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Career and Education Opportunities for Telephone Operators in Arizona

Arizona has a population of 6,595,778, which has grown by 28.56% over the past decade. Nicknamed the "Grand Canyon State," Arizona's capital and most populous city is Phoenix.

The national trend for telephone operators sees this job pool shrinking by about 3.6% over the next eight years. Telephone operators generally provide information by accessing alphabetical and geographical directories.

Telephone operators earn about $13 per hour or $27,590 per year on average in Arizona and about $15 per hour or $31,670 yearly on average nationally. Telephone operators earn more than people working in the category of Telephone generally in Arizona and more than people in the Telephone category nationally.

In 2008, there were a total of 3,437,191 jobs in Arizona. The average annual income was $34,339 in 2008, down from $34,365 in 2007. The unemployment rate in Arizona was 9.1% in 2009, which has grown by 3.2% since the previous year. Roughly 23.5% of Arizona residents have college degrees, which is lower than the national average.

The top industries in Arizona include consumer lending, truck, utility trailer, and rv rental, and truss manufacturing. Notable tourist destinations include the Phoenix Museum of History, the Arizona Doll and Toy Museum, and the Desert Botanical Gardens.

CITIES WITH Telephone Operator OPPORTUNITIES IN Arizona


JOB DESCRIPTION: Telephone Operator

Telephone Operator video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telephone operators provide information by accessing alphabetical and geographical directories. They also assist customers with special billing requests.

Every day, telephone operators are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

Similar jobs with educational opportunities in Arizona include:

  • Computer Systems Support Specialist. Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages.
  • Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Interviewer. Interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

LOCATION INFORMATION: Arizona

Arizona
Arizona photo by Luca Galuzzi

Arizona has a population of 6,595,778, which has grown by 28.56% over the past 10 years. Nicknamed the "Grand Canyon State," Arizona's capital and biggest city is Phoenix. In 2008, there were a total of 3,437,191 jobs in Arizona. The average annual income was $34,339 in 2008, down from $34,365 in 2007. The unemployment rate in Arizona was 9.1% in 2009, which has grown by 3.2% since the previous year. Approximately 23.5% of Arizona residents have college degrees, which is lower than the national average.

The top industries in Arizona include consumer lending, truck, utility trailer, and rv rental, and truss manufacturing. Notable tourist attractions include the Phoenix Art Museum, the Phoenix Museum of History, and the Heard Museum.