one to two year.
- Hotel/Motel Administration/Management, one to two year and associate's degree which graduated one and thirteen students respectively in 2008.
- Restaurant/Food Services Management, associate's degree which graduated 2 students in 2008.
Phoenix College - Phoenix, AZ
Phoenix College, 1202 W Thomas Rd, Phoenix, AZ 85013. Phoenix College is a large college located in Phoenix, Arizona. It is a public school with primarily 2-year programs and has 10,917 students. Phoenix College has a less than one year program in Hotel/Motel Administration/Management.
Estrella Mountain Community College - Avondale, AZ
Estrella Mountain Community College, 3000 N Dysart Rd, Avondale, AZ 85323-1000. Estrella Mountain Community College is a medium sized college located in Avondale, Arizona. It is a public school with primarily 2-year programs and has 6,358 students. Estrella Mountain Community College has a one to two year and an associate's degree program in Hotel/Motel Administration/Management which graduated one and two students respectively in 2008.
Certified Correctional Foodservice Professional: A key purpose of the Certified Correctional Foodservice Professional certification is to develop the highest standards in.
For more information, see the American Correctional Food Service Association website.
Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives everywhere from small businesses to multinational corporations that can have regional or global focus in a variety of service and industrial settings.
For more information, see the American Society for Quality website.
Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.
For more information, see the Dynamic Works Institute website.
Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.
For more information, see the Institute of Certified Professional Managers website.
Quality Coffee Certification Program: The purpose of QCCP is to provide operators with sales tools and knowledge that will help them begin or enhance their own quality coffee program for their customers.
For more information, see the National Automatic Merchandising Association website.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.
For more information, see the Project Management Institute website.
LOCATION INFORMATION: Phoenix, Arizona
Phoenix is located in Maricopa County, Arizona. It has a population of over 1,567,924, which has grown by 18.7% over the last ten years. The cost of living index in Phoenix, 93, is below the national average. New single-family homes in Phoenix cost $218,200 on average, which is below the state average. In 2008, 2,176 new homes were built in Phoenix, down from 6,560 the previous year.
The top three industries for women in Phoenix are health care, educational services, and accommodation and food services. For men, it is construction, administrative and support and waste management services, and accommodation and food services. The average travel time to work is about 26 minutes. More than 22.7% of Phoenix residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 7.6%, is lower than the state average.
The unemployment rate in Phoenix is 10.0%, which is greater than Arizona's average of 9.3%.
The percentage of Phoenix residents that are affiliated with a religious congregation, 39.7%, is less than the national average but more than the state average. San Francisco Xavier and Good Shepherd Convent are among the churches located in Phoenix. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.
Phoenix is home to the Arizona Highway Patrol Headquarters and the Gila Valley Lookout as well as Indian Bend Park and Stephen Park. Shopping centers in the area include Alta Vista Shopping Center, Arcadia Plaza Shopping Center and Arcadia Village Shopping Center. Visitors to Phoenix can choose from Four Seasons Limousine LLC, Maricopa Manor B&B Inn and Motel 6 for temporary stays in the area.