Career and Education Opportunities for Casino Managers in Phoenix, Arizona
Casino managers can find many career and educational opportunities in the Phoenix, Arizona area. Currently, 620 people work as casino managers in Arizona. This is expected to grow by 8% to about 670 people by 2016. This is not quite as good as the national trend for casino managers, which sees this job pool growing by about 11.8% over the next eight years. In general, casino managers plan, organize, direct, or coordinate gaming operations in a casino.
A person working as a casino manager can expect to earn about $31 per hour or $66,470 yearly on average in Arizona and about $32 hourly or $68,290 annually on average in the U.S. as a whole. Incomes for casino managers are better than in the overall category of Services in Arizona, and better than the overall Services category nationally. Jobs in this field include: cardroom manager, racing manager, and slot manager.
The Phoenix area is home to seventy-six schools of higher education, including five within twenty-five miles of Phoenix where you can get a degree as a casino manager. The most common level of education for casino managers is a high school diploma or GED. You can expect to spend only a short time studying to be a casino manager if you already have a high school diploma.
CAREER DESCRIPTION: Casino Manager
In general, casino managers plan, organize, direct, or coordinate gaming operations in a casino. They also formulate gaming policies for their area of responsibility.
Casino managers train new staff and evaluate their performance. They also resolve customer complaints regarding problems such as payout errors. Equally important, casino managers have to monitor staffing levels to insure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as needed. Finally, casino managers explain and interpret house rules.
Every day, casino managers are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they speak clearly.
It is important for casino managers to ready work schedules and station arrangements and keep attendance records. They are often called upon to maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games. They also direct the distribution of complimentary hotel rooms and other discounts or free items given to players on the basis of their length of play and betting totals. They are sometimes expected to interview and hire staff. Somewhat less frequently, casino managers are also expected to monitor credit extended to players.
and record and pay off bets, issuing receipts as needed. And finally, they sometimes have to direct the compilation of summary sheets that show wager amounts and payoffs for races and events.
Like many other jobs, casino managers must have strong self control in the face of challenging situations and have exceptional integrity.
Similar jobs with educational opportunities in Phoenix include:
- Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
- Funeral Director. Perform various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary for embalming, interviewing family or other authorized person to arrange details, selecting pallbearers, procuring official for religious rites, and providing transportation for mourners.
- Hotel or Motel Manager. Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
- Property Manager. Plan, direct, or coordinate selling, buying, or governance activities of commercial, industrial, or residential real estate properties.
- Purchasing Manager. Plan, direct, or coordinate the activities of buyers, purchasing officers, and related workers involved in purchasing materials, products, and services.
- Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
EDUCATIONAL OPPORTUNITIES: Casino Manager Training
Paradise Valley Community College - Phoenix, AZ
Paradise Valley Community College, 18401 N 32nd St, Phoenix, AZ 85032. Paradise Valley Community College is a medium sized college located in Phoenix, Arizona. It is a public school with primarily 2-year programs and has 9,105 students. Paradise Valley Community College has a less than one year and an associate's degree program in Personal and Culinary Services, Other Specialties.
GateWay Community College - Phoenix, AZ
GateWay Community College, 108 N. 40th Street, Phoenix, AZ 85034. GateWay Community College is a medium sized college located in Phoenix, Arizona. It is a public school with primarily 2-year programs and has 6,853 students. GateWay Community College has a less than one year and an associate's degree program in Personal and Culinary Services, Other Specialties.
Mesa Community College - Mesa, AZ
Mesa Community College, 1833 W Southern Ave, Mesa, AZ 85202. Mesa Community College is a large college located in Mesa, Arizona. It is a public school with primarily 2-year programs and has 23,825 students. Mesa Community College has a less than one year and an associate's degree program in Personal and Culinary Services, Other Specialties.
Rio Salado College - Tempe, AZ
Rio Salado College, 2323 W 14th St, Tempe, AZ 85281. Rio Salado College is a large college located in Tempe, Arizona. It is a public school with primarily 2-year programs and has 19,186 students. Rio Salado College has a less than one year and an associate's degree program in Personal and Culinary Services, Other Specialties which graduated forty-seven and zero students respectively in 2008.
Estrella Mountain Community College - Avondale, AZ
Estrella Mountain Community College, 3000 N Dysart Rd, Avondale, AZ 85323-1000. Estrella Mountain Community College is a medium sized college located in Avondale, Arizona. It is a public school with primarily 2-year programs and has 6,358 students. Estrella Mountain Community College has a less than one year and an associate's degree program in Personal and Culinary Services, Other Specialties.
Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives everywhere from small businesses to multinational corporations that can have regional or global focus in a variety of service and industrial settings.
For more information, see the American Society for Quality website.
Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.
For more information, see the Dynamic Works Institute website.
Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.
For more information, see the Institute of Certified Professional Managers website.
Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.
For more information, see the Project Management Institute website.
LOCATION INFORMATION: Phoenix, Arizona
Phoenix is located in Maricopa County, Arizona. It has a population of over 1,567,924, which has grown by 18.7% over the last ten years. The cost of living index in Phoenix, 93, is below the national average. New single-family homes in Phoenix cost $218,200 on average, which is below the state average. In 2008, 2,176 new homes were built in Phoenix, down from 6,560 the previous year.
The top three industries for women in Phoenix are health care, educational services, and accommodation and food services. For men, it is construction, administrative and support and waste management services, and accommodation and food services. The average travel time to work is about 26 minutes. More than 22.7% of Phoenix residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 7.6%, is lower than the state average.
The unemployment rate in Phoenix is 10.0%, which is greater than Arizona's average of 9.3%.
The percentage of Phoenix residents that are affiliated with a religious congregation, 39.7%, is less than the national average but more than the state average. San Francisco Xavier and Good Shepherd Convent are among the churches located in Phoenix. The most common religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.
Phoenix is home to the Arizona Highway Patrol Headquarters and the Gila Valley Lookout as well as Indian Bend Park and Stephen Park. Shopping centers in the area include Alta Vista Shopping Center, Arcadia Plaza Shopping Center and Arcadia Village Shopping Center. Visitors to Phoenix can choose from Four Seasons Limousine LLC, Maricopa Manor B&B Inn and Motel 6 for temporary stays in the area.