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Career and Education Opportunities for Computer Systems Support Specialists in Peoria, Arizona

Many educational and employment opportunities exist for computer systems support specialists in the Peoria, Arizona area. About 4,150 people are currently employed as computer systems support specialists in Arizona. By 2016, this is expected to shrink 21% to about 3,290 people employed. This is not quite as good as the national trend for computer systems support specialists, which sees this job pool shrinking by about 18.6% over the next eight years. In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions.

Income for computer systems support specialists is about $15 hourly or $31,590 per year on average in Arizona. Nationally, their income is about $17 per hour or $35,600 yearly. Incomes for computer systems support specialists are better than in the overall category of Computer Operation in Arizona, and better than the overall Computer Operation category nationally.

The Peoria area is home to seventy-four schools of higher education, including one within twenty-five miles of Peoria where you can get a degree as a computer systems support specialist. The most common level of education for computer systems support specialists is an Associate's, or other 2-year degree. You can expect to spend about two years studying to be a computer systems support specialist if you already have a high school diploma.

CAREER DESCRIPTION: Computer Systems Support Specialist

Computer Systems Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. They also may enter commands at a computer terminal and set controls on computer and peripheral devices.

Computer systems support specialists monitor systems for equipment failure or errors in performance. They also operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Equally important, computer systems support specialists have to respond to program error messages by finding and correcting problems or terminating the program. They are often called upon to notify supervisor or computer maintenance technicians of equipment malfunctions. They are expected to enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Finally, computer systems support specialists answer telephone calls to help computer users encountering problems.

Every day, computer systems support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they focus attention on specific tasks without being distracted.

It is important for computer systems support specialists to retrieve, separate and sort program output as needed, and send data to specified users. They are often called upon to read job set-up instructions to establish apparatus to be used, order of use, material such as disks and paper to be loaded, and control settings. They also record data such as computer operating time, problems that occurred, and actions taken. They are sometimes expected to oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to insure efficient use. Somewhat less frequently, computer systems support specialists are also expected to type command on keyboard to transfer encoded data from memory unit to magnetic tape and help in labeling, classifying, cataloging and maintaining tapes.

They also have to be able to clear equipment at end of operating run and review schedule to establish next assignment And finally, they sometimes have to respond to program error messages by finding and correcting problems or terminating the program.

Like many other jobs, computer systems support specialists must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in Peoria include:

  • Computer Clerk. Operate data entry device.
  • Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Computer Systems Support Specialist Training

Rio Salado College - Tempe, AZ

Rio Salado College, 2323 W 14th St, Tempe, AZ 85281. Rio Salado College is a large college located in Tempe, Arizona. It is a public school with primarily 2-year programs and has 19,186 students. Rio Salado College has a less than one year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated 202 and fifty-seven students respectively in 2008.

CERTIFICATIONS

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

LOCATION INFORMATION: Peoria, Arizona

Peoria, Arizona
Peoria, Arizona photo by Ceemo

Peoria is located in Maricopa County, Arizona. It has a population of over 157,960, which has grown by 45.8% over the last ten years. The cost of living index in Peoria, 94, is below the national average. New single-family homes in Peoria are priced at $169,600 on average, which is far less than the state average. In 2008, seven hundred ninety-four new homes were built in Peoria, down from 1,148 the previous year.

The three most popular industries for women in Peoria are health care, finance and insurance, and educational services. For men, it is construction, public administration, and professional, scientific, and technical services. The average commute to work is about 29 minutes. More than 21.7% of Peoria residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 6.5%, is lower than the state average.

The unemployment rate in Peoria is 6.1%, which is less than Arizona's average of 9.3%.

The percentage of Peoria residents that are affiliated with a religious congregation, 39.7%, is less than the national average but more than the state average. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Southern Baptist Convention.

Peoria is home to the Maricopa County Community Services and the Lake Pleasant Inn as well as Murphy Park and Varney Park. Shopping centers in the area include Arrowhead Mall, Pueblo Plaza Shopping Center and Plaza de Alamos Shopping Center. Visitors to Peoria can choose from La Quinta Phoenix Inn And Suites Peoria, Hampton Inn Glendale-Peoria and FlyHwnTrvl for temporary stays in the area.